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crysis stuttering

Discussion in 'Sager and Clevo' started by ARGH, Apr 25, 2008.

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  1. magickraut

    magickraut Notebook Enthusiast

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    Any news from Crytek on this?
     
  2. LaptopNut

    LaptopNut Notebook Virtuoso

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    No, they suddenly went quiet and I received no further responses at all.
     
  3. mespo365

    mespo365 Notebook Enthusiast

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    LaptopNut have you got any word back from Crytek? I have the same problem and find if very annoying to have to disconnect from wifi and take out my battery every time I wanna play crysis.

    After researching this problem extensively this is the only solution that works. It would be much easier and enjoyable if there was away to shut off the system monitor that every 5 seconds checks the status of the wifi and battery.

    Also how did you contact Crytek, do they have an email or tech support? I would like to try to contact them as well. EA support is a joke.
     
  4. LaptopNut

    LaptopNut Notebook Virtuoso

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    I was getting responses from Crytek until I mentioned intellaptopgaming.dll being the issue, after this and explaining how the stuttering went away after disconnecting the battery and wifi, they simply ignored further emails or questions.

    I used the Contact form on this website.

    http://www.crytek.com/contact/
     
  5. Oiad

    Oiad Notebook Evangelist

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    Perhaps they're just a bit embarressed you located the problem file, after all these years of them searching. And now they're too busy developing a new patch. ;)
     
  6. LaptopNut

    LaptopNut Notebook Virtuoso

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    Who knows, I had no idea of the problem file until reading what magickraut wrote and then a few of us tried playing without the battery in and wireless disabled and the stuttering went away. To think that such an unnecessary feature is causing a commercial game to do this is beyond ridiculous.

    The same thing is also mentioned here:

    http://www.incrysis.com/forums/viewtopic.php?id=14529
     
  7. mespo365

    mespo365 Notebook Enthusiast

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    There has got to be a way to disable this!! I hate that all support goes through EA and not Crytek, thoes are the only people that could actually help anyone with a problem like this. Im sure it is a simple fix just deleting a file or editing one. I just wish Crytek could help us. Anyone who plays with a laptop is going to be affected so . Crytek please help us!
     
  8. mespo365

    mespo365 Notebook Enthusiast

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    Hey I got in contact with crytek as of now all they can tell my is to remove the battery as well as disable the wifi. He claims that laptops arent "fully" supported in there games yet. Im still waiting for a second reply, doesnt look very promising.

    Second, I was on the phone with EA support and after about 45 minutes and trying several things I was moved up several tiers of support, I belive to the 3rd or 4th tier, now I have to wait until they get back to me. They made it seem like they will find a fix to the issue, but it is ea.....but tier 3 or 4? Im sure they are much more techincal and helpful compared to the lower end guys......just a waiting game now.
     
  9. mespo365

    mespo365 Notebook Enthusiast

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    So, I finally got a response from Crytek. They basically told me there is no fix for this other than removing the baterry/disable wifi. He would not/could not tell me if they would ever fix this problem.

    After much tinkering and research I cant find a better solution. But, Does anyone know how crysis can tell if you are using a laptop or a desktop?
    There has got to be something telling crysis that "I have a battery" So the game every 5 seconds checks the remaining battery power.

    If we could figure out how crysis knows that there is a battery and disable this in windows itself. Hopefully this will solve the issue without having to remove the battery.

    Feedback is always helpful!!
     
  10. Shyster1

    Shyster1 Lazy as the Day is Long

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    I don't think it's crysis checking to see if you've got a battery or not (but I'm open to being corrected with appropriate citation), but rather the fact that the battery monitoring software built into the computer monopolizes the FSB when it polls the battery to see what sort of condition it's in and receives the data back from the battery itself. That transaction probably takes a lot of time (from a computer app's point of view) during which the FSB is monopolized and nothing else can use it, including the GPU and the CPU. Most likely, the battery monitor doesn't cause this problem when the battery's taken out because it doesn't get a response at all and quickly times out, thereby releasing the FSB. The same most likely happens with the WiFi.
     
  11. mespo365

    mespo365 Notebook Enthusiast

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    So I finally found a solution to this!!!! No disabling the wifi or removing the battery!!

    After a long day of going through all of windows I found out what was really causing the problem.

    And yes I know these steps are very basic but I wanted to help people who are not as computer oriented as well.

    Step 1(wifi)
    Go to "control panel" ->click "system"->click the "hardware" tab-> click "device manager"-> now scroll down until you see "network adapters" and expand->find the wifi adapter and right click, it should say something like " intel wireless wifi link 5300"(thats mine)->after right clicking go to properties->next go to the "power management tab"-> uncheck any options that are checked.

    That takes care of the wifi aspect of the problem.

    Step2(battery)

    While you still have the device manager open find where its says "batteries" and expand->there should be 2 options to choose from, click that says something to the effect of battery control method. In most cases it will be this "microsoft ACPI-Compliant control battery method"->Right click it and go to "properties" -> Under the "General Tab" go to the bottom and "disable" the device

    Thats it!! The only downfall to this is when disabling the battery control method you will lose the icon which tells you how much battery remains. This can be easily enabled after playing crysis if you want, but it is not necessary. You will still get the warning when you have less than 7% left (in my case) so you will have plenty of time to plug in.

    This is the perfect solution until/if crytek ever makes this feature optional. You will still have your battery, incase of an accidental tripping over the cord or the power goes out. And you will also be able to still be connected to the internet
     
  12. Shyster1

    Shyster1 Lazy as the Day is Long

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    You most likely did find a solution, but not to a problem created by Crytek - hence, they never will make this feature optional - the source of the problem is the driver software that comes with your notebook, not the gaming software you installed on it.
     
  13. mespo365

    mespo365 Notebook Enthusiast

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    Its really not a problem with just my laptop. Its a problem with nearly every laptop. This feature is completely pointless unless you had some kind of super battery that lasted 10 hours, playing crysis.
     
  14. Shyster1

    Shyster1 Lazy as the Day is Long

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    I don't think you're reading what I've written - this "feature" you keep going on about (pardon the yelling, but...) HAS NOTHING TO DO WITH CRYSIS. It's a feature of the firmware in every single laptop in the world (does that disambiguate what I meant when I said "your") and thus there is very little that the developers of Crysis can do about it.
     
  15. mespo365

    mespo365 Notebook Enthusiast

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    Maybe you just dont understand what the problem was. It is a feature in crysis there is a battery and wifi icon in the upper right corner of the game. This is not there if you have a desktop. It is not a laptop telling the game to put it there. IT WOULDNT BE THERE IF IT WASNT WRITTEN IN THE CODE!!!

    Here is a scrennie, maybe you just misread the problem or something:
    http://mysite.verizon.net/revelin/Crysis_1.jpg
     
  16. Shyster1

    Shyster1 Lazy as the Day is Long

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  17. mespo365

    mespo365 Notebook Enthusiast

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  18. LaptopNut

    LaptopNut Notebook Virtuoso

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    Crysis is the only game (I know of) that experiences stuttering directly due to this ''feature''. It has also been logged calling the intelaptopgaming.dll specifically to read the battery and wifi levels during game that are displayed on the meter icons in the games GUI which causes the stuttering each time it polls for this.

    How many other games do you see doing this?


    Every other game I have played apart from Crysis has absolutely no problem due to this driver software in all laptops so the feature does have something to do with Crysis.
     
  19. LaptopNut

    LaptopNut Notebook Virtuoso

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    While Running Crysis in Windows 7 32/64 Bit, I no longer experienced any of this stuttering.
     
  20. Lykhan

    Lykhan Notebook Consultant

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    Graphics cards downclocking to stop from overheating?

    I know what you're talking about. I get a brief stutter in my source games as well, i.e., DoD:S, CS:S and TF2.

    I monitored my graphics card during cpuz and it would downclock randomly at times.

    :(

    I've clocked it lower, but I haven't really been on it much to monitor lately.

    Google Powermizer as well.
     
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