1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

dell outlet purchase, scratch n dent a refurb?

Discussion in 'Dell Inspiron and Dell Studio' started by pdxlou, Apr 7, 2009.

Thread Status:
Not open for further replies.
  1. pdxlou

    pdxlou Notebook Geek

    Reputations:
    0
    Joined:
    Jul 2, 2006
    Messages:
    86
    So I purchased a "scratch n dent" mini 9 from the dell outlet. It arrived today. When I looked at the bottom it had a refurbished sticker on the bottom. I know on the outlet they have ordered previously new, refurbished, and scratch n dent.

    Do all the scratch n dent computers come with this sticker? I figure the refurb would but didn't think the scratch n dent would as it's only a used computer..
     
  2. KingRaptor

    KingRaptor Notebook Evangelist

    Reputations:
    68
    Joined:
    Aug 4, 2008
    Messages:
    525
    Scratch and Dent is a subcategory of Refurbished.

    All computers (or parts) that have been used by someone before and later returned to Dell must be labeled "refurbished."

    I have a "refurbished" sticker on the bottom of my Studio 15 because it was a replacement. It is their policy to send a refurbished system for system replacements so I guess the sticker is supposed to be there.
     
  3. pdxlou

    pdxlou Notebook Geek

    Reputations:
    0
    Joined:
    Jul 2, 2006
    Messages:
    86
    Thanks for the reply.
    Well, I understand that they would send out a refurb on a replacement but I think its just odd to have that sticker when for all i know this was just a previously used system that was returned. If they replaced parts on it , then yea , I can see them puting the refurb sticker on it... but if they did add something or changed something, its no longer Scrach n Dent, its a Refurb.

    Im keeping the latop either way, but just wanted to know what the deal was.


    Lou
     
  4. nomoredell

    nomoredell Notebook Deity

    Reputations:
    49
    Joined:
    Aug 26, 2008
    Messages:
    1,269
    nope, my experience is: refurbs come with a green sticker on the bottom, scratech & dents come with a red sticker--scratched & dent.
     
  5. booboo12

    booboo12 Notebook Prophet

    Reputations:
    4,053
    Joined:
    Feb 16, 2007
    Messages:
    4,250
    My system was a scratch and dent and came with a refurbished "green" sticker on the bottom.
     
  6. tmaxxtim

    tmaxxtim Notebook Evangelist

    Reputations:
    18
    Joined:
    Jan 12, 2008
    Messages:
    359

    Everything from the Dell Outlet ships with a 'refurbished' sticker on it. Whether its previously ordered new, refurbished, or scratch and dent. The sticker peels off easily, I've removed all of mine. If it leaves residue just put some rubbing alcohol on a paper towel and wipe it off.

    Some people are real concerned over what the laptop they buy is categorized in, but I've never had problems from the Dell Outlet, and even their scratch & dent computers (which seem to always have more of a discount), I've never found a major blemish on a scratch & dent, often just sticky residue or maybe a MINOR mark in the bottom, never anything remotely serious.
     
  7. Fredline

    Fredline Notebook Enthusiast

    Reputations:
    4
    Joined:
    Mar 11, 2009
    Messages:
    34
    It actually should say on the white sticker on the front of the Dell box it came in, as well as your invoice.
    There doesn't seem to be much difference between S&D & Cert. Refurb.
    "Previously New" on the other hand usually look pristine but also cost about 10% more than other refurbs.
    Dell has had many different colored stickers for Refurbs over the years...just remove it & enjoy the money you saved.
     
  8. bobnova

    bobnova Notebook Consultant

    Reputations:
    1
    Joined:
    Dec 27, 2008
    Messages:
    253
    I've ordered a refurb and a scratch+dent, both had the same green sticker on 'em.

    EDIT:
    The refurb appeared perfectly new, and the scratch+dent (which is listed as a feature costing one cent, lol) is how i expected the refurb, it was used but only had a couple wear points on the bottom, very clean.
     
Similar Threads: dell outlet
Forum Title Date
Dell Inspiron and Dell Studio Just bought a dell outlet Apr 16, 2013
Dell Inspiron and Dell Studio How are Dell Outlet notebooks for Inspiron series? Feb 10, 2011
Dell Inspiron and Dell Studio Just bought an outlet Dell Mini 1018 Jan 23, 2011
Dell Inspiron and Dell Studio how about the refurbished laptops from Dell Outlet? Jan 18, 2010
Dell Inspiron and Dell Studio A Dell Outlet Story Dec 16, 2009

Thread Status:
Not open for further replies.

Share This Page