Clevo P750DM/P770DM Thunderbolt Firmware Update v16

Discussion in 'Sager and Clevo' started by Phoenix, Jun 13, 2016.

  1. Phoenix

    Phoenix Super Tweaker

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    Intel Thunderbolt Firmware Update v16:

    Prerequisite: Make sure you have the Clevo Control Center installed

    Disclaimer: Do this at your own risk, I am not responsible if you mess your laptop although I have done it successfully on my P870DM

    Note: I recommend we wait till @Prema confirms this does not conflict in any way with the Prema BIOS for those who are using the Prema BIOS.

    1) Download the P750DM Thunderbolt update

    2) Extract the contents

    3) Copy the extracted folder to C:\ or D:\ drive

    4) Rename it to something easy like I renamed it to a folder called tt in my case

    5) Disable your Antivirus or security suite

    6) Launch Command Prompt as Admin

    7) Type cd\ to go back to the root of C:

    8) Type D: to go to the root of D:

    9) type cd tt to enter the tt folder (or whatever name you renamed that folder to)

    10) Type ControllerForcePower.exe 1 then hit enter

    11) From the folder that you extracted, navigate to the following folder: FwUpdateTool

    12) Run the FwUpdateTool.exe by right clicking on it and choosing RUN AS ADMIN

    13) Follow the below illustrations to complete the firmware update:

    Note, the images below are from the P870DM Thunderbolt Firmware update so ignore the version 18 that appears below they are just for illustration purposes.

    [​IMG]

    [​IMG]
    [​IMG][​IMG]

    Run the update tool again to check the firmware version then exit once you confirm it's been updated.

    [​IMG]
     
    Last edited: Jun 13, 2016
  2. EmberV

    EmberV Notebook Evangelist

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    Works
    [​IMG]
     
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  3. Stooj

    Stooj Notebook Evangelist

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    Apparently this doesn't work with my P750DM-G.

    Device ID is:
    PCI\VEN_8086&DEV_1575&SUBSYS_11112222&REV_00\6&34A158F8&0&000000E0

    Error attached in pic

    Clevo CC is v5.0001.0.50
    TB3 software is: 16.1.45.250 (new)
    TB3 Generation: Thunderbolt 3 (1575)
    TB3 current NVM version: 8

    Any ideas?
     

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  4. Phoenix

    Phoenix Super Tweaker

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    Did you followthe instructions precisely?
     
  5. Stooj

    Stooj Notebook Evangelist

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    Yep, to the letter.

    Hoping @EmberV can post his Device ID to compare. My P750DM-G is a fairly early build (Nov 2015). On a related note, my BIOS version is 1.05.03 (09/19/2015).

    I guess the next question is, what BIOS settings are you running as well. Mine is currently set to:
    Intel Thunderbolt technology = Enabled
    Security Level = Legacy Mode
    Thunderbolt Firmware Update = Disabled

    I tried enabling the Firmware Update parameter and it looks like all that does is force on the TB3 controller without a connected device (ie what ControllerForcePower.exe 1 does).
     
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  6. Phoenix

    Phoenix Super Tweaker

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    I didn't ever touch the BIOS settings for the Thunderbolt. Hope @EmberV can help you since he has your same lappy
     
  7. steberg

    steberg Notebook Evangelist

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    Success here as well!
     

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  8. EmberV

    EmberV Notebook Evangelist

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    @Stooj my PCI ID is the same other than "34A158F8&0&000000E0" is different in mine.
    Your BIOS version is old. Contact your reseller for a BIOS and EC1/EC2 update. Mine is on BIOS 1.05.09.
     
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  9. Phoenix

    Phoenix Super Tweaker

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    I thought you were on the Prema BIOS bro
     
  10. EmberV

    EmberV Notebook Evangelist

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    I am, this EVOC one is based on stock 1.05.09.
     
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