Does anyone have M18x R2 OSD drivers working on the A11 BIOS?

Discussion in 'Alienware 18 and M18x' started by DriftingFable, Oct 26, 2017.

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  1. DriftingFable

    DriftingFable Notebook Enthusiast

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    Using Win 7 Ultimate and the stock A11 BIOS. No matter how many times I reinstall the driver with admin privileges, I can seem to get the media keys working. I've used the Windows 7 64bit drivers and the 8.1 drivers, nuttin do it.



    'Fraid I don't have many leads to follow on my own just yet aside from the possibility that maybe the stock BIOS just doesn't support it. I've read up there were similar problems with the A08 BIOS in the past. So here I am.
     
  2. Danishblunt

    Danishblunt Guest

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    The OSD drivers do like to annoy a bit, did you install chipset drivers etc. as well beforehand?

    Also did you try different versions (not windows versions, but actual driver versions) to see if it works?
     
  3. DriftingFable

    DriftingFable Notebook Enthusiast

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    I want to say I've got the chipset drivers installed, but Dell's system detect seems to disagree. It recommends these two drivers and continues to do so despite going through "successful installations" with both.
    http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=VFP83
    http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=MG1JJ

    As for actual driver versions, are older versions of the OSD driver accessible somewhere? I presume I've been working with the 2013 release of the win7 OSD drivers from Dell's site.
    http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=YV0P9
     
  4. aaronne

    aaronne Notebook Evangelist

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    check driver here
    http://downloads.dell.com/published/pages/alienware-m18x-r2.html

    later i'll publish my workin version number
     
  5. AaronSV

    AaronSV Notebook Consultant

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    I am running windows 7 Ultimate while using BIOS A08 A11 and Unlocked A11. My OSD has never played up at all. I am using version 0.32.0.2.C, A00 and everything works perfectly ^^
    However do not ever install version 0.32.0.8C,A00, It has never worked for me and 100% stops working when you press any media keys.

    As for Dells programs and support don't use it, there detect program always thinks I am missing drivers when I am not. I am using most drivers from 2012-2013, Dells updated drivers are hit and miss some work some cause problems.
    As a few people have said before if you don't have problems with a driver then don't update it.
     
  6. aaronne

    aaronne Notebook Evangelist

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    @DriftingFable

    OSD 0.32.0.2C as well here
    AWCC 2.8.10.0

    remember to install .net Framework 4.5
     
  7. DriftingFable

    DriftingFable Notebook Enthusiast

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    'Fraid I've got the above config installed with no changes. Though it also seems my macro keys have been also inactive when they used to be a couple of fresh installations ago. I've only just noticed now and I don't think any drivers shut them off, they just haven't come online this recent fresh install of Windows.

    I believe my chipset driver is the HM77 10.1.1.38. What could be missing? Hummm.
     
    Last edited: Oct 27, 2017
  8. DriftingFable

    DriftingFable Notebook Enthusiast

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    whups didn't mean to double post.
     
  9. AaronSV

    AaronSV Notebook Consultant

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    If device manager says you are not missing anything then you probably have it installed already, you can always try to reinstall it to make sure.
    Also just remember that Alienware OSD and command center should be the very last thing you install, just like Aaronne I also have AWCC 2.8.10.0. All though you don't need to have .NET framework 4.5 for it to work as I don't install any updates until all drivers are installed and working.

    I think the macro keys are linked to the Command center so if they are not working you might want to uninstall it and reinstall to see if that helps.
     
  10. DriftingFable

    DriftingFable Notebook Enthusiast

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    Wel,l I tried a full uninstall of the command center just as Dell instructs here http://www.dell.com/support/article...einstall-the-alienware-command-center?lang=en. Unfortunately, no changes. Interestingly enough the LEDs remained active even after a complete command center uninstall. Further testing with a reinstallation shows that the macro keys are functional, but the LEDs do not light up. Alas, the media keys are as dysfunctional as ever on both fronts.

    I'd suspect hardware considering how finicky ribbon cables can be but the keyboard frame and its cable are supposed to be "brand new". Additionally, the macro keys haven't had problems with their LEDs in the past. Now I'm suspecting the BIOS, but whether I unlock or try to downgrade, I'm still pondering.
     
    Last edited: Oct 27, 2017
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