Does 1720 come with a remote?

Discussion in 'Dell' started by Andy1210, Jul 4, 2007.

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  1. choy

    choy Company Representative

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    yeah i mean there is no option to choose the earphones, the bluetooth as well as the remote... its just there included in the price which hikes it up a bit.
     
  2. janmik

    janmik Notebook Enthusiast

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    Does anyone know if the remote sticks out a little on the 1720 like it does on the 1520.
     
  3. Andy1210

    Andy1210 Notebook Consultant

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    I definitely see the option to upgrade to bluetooth, but nothing on the remote.

    The remote stores in the express card slot so I don't think it sticks out at all.
     
  4. derviskemal

    derviskemal Notebook Consultant

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    the remote is not provided automatically as a base option, you have to ask dell for (it it is free) and they will include it in the express card slot and it does not stick out, but if you do not ask you do not get :) dunno why they dont include it as standard but thats dell!
     
  5. posterY

    posterY Notebook Enthusiast

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    http://www.notebookreview.com/default.asp?newsID=3808

    "Both notebooks offer 802.11n wireless using Intel's new wireless chipset, both have Bluetooth offered and both have consumer level IR to work with the remote control. Dell does beat out HP by offering WWAN via Verizon in the 1520, it even offers the super fast Rev-A EVDO which has been a joy to use. For this extra option of WWAN Dell wins on the wireless front."

    So, the remote works with IR not with Bluetooth.
     
  6. Andy1210

    Andy1210 Notebook Consultant

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    You're absolutely right poster.

    My gosh!! How in the heck does Michael Dell expect to turn things around when their own reps don't have a clue about their products.

    It took me half an hr to even get the guy to understand there was in fact a remote for the Inspirons and even after that he gave me bad info saying it was bluetooth and would be a $50 upgrade.

    And the kicker is, I STILL can't get anyone who has a clue to tell me if I'm going to get one or not or at least have the ability to add it to the order if not already bundled. incredible

    :eek:
     
  7. choy

    choy Company Representative

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    I am sure you received a quotation, you can check that
     
  8. Andy1210

    Andy1210 Notebook Consultant

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    No, It's not included in the list. Hence the reason I'm spending all this time trying to get it worked out through Cust Service.
     
  9. exe

    exe Notebook Consultant

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    Andy1210, really, the easiest way is for you to download the 1720 manual which is already up on Dell's website, and read through it. AFAIK, there is no remote with your 1720 however, you may purchase one but it is a BT device, so yes, you need to have BT. AFAIK, there is no front facing Infrar Red on the laptop when I went to check it out. All this info should be clearly spelled out in the manual one way or another.
     
  10. Andy1210

    Andy1210 Notebook Consultant

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    then why did Andrew in his review refer to the remote as IR and not BT?
     
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