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Does changing you hard drive yourself void warranty.

Discussion in 'HP & Compaq' started by Jamaicanyouth, Apr 22, 2007.

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  1. Jamaicanyouth

    Jamaicanyouth Notebook Evangelist

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    I would like to change my hard drive to large one but I am afraid that it might void my warranty. Anyone have experience with this?
     
  2. Xstation

    Xstation Notebook Consultant

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    As far as I know it does not void your warranty.
     
  3. Greg

    Greg Super Moderator Super Moderator

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    It shouldn't. I changed one once myself because my drive was failing, and HP didn't care.
     
  4. Jamaicanyouth

    Jamaicanyouth Notebook Evangelist

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    I was just wondering if you have to change it back if you send it in for repairs? Thanks for the replies.
     
  5. skyline3690

    skyline3690 Notebook Geek

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    i upgraded my ram and it diddnt void the warranty, but then again thats a lot more simple and they did have a slot specifically so you can upgrade it lol. But i dont think it would void the warranty to change the hard drive, probably best for you to call them and ask, some companies may be different to others so even if somebody else diddnt have problems you might.
     
  6. celondil

    celondil Notebook Consultant

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    Definitely change it back if you have it send back to repairs. Doing otherwise might be 'fine' but just seems like your asking for trouble.

    For example, what if they 'determine' the part you switched is the 'bad' one and replace it?
     
  7. skyline3690

    skyline3690 Notebook Geek

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    he has a point, and they could say that the warranty has been voided by you even if it hasnt and you cant prove them wrong :O
     
  8. kanehi

    kanehi Notebook Deity

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    Amazingly there are no stickers in the back regarding voiding the warranty if the seal is broken. If the notebook dies then replace it with the original to send back. Keep the original drive until the warranty expires and use that as an external hard drive in the future...just buy the enclosure for it..
     
  9. Jamaicanyouth

    Jamaicanyouth Notebook Evangelist

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    The first day I got the laptop I put 2 gigs of ram in. The HP rep said to put the old ram back in when I send it in. Its just that the screws on the bottom show some sign of being opened since they are painted black. Thats why I'm worrying, since I bought 2 years accidental damage for it. Thanks again guys, I will get in contact with HP.
     
  10. celondil

    celondil Notebook Consultant

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    True... if you contact HP (or anyone else), I'm sure the line would be: "It won't void your warranty, but we're not responsible if you damage it." Thus indirectly suggesting you would void it. Thats why I take the stance "What my Vendor doesn't know, won't hurt them."

    However, I was actually thinking of something silly like:

    1) They run a routine test on the hard drive.
    2) It does not respond in an expected fashion (since they didn't code for the differrent hard drive). Could be something as silly as not being able to parse the model number of the drive.
    3) They replace the drive...

    Every now and then you hear about stories where someone RMA's a laptop and gets a different hard drive in the process. If that happens, your out of luck if you sent the system with your own drive.

    As for voiding the warranty, its unlikely they'd claim that for a hard drive -- you fried your motherboard while replacing a disk? RAM might be a bit more understandable that they'd claim that.

    I didn't hesitate when upgrading my RAM and drive on my laptop, but I kept the original parts (and the original image on the drive) so if I do have to have it serviced I can put those bits back. Simple.
     
  11. WeAreNotAlone

    WeAreNotAlone Notebook Deity

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    .

    AFAIK the ram and hard-drive are considered "user-replaceable"

    That being said, if you UPGRADE ANY component... put the old parts BACK-In before you send it in for "service".

    Like mentioned above, what will happen is if part is replaced they will replace parts with the SAME parts the unit SHIPPED with.

    Unit shipped with a 60gig hd.. you installed a 120... well you're not going to get a 120...

    Ditto on the ram... unit shipped with 512 and you upgraded to 2 gig... you're going to get the unit back with 512...


    PS: Keeping the orginal parts helps you troubleshoot...

    .
    .
     
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