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!!!Dell no longer providing OS disks and Resource CD's for consumer Win 7 systems!!!

Discussion in 'Dell' started by booboo12, May 2, 2010.

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  1. jason1214

    jason1214 Notebook Evangelist

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    That's not exactly true. If you use a Microsoft OEM copy of an OS and the Dell OEM key, it won't activate online, but you can use the phone option to activate it. Granted, it has to be the same type (i.e. Win7 Pro disc and key)

    This works for Windows 7 at least, not sure about XP or Vista.

    Some t/s you can do to get it to match if that doesn't work:

    1. Download the MGAdiag tool from: http://go.microsoft.com/fwlink/?linkid=52012 Run the tool and look at the output for review. You are looking for an entry like this one:

    a. File Scan Data-->

    b. File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

    c. This will confirm if the license and media are mismatched.

    2. Run the Microsoft Genuine Diagnostic software: Genuine Microsoft Software. This will ensure that the OS reports authenticity correctly.
     
  2. jason1214

    jason1214 Notebook Evangelist

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  3. michael_recycled

    michael_recycled Notebook Deity

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    Should be the same. MS simply disabled online activation for OEM keys (at least for the big brands like Dell, HP, Acer etc...)

    Michael
     
  4. leopardhunter7

    leopardhunter7 Notebook Consultant

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    is dell still shipping those discs with their laptops? or have they totally gone the hp way by now? just wondering...
     
  5. phoenixhd

    phoenixhd Newbie

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    £5 option for me when I ordered earlier this month
     
  6. Amina

    Amina Notebook Enthusiast

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    Awww that's sad news that Dell doesn't provide OS and Resource disks. :(
     
  7. daredevil anand

    daredevil anand Notebook Geek

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    but you can download the latest drivers from the dell website and the OS from the link given in the sub-forum related to windows 7 and use your OEM key to install it.:)
     
  8. Pamster

    Pamster Guest

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    I think this is a deal breaker for me, if they won't send out a resource recovery disk and OS disk I think I will take my business elsewhere. This is a bad business move on their part, why off MORE people who WOULD have bought from you had you just continued with a courtesy of sending out TWO dang discs? With software you PAID to have installed? Not cool at all. :(

    Edited: I chatted with a rep on their site just now and she gave me a link to a place to request backup OS and resource discs. You can get one for your system only one per system. And you have to give them your service tag. But who doesn't have that right? It's right on the computer....I feel better about this now after being reassured I can do this one I have the computer. So I am still on the market for the i3 Inspiron 15R. Hooray! :D
     
  9. bharatbharija

    bharatbharija Notebook Geek

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    If not that you can even make a torrent download of windows 7 HP OEM edition and use the key that is under your battery.
    This way you save the 2 weeks shipping time of the 7 DVD.
     
  10. Pamster

    Pamster Guest

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    Ah that makes sense too! Good call! :D
     
  11. bharatbharija

    bharatbharija Notebook Geek

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    I have received the windows 7 DVD from dell. I just contacted their technical care and said that i need t dual boot with linux so i need a 7 DVD.... and they said i will receive it in 8-10 business days... but surprisingly i recvd it winthin 3 days
     
  12. booboo12

    booboo12 Notebook Prophet

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    Yep, for a lot of people, simply asking for a disk was all it took. Glad to see it worked for you too! :D
     
  13. kashing92

    kashing92 Notebook Consultant

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    The for these "lots of people" they must be very fortunate.

    Dell is telling me that they won't be giving out any discs. And when I ask nicely about it they repeatedly go on to talk about "shall I send you a link on how to create recovery discs"... really pisses me off.
     
  14. bharatbharija

    bharatbharija Notebook Geek

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    This Post will help you for downloading the genuine windows 7 oem edition,and reinstalling it. Pls read it once again (i knw you all had once) its very helpfull and good...
     
  15. fakename

    fakename Notebook Geek

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    Fill out form within below link, have done this with last three system's from Dell and they typically OVERNIGHT the disks and drivers disk as well.

    Dell - Support
     
  16. jeremyshaw

    jeremyshaw Big time Idiot

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    Yeah, I just asked Dell and they shipped them to me :)

    Though Alienware systems still come with some recovery media (win7 CD, mostly, driver CD for m15x/m17x).

    I asked within the warranty time of my M1210 and D820, though.
     
  17. Traffic

    Traffic Newbie

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    Hello!

    Is that a *PLAIN VANILLA* Dell OEM Win 7 DVD OS, without any other Dell software installed on it -- no image -- an actual plain vanilla operating system? I just got off the phone with a Dell sales rep and he said they're all images now and there are no more plain vanilla Dell OS medias going out -- they're all images of what Dell put on the original hard drive. That would be horrifying.

    Please advise. Thx.

    --
    Traffic
     
  18. fakename

    fakename Notebook Geek

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    please see my post



    text from within the link I provided. "Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.

    They will ship you a windows O/S disc (whatever your system shipped with) AS WELL AS multiple discs' containing the drivers/utitilites that originally came on your system. I'm not sure how much explicit I can be, I have JUST done this with three seperate Dell orders within the last 1.5 months.
     
  19. HI DesertNM

    HI DesertNM Notebook Deity

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    I just did a clean install of vista home premium using the windows anytime upgrade DVD. I just selected the OEM version of windows my system shipped with and activated it over the phone. The biggest pain was all the updates.. sp1, sp2, and about 200 others which took like 10 hours. Not sure MS offers those upgrade discs anymore but I bought mine for 5 bucks at compusa.

    But it really does not matter.. just borrow, download iso etc.. MS could care less as long as you have a legitimate key they will always activate over the phone. I even had a HP tech tell me once it was illegal to do a clean install this way. But the truth is, they just want you to load all the bloat since they make money trashing your systems resources with all the bloatware.

    Also, as far as I know, MS does not even use CD/DVD copy protection so it generally possble to copy windows. But this is illegal to do. But MS uses authentication in place of disc copy protection.. Its been that way for years.

    Everyone needs not to worry about dell not shipping discs etc.. Its easy enough to find a seven disc/iso etc.. and just call in the product key on bottom of notebook and be done with it. Then go to Dell's support site and get all the drivers from your system ID number. Rather, you better get those drivers first before you format your drive or you may not be able to get online without the proper wireless/network card driver.
     
  20. fakename

    fakename Notebook Geek

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    all you have to do is fill out a form (if you've just purchased a pc recently anyways) and they overnight the O/S cd and driver disks. i don't think it could be much easier :confused: :confused: :confused:
     
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