Clevo Resellers in the European Union -V1

Discussion in 'Sager and Clevo' started by jaug1337, Mar 20, 2012.

  1. Yenzen

    Yenzen Notebook Enthusiast

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    MM-Vision in Denmark hasn't stocked Clevo laptops for about half a year by now, Shark Gaming is currently the only Danish reseller...

    Which is a damn shame because Shark Gaming is rather expensive.

    PC specialist in the UK sells more models, has more options, offers their laptops with local language keyboards, names prices as local currency including local VAT, includes shipment in their prices to most of Europe and they're cheaper, so I ordered from them instead.

    The UK better come out with some sort of free trade agreement because we're drowning man and the German stores aren't terribly helpful. They really seem like they should be listed as cross-European?
     
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  2. jaug1337

    jaug1337 de_dust2

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    Yeah.. MM-Vision shifted towards desktops, which is a real shame.

    I am going to wait moving the UK for now... everything is still unclear.
     
    Last edited: May 7, 2019
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  3. XMG

    XMG Company Representative

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    Cannot confirm. To the best of my knowledge, we do not hold any shares in Shark Gaming. How did you come up with this idea?
    We used to co-operate for a while (XMG with Shark Gaming edition) and it was a pleasure to work with the team, but that's about it.

    Why, what's wrong?

    Cheers,
    XMG|Tom
     
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  4. jaug1337

    jaug1337 de_dust2

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    Thanks for the clarification XMG, I will edit my previous post now. It was something I was told, but this was a long time ago.
     
  5. Yenzen

    Yenzen Notebook Enthusiast

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    For starters, I don't speak German beyond the most basic middle school level and there's no English option for the majority of them. Meaning, terrible options for support and having to depend on faulty google translate to find out the terms for the sale.

    Overall they don't really seem to be trying to market across the EU the same way, see the stuff I mentioned PC Specialist did the moment it registrered I was from Denmark:

    - Set prices to DKR.
    - Made it clear which models had a Scandinavian Keyboard.
    - Had easy to access pages with sales terms, support, anticipated arrival date, Q&A.
    - Danish language support (though I don't need it), along with others.

    It just seems like they had thought about appealing to the wider market they shipped to.
     
    Last edited: May 7, 2019
  6. XMG

    XMG Company Representative

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    Thank you, that is very valuable feedback for us.
    Our new online shop bestware.com is doing a better job of being fully translated into English. Check out https://bestware.com/en/

    But you are right, some of the features you mentioned are not implemented yet.

    At any rate, our support team is well-versed in English and the currency translation should not be a show-stopper. We offer Danish, Norwegian and Finnish/Swedish keyboards for all of our laptops. Our warranty and support package can be read here.

    I will feedback your post to our eCommerce team and make sure that you are heard. While we finish furnishing out Bestware.com and laying mySN.de to rest, I'm sure we will find proper ways to appeal even more to our pan-European customer base.
    Any more questions, feel free to post here or send me a PM!

    Cheers,
    XMG|Tom
     
    Last edited: May 8, 2019
  7. MiSJAH

    MiSJAH Notebook Deity

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    I've just configured my laptop (in sig) on your site and it works out to be €460 more expensive than PCS in the UK.

    Is there a tax from the EU to the UK that causes a more than 10% price difference?
     
  8. jc_denton

    jc_denton Notebook Evangelist

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    I bought my machine through mm-vision, and within a short while it was delisted. I was still able to purchase some spare parts from them after that though. As stated in this thread, shark-gaming is rather expensive and from what I can see only offer the p7xxTM1 chasis.
     
  9. XMG

    XMG Company Representative

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    No, there is no special tax as long as the UK remains in the Single Market.

    I checked with our Product Manager. The XMG ULTRA 15 and 17 have a pretty standard calculation currently. I have a hard time explaining the pricing of PCS in this particular case.
    Generally speaking, our margins might be slightly higher, but we also are selling with 3 year warranty (parts and labour) by default, whereas PCS is only selling with 1y on parts by default, described as "2 year warranty (1 year on parts, 2 on labour)".

    Anyway, we welcome the competition from our British friends and neighbours, it keeps us up on our toes!

    Btw, congratulation on your purchase of the P775TM1, it's an amazing machine. Feel free to try our Premium BIOS to unlock some additional options: Download Link of EC/BIOS for P775TM1(-G)

    Cheers,
    XMG|Tom
     
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  10. MiSJAH

    MiSJAH Notebook Deity

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    Hi Tom,

    Thanks for the reply.

    What's the difference between your unlocked BIOS/EC and Prema's?

    Thanks.
     
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