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DHL Sucks! And so does DELL.

Discussion in 'Dell Shipping Order Status and Customer Service Is' started by weeeee, Sep 1, 2007.

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  1. weeeee

    weeeee Notebook Consultant

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    I don't know why Dell picked DHL to be their primary shipper but they suck and their stupid reps don't know jack about delivery dates. I called DHL Friday to ask them if they ship Saturday and the dumb rep said yes they do and I'll recieve my package on Saturday by 3:00PM. Lo behold I still don't have my notebook and they won't deliver it until after Labor day (Tuesday).
    I say we sign a petition to Dell to stop sucking with almost everything they do; from using retarded grainy LCD screens to misleading bad cheap foreign customer support, there are so many crappy things directly and indirectly involved with Dell. I'm pissed.
     
  2. MrFixIt187

    MrFixIt187 Newbie

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    I hear ya, I'm in the same boat as you are the one with the flag flyin that says pissed off :mad:. I just got out of my 5th chat with dell and guess what, thats right I got the same information the 5th time around and its all the information I already know. Because its the same information that they sent to my e-mail when I ordered from hell. I have a bad feeling that they are not going to meet my ESD because I am still in the build stage, and if it gets pushed back I will be forced to cancel my order and take my business elsewhere.
     
  3. Nickmax

    Nickmax Notebook Consultant

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    Well I just ordered mine a few weeks ago and it sounds like im going to be a deep hole for long. u guys have it good ...im in barbados(Caribbean!!! Hello)

    im probably going to see mine sometime around the middle of next year:mad:
     
  4. Jarrod

    Jarrod Notebook Evangelist

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    So who sucks who? :D
     
  5. HCW

    HCW Notebook Deity

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    First off DHL is not Dell's primary delivery company and they do not pay extra for Saturday delivery
     
  6. Prototelis

    Prototelis Notebook Geek

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    DHL is currently Dell's primary shipper of consumer grade products.

    UPS still does most of Dell's corporate goodies. (Hint: I ****ing hate tail loading huge Dell servers, printers, etc into aircraft)

    This contract fluctuates wildly. Most of the time they come back to UPS because the smaller companies just can't meet demand.
     
  7. Rusho

    Rusho Notebook Enthusiast

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    I hear you man! I won't see mine until after Labor Day as well. Not to mention I have to drive an hour and 40 minutes after class/work just to pick it up from my house.
     
  8. weeeee

    weeeee Notebook Consultant

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    wowwww... i still don't have my notebook even after the 2nd call to dhl assuring me i'd receive my notebook TODAY by NOON. they suck so bad...

    EDIT: WOWWWWWWW... now because they are freakin retarded they delayed delivery day until tomorrow. **** them seriously...
     
  9. PookiePrancer

    PookiePrancer Notebook Consultant

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    DHL may well deliver on Saturdays, but isn't Dell's shipping based on "business" days? "Next business day," "3-5 business days," etc?
     
  10. Waveblade

    Waveblade Notebook Deity

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    Yeah. I don't know why anyone is surprised.
     
  11. weeeee

    weeeee Notebook Consultant

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    People shouldn't be surprised. I'm just reminding them of how well Dell and DHL team up together to piss off their consumers. Just like how they both constantly remind us how much longer our notebooks are being delayed.
     
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