Dell Laptop Order Stages Wiki

Discussion in 'Dell' started by Spliner, Aug 15, 2007.

  1. zaxa

    zaxa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    1
    Trophy Points:
    5
    The whole order status thing is about worthless so far as I can tell. The phone number still says it's "being processed". The web page says it's in production. I talked to a rep and he says "It's in production" and that "he doesn't have access to anymore status than that." While he offered to try and expedite it, I doubt that was more than placation.

    So maybe the days of the production status are gone... or maybe it depends on where your system is being built?

    Matt
     
  2. zaxa

    zaxa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    1
    Trophy Points:
    5
    Just happened to my order. Says it "SHIPPED" next Tuesday. No tracking available.

    Matt
     
  3. HCW

    HCW Notebook Deity

    Reputations:
    246
    Messages:
    1,575
    Likes Received:
    5
    Trophy Points:
    56
    You can track it be going to the Fedex site and tracking by Ref number and that is your order #
     
  4. zaxa

    zaxa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    1
    Trophy Points:
    5
    Good info, thanks.

    Matt
     
  5. amandip

    amandip Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    i ordered my laptop all the way on august 7th and today is august 16th and my order is still in usa transit and i live in london,canada why is there proccess so slowwwwww (by the way i bought the dell xps 17) (1 reason why its taking forever)
    laptop price and specs:
    XPS 17, Genuine Windows® Home Premium, 64-Bit, English
    2nd generation Intel® Core™ i7-2630QM processor 2.00 GHz with Turbo Boost 2.0 up to 2.90 GHz
    8GB Shared Dual Channel DDR3 Memory
    Backlit Keyboard - English
    17.3" FHD (1080p) with 2.0MP HD Webcam & Facial Recognition
    NVIDIA® GeForce® GT 555M 3GB graphics with Optimus
    1.5TB 750GB 7.2k HDD x 2
    Color Elemental Silver Aluminum
    Operating System Genuine Windows® Home Premium, 64-Bit, English
    Integrated Network Adapter Integrated 10/100/1000 Network Card
    CD ROM/DVD ROM Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
    JBL 2.1 Speakers with Waves Maxx Audio 3
    Wireless Plus Bluetooth Intel© Centrino© Advanced-N 6230 and Bluetooth 3.0
    90 WHr 9-cell Lithium Ion Primary Battery
    Subtotal: $1,464.97
    Shipping and Handling: $0.00
    Environmental Disposal Fee: $0.75
    PST: $0.00
    GST/HST: $190.55
    Total: $1,656.27


    *i also bought a laptop bag, mouse, and used a $100 coupon with free shipping ontop of the instant savings i had already got
    you have to add the coupon so to get the most recent coupons visit dells official website Dell Coupon Offers | Dell Canada

    i will keep you guys posted with my dell order
     
  6. amandip

    amandip Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    2011-08-17 06:00 PM Shipment In Transit via TORONTO
    2011-08-17 05:59 PM Picked up by Purolator via TORONTO
    2011-08-15 04:23 AM In Transit in U.S.
    2011-08-15 04:23 AM Shipment created with reference


    OH YEA ITS COMIN HOME TOMORROWWW
     
  7. kukka

    kukka Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    5
    Hi all, new to the site. Question.Ordered a xps 15r2.Tracker info on dell site says
    Carrier: FRITZ - UPS. What is FRITZ?
     
  8. darkdomino

    darkdomino Notebook Deity

    Reputations:
    203
    Messages:
    833
    Likes Received:
    2
    Trophy Points:
    31
    I ordered on the 3rd, and my laptop has been "In Production" ever since. I've talked to several different reps and they've told me that the laptop has shipped to carrier, but that I won't get a tracking number for a few days.

    Is the tracking system on Dell's site always accurate or should I believe what the reps say instead?
     
  9. vivcal

    vivcal Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Great Wiki, I found it really useful!
     
  10. Moomagic

    Moomagic Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    My Dell order was being "processed" for days, and when I checked the website it said if there was a problem Dell would contact the buyer, and it actually said if we don't call you, you have nothing to worry about. After the status had not changed for more than a week, I contacted Dell only to find that they still had not processed payment because my credit card company wanted me to verify the order was actually placed by me. So much for Dell telling buyers not to worry! I was not contacted by phone or email, so my advice is - if your order is being processed for more than a day, call Dell!
     
Loading...

Share This Page