Dell Media Direct 3.5 Issues.

Discussion in 'Dell' started by kermit1979, Mar 25, 2008.

Thread Status:
Not open for further replies.
  1. Matt is Pro

    Matt is Pro I'm a PC, so?

    Reputations:
    347
    Messages:
    2,169
    Likes Received:
    0
    Trophy Points:
    55
    Have you done a clean install using the "Media Direct method?"
     
  2. Matt is Pro

    Matt is Pro I'm a PC, so?

    Reputations:
    347
    Messages:
    2,169
    Likes Received:
    0
    Trophy Points:
    55
  3. kermit1979

    kermit1979 Notebook Evangelist

    Reputations:
    23
    Messages:
    420
    Likes Received:
    0
    Trophy Points:
    30
    Yup, done the correct method, followed everything to the letter.

    I installed 3.3 on the two previous laptops and it ran without issues.

    There something different about 3.5, SP1 or this laptop then the 2 previous ones that's causing DMD to not load.
     
  4. Matt is Pro

    Matt is Pro I'm a PC, so?

    Reputations:
    347
    Messages:
    2,169
    Likes Received:
    0
    Trophy Points:
    55
    Hmm. I'm stumped.

    Maybe you should try 3.3? Like you said, it may be a problem with 3.5, or your disc may be corrupted. I've had that happen to me with a Windows XP disc.
     
  5. kermit1979

    kermit1979 Notebook Evangelist

    Reputations:
    23
    Messages:
    420
    Likes Received:
    0
    Trophy Points:
    30
    I may just have to try that. :(
     
  6. Jakpro

    Jakpro Notebook Evangelist

    Reputations:
    149
    Messages:
    573
    Likes Received:
    0
    Trophy Points:
    30
    Stump the chump! You win!

    I got nothing left--other than scrap it. Use another media player.
     
  7. kermit1979

    kermit1979 Notebook Evangelist

    Reputations:
    23
    Messages:
    420
    Likes Received:
    0
    Trophy Points:
    30
    hehe.



    I'll post back in here once I speak to dell xps support. Just in case anyone else has a similar issue in the future.
     
  8. Matt is Pro

    Matt is Pro I'm a PC, so?

    Reputations:
    347
    Messages:
    2,169
    Likes Received:
    0
    Trophy Points:
    55
    Yeah, sounds good.

    If they don't help give 3.3 a shot.
     
  9. kermit1979

    kermit1979 Notebook Evangelist

    Reputations:
    23
    Messages:
    420
    Likes Received:
    0
    Trophy Points:
    30
    Well having spent a great deal more time trying to resolve this issue i have the following to say:

    (1) Don't bother with XPS tech support or any dell tech support regarding this issue. I swear to god they have to me the most useless sacks of s$$$ i've ever seen. The only thing they managed to do was corrupt my partitions and continue to insist that I reinstall everything. I told them that "bootrec /fixmbr" can correct this issue, to which they responded nono, just go to geeksquad, have them backup your data then reinstall (I had data on my vista install that I needed).

    Anyways....I've fixed my MBR and ignored all their advice and everything seems to be running perfectly.

    (2)I believe I found the issue that was causing the crash. There's a service on delayed started called something like Media Center XXXX. Changing it from a delayed automatic startup to automatic startup seems to have prevented media direct from crashing my laptop.

    I'll still need to do more testing to confirm this, but I'm fairly convinced this is the issue. I don't have my laptop with me currently so I can't give the exact service name. I'll try to come back on here to give an update.

    edit: fixed typos
     
  10. Jakpro

    Jakpro Notebook Evangelist

    Reputations:
    149
    Messages:
    573
    Likes Received:
    0
    Trophy Points:
    30
    Thanks for the report-very interesting to know.
     
Loading...
Thread Status:
Not open for further replies.

Share This Page