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Dell XPS 15z Trackpad Scrolling Problem

Discussion in 'Dell XPS and Studio XPS' started by bmzero, Jun 14, 2011.

  1. bmzero

    bmzero Notebook Guru

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    Is it just me, or is the Cypress trackpad hard to use?

    I can't get consistent scrolling using two fingers or the scroll areas. I have even tried disabling all 2-finger and multi-finger gestures.

    I have also uninstalled and reinstalled the driver with no luck.

    Anyone else having these issues?


    thanks,
    -brit
     
  2. yun

    yun Notebook Deity

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    Uninstall cypress driver, use windows default one

    No multi gesture, but it's very smooth to use
     
  3. bmzero

    bmzero Notebook Guru

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    Is there any way to scroll (ex. 2 finger scroll or scroll areas) with the base driver installed or do you have to use the drag handles on scrollable windows?
     
  4. yun

    yun Notebook Deity

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    scroll areas, like the old day :cool:
     
  5. bmzero

    bmzero Notebook Guru

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    Yup. Works great. Thanks for the tip.
     
  6. AquaBear

    AquaBear Notebook Enthusiast

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    Really? My 15z works perfectly with the Cypress drivers :/
    2 finger is silky smooth, and 4finger works great too!
     
  7. scomojp

    scomojp Newbie

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    My 15z arrived last night and the Cypress touchpad is miserable (at least with the current driver) compared to my MBP. Here is what I am trying to get it to do, but can't seem to:

    * Like bmzero, I am not getting consistent scrolling using two fingers. For example, in FF scrolling always ends up zooming out making fonts smaller. Scrolling works for a bit, but eventually the zooming starts.

    * Cannot continue dragging with second finger. Example, double tap an icon and start dragging it, finger reaches end of touchpad , use second finger to continue dragging. This is the way the MBP touchpad works.

    * Zooming out doesn't seem to work at all. The touchpad doesn't seem to recognize two-finger magnification zooming.

    Are there any alternate / open source touchpad driver projects?
     
  8. anne@dell

    anne@dell Company Representative

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    Dell has posted a updated touchpad driver here: Drivers & Downloads. If you installed a previous update there is a chance that the "new" driver installed over the old vs a cleaner uninstall/install which would have contributed to poor performance. This latest driver addresses the erratic cursor and touchpad diable issues.
     
  9. toaspire

    toaspire Newbie

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    Hi folks,

    Could someone help me uninstall cypress and use the windows? I uninstalled it, I thought, but didn't see the windows trackpack driver (only for the external mouse). Is there a windows trackpad driver that comes installed? If not, where do I get it from? Lastly, does it have the option for scrolling?

    Thank you SO much!
     
  10. critidoc

    critidoc Notebook Guru

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    Have had same issues with my trackpad, dell installed new download of the previous driver, saying it is a temp fix and a new driver is coming out next month that will fix all the issues. Since the install of the earlier driver, it works great. no issues.
     
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