Dell XPS 13 (9370) fan noise.

Discussion in 'Dell XPS and Studio XPS' started by Kuat, Oct 26, 2018.

  1. Kuat

    Kuat Notebook Guru

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    Got a new Dell XPS 13 - 9370

    Fan seems to be constantly on, sometimes spinning VERY fast and loud.
    Tried updating latest BIOS and drivers.
    All lastest Win10Pro updates.
    Laptop is even sitting on a cooling pad.

    Nothing helps.

    Is there a cure to this?
     
  2. custom90gt

    custom90gt Dellerator Super Moderator

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    Have you tried taking logs with HWINFO to see what the temps are? Does it depend on the task?
     
  3. Kuat

    Kuat Notebook Guru

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    Last edited: Dec 6, 2018
  4. _sem_

    _sem_ Notebook Deity

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    That's not unusual.
    Check CPU load in Task Manager, sometimes updates etc make it busy.
    Run HWinfo64, open Sensors, check if CPU temperatures are high.
     
  5. Kuat

    Kuat Notebook Guru

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    I've just updated ALL my Dell drivers and BIOS to the 2019 versions.
    This did not help.
    Fan still fires up randomly, often, and loud. Seems like simple internet browsing makes it load spin.
    For some reason the processor seems to be always active, all 4 cores constantly firing up from 7000hmz to 4000mhz
    How do the temps look? Right now the Processor is at 5% and the fan is spinning and annoying the F out of me.

    Screenshots attached:
    https://i.imgur.com/e4JLzL0.png
    https://i.imgur.com/7jcWxin.png
    https://i.imgur.com/Yo3DBeQ.png

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