Dell xps 15 9560 freezes

Discussion in 'Dell XPS and Studio XPS' started by normi, Mar 19, 2017.

  1. normi

    normi Newbie

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    Hi Everyone,

    I just got a new XPS 15 and when using chrome it lags/freezes. I read it was a bug with the GPU driver so I downloaded the intel driver and so far so good.

    However I have a few questions:
    1. Is everybody experiencing that bug or it just affects some units? I guess that if it happens to everybody it should be just a Software problem that can be solved releasing a new driver. If it doesn't happen to everybody then I am more inclined to think that it is some Hardware problem affecting some units.
    2. I also have some backlight bleeding but I don't know what is acceptable and what not?
    3. Those are all the problems. Should I return the laptop for a brand new one?
    Thanks Everyone.
     
  2. JoelK

    JoelK Newbie

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    Had the same problem, new unit less than 3 days old. After installing intel driver problem resolved.
     
  3. GoNz0

    GoNz0 Laptop Engineer & Online games hosting.

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    Same here. Way to go with testing the configs Dell :)
     
  4. Blackdevil77

    Blackdevil77 Notebook Enthusiast

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    I have the same problem with my brand new XPS 15 9560. Just to type this took over 5 minutes. I have to install the new drivers.
     
  5. DeeX

    DeeX Liquid Hz

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    Which Intel driver is suggested?
     
  6. GoNz0

    GoNz0 Laptop Engineer & Online games hosting.

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    Try this weeks release.
     
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