Clevo sometimes does not load. What the reason?

Discussion in 'Reseller Feedback Forum' started by benderr, Mar 14, 2021.

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  1. benderr

    benderr Notebook Guru

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    Clevo P650RE. Work 7 years well.
    Windows 7x64, original Clevo drivers.
    VGA GTX 970 /6gB.
    About 1year ago during the boot start a problem:
    In a bottom of screen purple horizontal lines with thrilling.
    And after desktop apear sometime work with distortion, sometime- black screen, and sometime - its gone(distortion) and i can use laptop.
    I send to repair to "RMA service".
    They diagose a VGA issue.
    ( 1st diagnostic)
    In 2 weeks they sad:no, its not fixing a problem, this is VRAM. (2nd diagnosis ).
    Then replase VRAM too.
    Now, after RMA -all the same -ISSUE NOT FIXED.
    Laptop not fixed.
    And the company say: this is because the windows 7. Updating to windows 10 and drivers VGA -will fix it.
    (3rd diagnosis!)
    This is for originally maden for windows 7 laptop?
    So, the question for Sager/Clevo specialist: is the third (!) diagnosis correct?
     
    Last edited: Mar 15, 2021
  2. benderr

    benderr Notebook Guru

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    Extra explaining: about 1 year laptop was work monthly without torn off. I was able play games in winow mode.
    HDMI i never use. Try to connect to external monitor-no signal.
    During the boot:always clear boot logo. The issue happened in a black windows 7 boot animation.
    After the boot with issue i do torn off and boot again untill its boot correct.
    Sometime 2-20 times.(may be less, but meny).
    Also was try boot in power or in battery- dont see a difference.
     
    Last edited: Mar 14, 2021
  3. benderr

    benderr Notebook Guru

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  4. benderr

    benderr Notebook Guru

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