1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

Command center update

Discussion in 'Alienware' started by dwend, Oct 21, 2008.

Thread Status:
Not open for further replies.
  1. dwend

    dwend Notebook Evangelist

    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    30
    I just went to AW and there is a Command center update.
    With new Sense and touch options.
    Sense looks like a face recognition program.
    and
    Touch is a touch pad controlling thing.


    64bit users see FindVikas X64 thread

    Install .Net framework 3.5 before updating CC.
    It can be updated by running Command Center. When it opens CC will prompt for a update.


    The Command Center update package can be found here

    If you are having a problem when after it downloads from CC, it goes away and when you run CC update again it gives you a error message.
    Here is what to do.
    1) turn on View Hidden files, via control pannel/folder options.
    2) navigate to c:User/"youaccount"/AppData/Local/Temp
    3) locate & Run - CommandCenterSetup application
    4) This will make a new folder in Temp file called "IXP000.TMP"
    5) open that folder.
    6) Run Command Center 1.28SP1
    7) setup should run and install the new command center as well as a firmware update which is for the webcam.
    ^^no longer needed. :p ^^


    Found it in my hive!!!!!!
    It is under: AREA-51 M15X 15" WXGA+ W/CAM SIL-RIP-PNT R1
    it calls it "Alienware Command Center v1.0.24.0M" But will download the 1.28sp1.

    32bit users:
    http://support.alienware.com/Support_Pages/Restricted_Downloads/Command_Center_1028_SP1.exe
    ^should install with out the need of the Guide.

    The webcam Driver update for Sense can be found on My hive as well. Called "M15x Webcam 30625". It says to install this before the CC update.
    http://support.alienware.com/Support_Pages/Restricted_Downloads/Mobile/m15x/Webcam_m15x_30625.EXE
     
  2. cha

    cha Notebook Deity

    Messages:
    764
    Likes Received:
    0
    Trophy Points:
    30
    Yeah I did update it by simply running command center.

    But before the update could finish, an error message popped up saying that Microsoft.net framework 3.5 needs to be installed.

    I download and install Microsoft.net framework 3.5 successfully, but now Command Center is nowhere to be found.

    Do I just download Command Center from MyHive again?
     
  3. dwend

    dwend Notebook Evangelist

    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    30
    Yah, I have the same problem, I did what you sugested, DL from my hive and install, its upgrading again now. Now I am have trouble with the update installing.
     
  4. dr3w

    dr3w Notebook Guru

    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    Yes just download the new version of command center at your myhive and just run it. You dont have to uninstall anything coz in the middle of the update before the error message popped out about framework, it already uninstall the prev. version of command center.

    Make sure to install Microsoft.net framework 3.5 before installing it though.
     
  5. cha

    cha Notebook Deity

    Messages:
    764
    Likes Received:
    0
    Trophy Points:
    30
    Oh, thanks for that drew. I thought I did something wrong
     
  6. dexxe

    dexxe Notebook Guru

    Messages:
    68
    Likes Received:
    0
    Trophy Points:
    15
    when i start updating ,the download bar stops in the end ,and keeps there forever.
    note: i am using vista ult. x64 (findvikas guide)
     
  7. dwend

    dwend Notebook Evangelist

    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    30
    Well The file is over 80mb, It seems that it is actually downloading it then, so if you have a slow connection it might take awile, mine did take over 7 min.

    Just finished updating and wow the touch controls are amazing now, I have scrolling!!!!!

    If you are having a problem when after it downloads it goes away and when you run CC update again it gives you a error message.
    Here is what to do.
    1) turn on View Hidden files, via control pannel/folder options.
    2) navigate to c:User/"youaccount"/AppData/Local/Temp
    3) locate & Run - CommandCenterSetup application
    4) This will make a new folder in Temp file called "IXP000.TMP"
    5) open that folder.
    6) Run Command Center 1.28SP1
    7) setup should run and install the new command center as well as a firmware update which is for the webcam.
     
  8. cha

    cha Notebook Deity

    Messages:
    764
    Likes Received:
    0
    Trophy Points:
    30
    Hoo boy, I downloaded the command center for mobile from www.alienware.co.uk. The download went on successfully, but upon running the installer I get this error

    Error reading setup initialization file.

    Is there any other place where I can download this file? Anyone downloaded and ran this program successfully from www.alienware.co.uk?
     
  9. dwend

    dwend Notebook Evangelist

    Messages:
    313
    Likes Received:
    0
    Trophy Points:
    30
    Try my little guide, I was having that exact same problem.
    If you are having a problem when after it downloads it goes away and when you run CC update again it gives you a error message.
    Here is what to do.
    1) turn on View Hidden files, via control pannel/folder options.
    2) navigate to c:User/"youaccount"/AppData/Local/Temp
    3) locate & Run - CommandCenterSetup application
    4) This will make a new folder in Temp file called "IXP000.TMP"
    5) open that folder.
    6) Run Command Center 1.28SP1
    7) setup should run and install the new command center as well as a firmware update which is for the webcam.
     
  10. findvikas

    findvikas Notebook Deity

    Messages:
    1,184
    Likes Received:
    1
    Trophy Points:
    56
    EVERYONE WHO HAS 64BIT VISTA AND ENHANCED COMMAND CENTER, DO NOT INSTALL THIS NEW COMMAND CENTER. I WILL HAVE A LOOK AT IT TODAY AND SHARE MY VIEWS ON ITS 64BIT SUPPORT.
     
  11. findvikas

    findvikas Notebook Deity

    Messages:
    1,184
    Likes Received:
    1
    Trophy Points:
    56
    DO NOT INSTALL THIS UPDATE ON 64 BIT.... ALIENWARE STILL DOES NOT SUPPORT 64BIT COMMAND CENTER. JUST DENY TO THIS UPDATE, I WILL HAVE A UPDATED VERSION OF MY GUIDE ONCE I EVALUATE THIS UPDATE
     
  12. Fr33m4n

    Fr33m4n Notebook Consultant

    Messages:
    235
    Likes Received:
    0
    Trophy Points:
    30
    This version has been out for quite a few weeks now and for some reason it always crashes when it tries to update the keyboard firmware on my machine.
     
  13. dexxe

    dexxe Notebook Guru

    Messages:
    68
    Likes Received:
    0
    Trophy Points:
    15
    alright findvikas just chill man ,anyway ,i insisted on installing it and i left the bar around 30 minutes ,after that when i came back i found a message "allow or deny" like i was trying to run a program ,i pressed allow and that's it.
    nothing happens at all .i started the CC again.no problems at all ,but of course the same version (1.0.17.10) ,i still get the update notification every time i start it.
     
  14. cha

    cha Notebook Deity

    Messages:
    764
    Likes Received:
    0
    Trophy Points:
    30
    Thanks so much for this fix dwend. Worked like a charm:)
     
  15. dr3w

    dr3w Notebook Guru

    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    OMG thanks for this. I didnt know where to find the update when it stopped on error regarding the framework. I had to go myhive and d/l the commandcenter. After reading your comment, I compare the file properties of both files and discovered that the one at c:User/"youaccount"/AppData/Local/Temp is 1mb bigger and states 1.0.28 SP1 version against 1.0.17 (the one at myhive).

    Youre right! Touch controls are amazing now! The new programs at command center are very useful! (Sense and Touch)

    Thank you :)
     
  16. MAG

    MAG Notebook Deity

    Messages:
    1,036
    Likes Received:
    0
    Trophy Points:
    55
    Same here, I can't seem to get it to install successfully.

    UPDATE: Thanks to dwend, I was able to install it!
     
  17. findvikas

    findvikas Notebook Deity

    Messages:
    1,184
    Likes Received:
    1
    Trophy Points:
    56
    I do not see any major update for 64 bit users, and all the features provided by
    'Touch' are already available in Synaptic's latest driver.

    Does 'disable touchpad when external usb inserted' works for anyone? it still does not work for me. may be due to x64 only. I will take some time to enhance this for x64.
     
  18. dexxe

    dexxe Notebook Guru

    Messages:
    68
    Likes Received:
    0
    Trophy Points:
    15
    no it does'nt
     
  19. findvikas

    findvikas Notebook Deity

    Messages:
    1,184
    Likes Received:
    1
    Trophy Points:
    56
    and they proudly put this feature in there without testing :) I do not see any feature in the fancy touch tab usable, I mean I already have synaptic control panel running in my systray :)
     
  20. Napbree

    Napbree Notebook Evangelist

    Messages:
    599
    Likes Received:
    0
    Trophy Points:
    30
    Can someone give me a link please?
     
Thread Status:
Not open for further replies.

Share This Page