Clevo P870DM-G loose power connector

Discussion in 'Sager and Clevo' started by rockman1216, Jun 8, 2019.

  1. rockman1216

    rockman1216 Notebook Enthusiast

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    I have a problem with my Clevo P870DM-G the power cable is very loose, it doesn't stay in the laptop. I can have the thing on a table and any jitter the power cable becomes unplugged.



    Not sure what to do with that
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Depends on the side that's loose, either motherboard or psu. Either way a replacement would then fix it.
     
  3. Prostar Computer

    Prostar Computer Company Representative

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    IIRC there's a little plastic collar inside the jack that helps secure the connection. If that's broken, you'd need a new jack (or motherboard, if the jack can't be sourced).
     
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  4. rockman1216

    rockman1216 Notebook Enthusiast

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    Well now this computer can't turn on anymore it's turning on and off in flashes now.

    No screen boot and I'm not sure what to do anymore.

    The on button lights up and the rest of the buttons next to it light up, but after that boom nothing.
    All the backlights turn on in a flash then nothing happens after that.
     
  5. rockman1216

    rockman1216 Notebook Enthusiast

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    Well now this computer can't turn on anymore it's turning on and off in flashes now.

    No screen boot and I'm not sure what to do anymore.

    The on button lights up and the rest of the backlights next to it light up, then they turn off, then the backlights turn back on and it's stuck on a loop.

    Screen stays black
     
  6. Arrrrbol

    Arrrrbol Notebook Evangelist

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    Try a CMOS reset first. Either try holding Fn+D as you power it on or remove the CMOS battery under the keyboard for 30 seconds.

    If that doesn't work my guess would be the GPU, which one do you have? 980M?
     
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Does it do the same on battery? Does it charge the battery when off?
     
  8. Prostar Computer

    Prostar Computer Company Representative

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    Maybe power cycle it? You can reseat the RAM while you're at it. Would be tragic if it turned out to be hardware failure.
     
  9. Asbel1

    Asbel1 Notebook Enthusiast

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    I got that problem on my p775dgm3 I still in warranty I called metabox they fix it one week. My motherboard died and power connector got loose too doesn't turn on no backlight. It last 3 years of use laptop.
     
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