Does it need a repaste of the CPU?

Discussion in 'Sager and Clevo' started by somethingwicked, Jul 24, 2020.

  1. somethingwicked

    somethingwicked Notebook Enthusiast

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    Hello guys, in the last weeks I have some issues with my Clevo P870TM_TM1.

    Sometimes, all of a sudden, expecially when using heavy stuff like games (but also while using skype, or streaming from youtube or netflix), the PC freezes, with a buzz noise, and I have to do hard reset to use the laptop again.
    Checking in windows events nothing seems wrong, so I guess that the software is not the problem.

    I tried to check the temperatures this morning, with Hwinfo. I started steam and played a bit on start wars the old republic (9 years old game) for 30 minutes, and I tracked these stats on core 2 temperature and Core 2 distance to TjMax attached.

    need-a-repaste.jpg

    In your opinion, do I need a repaste? I did it a couple of months ago (here my story), so maybe I did it wrong and I need to open the laptop again and work on it.

    Thanks in advance.

    OT: since I am not satisfied with the Clevo Control Center software, I found this thread about obsidian pc software tools. Do you suggest to replace CCC with it? Thanks!
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Are you stock?
     
  3. joluke

    joluke Notebook Deity

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    Repaste with Grizzly Kryonaut! If you use it daily and with heavy usage like gaming often, i would advise to repaste every 6 months and go some fan cleaning too :)
     
  4. Darker01

    Darker01 Notebook Consultant

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    Please check and see if your Clevo Control Center is running when you have the temperature spikes or not. I found that with my P870DM occasionally it doesn't run, and the fans get a bit messed up (not spinning up when they are supposed to).
    Could be a bit far-fetched, but it's faster than removing the heatsink.
    Best of luck.
     
  5. somethingwicked

    somethingwicked Notebook Enthusiast

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    Yes, no overclocking.

    I repasted 2 months ago, so I will consider doing it again as last resort.

    Indeed, I'm a bit surprised but it seems CCC is not running at startup. The program is installed (via Windows applications install) but I find no reference neither on windows start nor searching on file manager. Can you tell me the location of CCC installation?

    Thank you guys!
     
  6. artpra

    artpra Notebook Consultant

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    Two things:
    1. Your GPU is overheating, even when GPU (die) itself is ok while monitoring temps in HWinfo, there is some component (VRM?) that gets too much. Repad/Repaste.
    2. You have some CPU undervolt and it's too low now, even if it was perfectly fine for moths. Give him more juice.
     
  7. somethingwicked

    somethingwicked Notebook Enthusiast

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    1. You mean that even if the temp of the GPU is way below critical (never more than 75), I should repaste it?
    2. You are right, I totally forgot about undervolting. My setting is -100mV, what amount do you suggest to try?

    Thanks!
     
  8. artpra

    artpra Notebook Consultant

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    1. Yes, what you see in monitoring software is actually a GPU die temperature. Other GPU components (soldered onto GPU PCB) can and often are much hotter. Especially when you blast GPU at max (ie benching) then whole voltage section reaches +100C easily. If you have some old and dry or slightly misplaced pad there, you are seeing those freezes.

    But don't open the machine now, start with 2 because it's quick and easy to do.
    2. Those freezes are typical to CPU voltage starving too. Set it to -50mV or even disable it completely and test. If it will be fine again, search for the new proper undervolt value (it can settle at -90 or -30 who knows). If it won't help, do point 1.
     
  9. somethingwicked

    somethingwicked Notebook Enthusiast

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    Thanks for the explanations. I will try 2 and then 1 if not lucky. :)
     
  10. Darker01

    Darker01 Notebook Consultant

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    upload_2020-7-25_7-43-2.png
    Mine shows up as HkeyTray under Startup. I hope this helps.
     
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