!!!Dell no longer providing OS disks and Resource CD's for consumer Win 7 systems!!!

Discussion in 'Dell' started by booboo12, May 2, 2010.

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  1. jason1214

    jason1214 Notebook Evangelist

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    That's not exactly true. If you use a Microsoft OEM copy of an OS and the Dell OEM key, it won't activate online, but you can use the phone option to activate it. Granted, it has to be the same type (i.e. Win7 Pro disc and key)

    This works for Windows 7 at least, not sure about XP or Vista.

    Some t/s you can do to get it to match if that doesn't work:

    1. Download the MGAdiag tool from: http://go.microsoft.com/fwlink/?linkid=52012 Run the tool and look at the output for review. You are looking for an entry like this one:

    a. File Scan Data-->

    b. File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

    c. This will confirm if the license and media are mismatched.

    2. Run the Microsoft Genuine Diagnostic software: Genuine Microsoft Software. This will ensure that the OS reports authenticity correctly.
     
  2. jason1214

    jason1214 Notebook Evangelist

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  3. michael_recycled

    michael_recycled Notebook Deity

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    Should be the same. MS simply disabled online activation for OEM keys (at least for the big brands like Dell, HP, Acer etc...)

    Michael
     
  4. leopardhunter7

    leopardhunter7 Notebook Consultant

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    is dell still shipping those discs with their laptops? or have they totally gone the hp way by now? just wondering...
     
  5. phoenixhd

    phoenixhd Notebook Enthusiast

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    £5 option for me when I ordered earlier this month
     
  6. Amina

    Amina Notebook Enthusiast

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    Awww that's sad news that Dell doesn't provide OS and Resource disks. :(
     
  7. daredevil anand

    daredevil anand Notebook Geek

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    but you can download the latest drivers from the dell website and the OS from the link given in the sub-forum related to windows 7 and use your OEM key to install it.:)
     
  8. Pamster

    Pamster Guest

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    I think this is a deal breaker for me, if they won't send out a resource recovery disk and OS disk I think I will take my business elsewhere. This is a bad business move on their part, why off MORE people who WOULD have bought from you had you just continued with a courtesy of sending out TWO dang discs? With software you PAID to have installed? Not cool at all. :(

    Edited: I chatted with a rep on their site just now and she gave me a link to a place to request backup OS and resource discs. You can get one for your system only one per system. And you have to give them your service tag. But who doesn't have that right? It's right on the computer....I feel better about this now after being reassured I can do this one I have the computer. So I am still on the market for the i3 Inspiron 15R. Hooray! :D
     
  9. bharatbharija

    bharatbharija Notebook Geek

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    If not that you can even make a torrent download of windows 7 HP OEM edition and use the key that is under your battery.
    This way you save the 2 weeks shipping time of the 7 DVD.
     
  10. Pamster

    Pamster Guest

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    Ah that makes sense too! Good call! :D
     

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