Clevo Resellers in the European Union -V1

Discussion in 'Sager and Clevo' started by jaug1337, Mar 20, 2012.

  1. XMG

    XMG Company Representative

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    In Prema, pretty much everything is unlocked, which is cool.

    We only unlocked valuable options that we deem to be 100% safe (no risk of breaking things).
    Our BIOS is built and fully supported by Clevo, including all upcoming updates to the base code.

    Features include:

    -- Intel Tech --
    Intel VT-d
    Intel SGX
    Intel Hyperthreading
    Intel TurboBoost
    Intel SpeedShift
    Intel Management Engine

    -- Components --
    Webcam
    Internal Microphone / HD Audio
    Wifi / Bluetooth

    -- Other --
    Above 4GB MMIO BIOS Assignment
    Fast Boot
    SATA Port
    m.2 SSD Port

    -- CPU Voltage --

    CPU Core Voltage Offset
    CPU Cache Voltage Offset
    Graphics Voltage Offset
    Graphics Media Voltage Offset


    Graphics Undervolting in the BIOS applies to iGPU and has no effect in P7xxTM. It's a relict from using the same Premium standard in all MSHybrid and UMA laptops. Thanks to Prema for pointing it out.

    Undervolting is implemented in a drop-down menu in BIOS setup and limited to -100 or -120mV (depending on CPU).
    Overvolting is not possible in our BIOS.

    We understand that it is indeed possible to undervolt below -120mV, but we wanted to avoid Bluescreens and customers returns at all cost, hence we limited it a little bit.
    This is now our official standard BIOS for most XMG and SCHENKER series with full warranty.

    Any more questions, please let me know!

    Cheers,
    XMG|Tom
     
    Last edited: May 15, 2019
  2. Prema

    Prema Your Freedom, Your Choice

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    Prema Mod has as base a (fully tested) advanced options set, but at its core it is aimed at power user that want to overclock without throttle (within thermal limits):

    2080:

    https://www.3dmark.com/fs/19358797

    https://www.3dmark.com/spy/7118655

    1080 SLI:

    https://www.3dmark.com/fs/19521970

    http://www.3dmark.com/spy/7438595

    We only support systems that have a solid hardware foundation, are held back by their stock firmware and where only having more BIOS options isn't enough to unleash their hidden potential.

    Another aspect is hardware upgrade support after a system is EOL.
    e.g. on P870TM1-G we have added full RTX Plug'n'Play, real 96/128GB RAM (fully accessible in OS) and R0 (9900/T/KS etc) CPU support as well as updated the system with the latest security patches after Clevo has stopped supporting it.
     
    Last edited: Jul 2, 2019
  3. MiSJAH

    MiSJAH Notebook Deity

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    I looked into getting the Prema Mod when I first got the P775TM1-G, but as I had already purchased from PCSpecialist it wasn't an option for me. :(
     
  4. lycao

    lycao Newbie

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    I got to know Prema Mod after I purchased P775TM1-G from a Chinese reseller. :(
     
  5. jellygood

    jellygood Notebook Consultant

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    @XMG , @SagerPR , @Meaker@Sager Do you know when these new 4K 120Hz 17" panels would become available, who is the producer and if they would fit into current lineup of Clevos?

    https://press.razer.com/press-releases/crafted-for-creators-razer-blade-studio-edition-laptops/

    • The Razer Blade Pro 17 Studio Edition will feature a series of firsts, including a new 4K 120Hz display panel, an Intel® Core™ i9-9880H processor, and the NVIDIA Quadro RTX 5000 mobile GPU. These major upgrades to the Razer Blade Pro 17 Studio Edition allow it to rival even the most powerful of desktop workstations.
     
    MiSJAH likes this.
  6. Tootsie69

    Tootsie69 Notebook Enthusiast

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    @XMG

    I bought 5 devices from bestware.com and now a sales rep emails me to tell me that they cannot deliver from germany to france. What sort of excuse is this ?

    I got a discount at the website and feel that you are backing out of it.

    I call and I call but no one answers. The lines are always busy.
     
  7. XMG

    XMG Company Representative

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    @Tootsie69 can you please pm me your name or email address so I can check this quickly? Please note that it is a public holiday tomorrow (10th) so the office is closed, but I can try and find out some more details now for you.

    EDIT: I have found your order and the conversation that you had with our order management representative on Thursday last week (through sheer powers of deduction - the only French customer of ours to order 5 laptops in the sale on that day!!!).


    This is the message sent on Thursday - as you can see it's purely advisory:

    "Dear Mr. *******,
    thank you for your order.
    Please not that we can not process your bestware order as intra-Community delivery.
    If you want an Intra-Community delivery then we have to cancel your bestware order and refund you payment.
    Afterwards you will get an offer from our business sales team.
    Please let us know, how to continue with your order."

    I can't say with 100% certainty until my colleagues in sales dept. tell me on Tuesday, but to be it looks like they thought it might be an order from a company (as you ordered 5 laptops at one time) and they just wanted to point out that if you were indeed ordering from a company, they wouldn't be able to refund you the tax on the order.

    The email wasn't stating what would happen, it was just telling you that if you wanted the order processed in a certain way for tax purposes (intra-community = zero rating the sales tax on an order from one EU country to another EU country) then to please let us know, so that we could process the order for you correctly.

    It definitely isn't anything more than an email to let you know about something - it seems that it doesn't apply to you so all should be good. Definitely no ducking out of the promotion price or issues with shipping to France.

    However - I can see how this email could cause confusion, for a private customer who isn't aware of intra-community tax rules or why they might be suggested to them. I will speak to the web guys and have the language cleared up so that it is more precise and defined in its advisory manner, who is might apply to and what action should be taken it if is - or if it is not - applicable to the person who recieves the email.
     
    Last edited: Jun 9, 2019
  8. Tootsie69

    Tootsie69 Notebook Enthusiast

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    @XMG

    Thank you for your reply. I haven't received a reply to my email, nor have I been able to reach your customer support on the different phone numbers.

    I am not a company and I am ordering them for myself.

    Can you please get in touch with them, see if they can check for no dead pixels.

    Do you think I can repaste them without voiding the warranty ?

    Do you guys do liquid metal pasting ?
     
  9. XMG

    XMG Company Representative

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    @Tootsie69 It was a public holiday in Germany today so the office has been closed, but I'm sure they will get back to you tomorrow. If you've told them that you're not a company then the order will be fine as it is.

    All laptop panels are checked before they ship by default, it's included in the Quality Control checks ;-)

    [Update from XMG|Tom]

    For the pasting: we don't do Liquid Metal because it's very difficult to remove in case of RMA and it often has adverse effects because it has no tolerance for heatsink angle and variation in pressure. Thermal paste is supposed to fill gaps, Liquid Metal is too think to fullfill this function.

    Cheers,
    XMG|Tom
     
    Last edited: Jun 11, 2019
  10. HitZ2976

    HitZ2976 Notebook Enthusiast

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    LoL thats some crazy clocks for the sli 1080's, 2,100 core clock is nuts for a laptop, do you pour liquid nitrogen over the dies? Mine goes to 80-85c on 1870 core clock, its way too much for my comfort zone.
     
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