Dell XPS 15 (9550) list of hardware and software problems

Discussion in 'Dell XPS and Studio XPS' started by mike_nbr, Nov 29, 2015.

  1. Schmoo2k

    Schmoo2k Notebook Geek

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    It may be that your clock has got "locked" to 0.8GHz Open the Task Manager and click on the Performance page - does the "Speed" ever get up to 3.xGHz?

    This happened to myself and a few others and is caused by a "safety" lockout in the bios when bad power supply is detected (I think) - the solution is to either unplug the battery to reset it (or drain the battery sufficiently to achieve the same affect). You may need to also press the power button for 40 seconds once drained and unplugged.

    So let the battery drain until windows shuts down, then boot into the bios and let it drain to 0% and see if that helps.
     
  2. Bigg.I

    Bigg.I Notebook Enthusiast

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    Schmoo2k - Hans down. It has actually helped ! Awesome. Thank you
     
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