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!!!Dell no longer providing OS disks and Resource CD's for consumer Win 7 systems!!!

Discussion in 'Dell' started by booboo12, May 2, 2010.

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  1. booboo12

    booboo12 Notebook Prophet

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    Just a heads up, Dell's reverted back to making users burn DVD's that contain an image of the Recovery Partition, at least on new Windows 7 consumer systems (Inspiron, Studio, Studio XPS) This is a step backwards, but oh well. I'll be updating the system recovery guide to reflect these changes over the next day or so.

    - Ricky :)

    EDIT: This also affects business systems (Latitude, Vostro, Precision)
     
  2. compsavy

    compsavy Notebook Deity

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    I think they do not send it out by default, instead you must request them in which they will send out 1 copy for free. That is based on a few systems bought in the past, but I could be wrong.
     
  3. ernstig01

    ernstig01 Notebook Evangelist

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    I got a Studio 1749 three weeks ago still with the OS and driver disks. I don't know if I'm happy with this change of Dell's policy.
     
  4. Commander Wolf

    Commander Wolf can i haz broadwell? Super Moderator

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    Source...?
     
  5. booboo12

    booboo12 Notebook Prophet

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    Here ya go, should have put it in the first post:
    http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&cs=19&docid=353561&l=en&s=dhs<o></o>
     
  6. tumnasgt

    tumnasgt Notebook Evangelist

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    It's pretty well the only thing Dell had over all the other companies, I love getting a real Windows disk with no bloatware on it. My brother's ThinkPad still has quite a bit of bloatware on it because I didn't have a full, non-Dell Win7 disc to use to reload it, and now it's too much hassle.
     
  7. atbnet

    atbnet Notebook Prophet

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    Lame! Dell is going the way of HP.
     
  8. bigddybn

    bigddybn Notebook Evangelist

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    If a company is going to force me to buy a piece of software then they need to provide physcial media for that software.

    I hate it when "somebody should sue" comes into a conversation but seriously someone needs to force the issue here. Either give consumers an EASY way to get their money back for an OS or be required to include physical BLOATWARE FREE media.
     
  9. booboo12

    booboo12 Notebook Prophet

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    We can make our voices heard over at IdeaStorm |. I made a idea earlier myself regarding Dell's recent decision to force consumer system shoppers into choosing a bundle instead of choosing options a' la carte. Change might not happen right away but at least it can be marked as "acknowledged" by Dell, and other IdeaStorm users can vote it up.
     
  10. Cin'

    Cin' Anathema

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    So utterly disappointing that Dell is doing this. :(
    This was one of the nice things to have provided with your system. That is going to be a PIA to burn DVD Images to do a Clean Install. It was much simpler being able to it with the OS disc provided...

    IdeaStorm sounds good! :)

    Cin...
     
  11. leopardhunter7

    leopardhunter7 Notebook Consultant

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    I had got a studio xps about a week back, which came with all the cds.... I returned it for a couple of cosmetic issues, and am expecting my replacement tomorrow or the day after. Dell says it will come with all the cds as usual... but then this is India...it might be different in the US... but I sincerely hope Dell is not going the HP way....
     
  12. booboo12

    booboo12 Notebook Prophet

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    Yeah, the thing is, even if you burn these disks you won't be able to perform a clean install with them. That's why it's more important than ever for potential Dell buyers to look closely at the online configurator and deselect any software options they don't want, such as AV and Office.

    Please, let us know if your system contains disks will you? It'll be a great help.
     
  13. ernstig01

    ernstig01 Notebook Evangelist

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    So there will be no possibility to request one time a copy of the original OS disk? That really sucks man!:mad: I liked it this way to get a fresh neat install of your OS without the bloatware.
    Again Dell gave me a reason to look around elsewhere for my next notebook purchase.
     
  14. booboo12

    booboo12 Notebook Prophet

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    You can request a copy according to the website, but it will probably be additional cost.
     
  15. capeta

    capeta Notebook Enthusiast

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    OMG DELL !!!!!!!!!!!
    no more clean installs.... that sux so badly


    Thanks for the tip.
     
  16. leopardhunter7

    leopardhunter7 Notebook Consultant

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    sure thing :)... will update as soon as my lappie arrives. I am perturbed by this sudden whim on Dell's part too. They were really nice providing separate disks for all the softwares and drivers... why the hell are they turning around now? May be they sold one too many laptops and now want to decrease the number of customers a bit ;P
     
  17. MoInSTL

    MoInSTL Notebook Consultant

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    Looked around a bit at IdeaStorm for your post and didn't find it.:confused:
     
  18. compsavy

    compsavy Notebook Deity

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    I highly doubt dell would charge you for CDs if you requested them once. The reason is Dell cannot assume a person is to make an image of their machine once they receive it. Like if a person does not make an image of the CD and their computer crashes under warranty, does that mean they are going to be charged extra b/c they didn't burn the CD? I don't think so. I think this is just a measure so that Dell can cut costs slightly so that the people who want the CDs must request it from Dell and those who never even open the CDs aren't wasted.
     
  19. booboo12

    booboo12 Notebook Prophet

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    HP does, all the time in fact. <afjoicoaeimjew>
     
  20. DragonQ

    DragonQ Notebook Enthusiast

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    Dell told me that I'd get a recovery DVD with my Vostro laptop (which I should get tomorrow, yay) but no true Windows installation disc for a clean install.

    The OEM ISOs of Windows 7 are downloadable though, and presumably legal since you have an OEM licence with the laptop anyway.
     
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