Clevo Guide v3.0 - FAQ and Reseller Info ****READ BEFORE POSTING****

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  1. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    Clevo Guide v3.0
    whoisclevo

    Quick Links


    1. Who is Clevo?

    2. Why Clevo?

    3. History of Clevo

    4. Current Clevo Models

    5. Where to Buy?

    6. Common Sense Information

    Who is Clevo?

    A lot of you might be asking “Who is Clevo? I’ve never heard of their brand name before.” Well, simply put, they will provide your next notebook. Well, maybe not, but they create high-end, top-quality niche products and workstations for serious gamers and the average notebook user as well. Clevo is a Taiwanese manufacturer that creates barebones notebook chasses for other OEMs to fill in with the necessary specific hardware components, providing materials for companies like HP and Lenovo/IBM to put their finishing touches upon. A little known fact is that Alienware used to be a Clevo reseller until they became so profitable that they were bought out by Dell. Among their loyal fan base, they are recognized for creating solid, durable and stylish notebooks for everyone. They have service centers all over the world, notably in the United States, China, United Kingdom, Germany and Taiwan.

    whyclevoWhy should I buy a Clevo product?

    There are a number of reasons why a Clevo product might be best suited for your needs. Amongst them are:

    1) Pricing: Clevo notebooks are very often competitively priced, which means you get the best price/performance ratio and the most bang for your buck, especially with the high-end systems. Of course, the company has to make a profit in order to keep the production going, and a lot of components have pricing schedules set by the original manufacturers, but the resellers are able to adjust for small differences in cost because of their smaller operations and greater flexibility.

    2) Quality: Probably the biggest strength of Clevo notebooks is their build quality, which is, in my humble opinion, top-notch and is right up there with Apple and Lenovo. Furthermore, they are not as flashy and eye-catching as other mainstream products, which may be a good thing if you are trying to prevent theft and maintain a professional look. Other than subjective cosmetic preferences, you will find that they are built like a tank, with minimal flex. (A note: Do not expect them to have the ruggedness of Panasonic Toughbooks, though. These are consumer notebooks.)

    3) Software: One of my personal favorite qualities about Clevo notebooks is that there is a fortunate lack of bloatware/crapware that often accompanies other vendors’ products. To me, that indicates the presence of a focus on the customer, and not on fulfilling obligations towards other companies.

    4) Upgradeability: This is often the main reason why most people who are interested in this brand end up buying the notebook in the end. Clevos are legendary for their user-accessibility and their upgradeability. You will not find such a wide and open-ended warranty agreement in most other vendors, with prohibitive stickers preventing you from upgrading one component. No, in fact, Clevos are the ultimate brand in longevity because they not only provide support for future products, and even backward-compatibility, but they also sometimes encourage their customers to upgrade their machines somewhere down the line. It is an easy and often educational process for the laptop-savvy.

    historyclevoHistory of Clevo Products

    1987 Started Mobile PC(Laptop) Business

    1990 Commenced notebook PC production
    Launched 386SX notebook in the word

    1991 Opened Regional Service Centers in USA & Germany

    1994 First Pentium notebook PC producer in Taiwan
    ISO 9002 Certification

    1996 Rank 4th Best performance company in Taiwan

    1997 TSE listed
    World's 1st 15.1"notebook

    1998 ISO 9001 Certification
    Main china operation
    Start LCD monitor project

    1999 BTO setup
    Developed LCD products
    IA products introduce

    2000 New LCD PC start business

    2001 ISO 14001 Certification

    2003 Launched Centrino Notebook
    World's 1st 17"WXGA notebook
    Introduced TabletNote

    2004 World's 1st Intel ® Dual-Core notebook

    2005 World's 1st AMD X2 Dual-Core notebook

    2006 World's 1st 19"notebook with SLI technology

    2007 World's 1st Intel® Core 2 Extreme notebook with SLI
    technology.

    2008 World's Word’s 1st Intel® Core 2 Extreme notebook with SLI
    technology

    2009 MOFA technology
    Semi-rugged NB series

    2010 MOFA-2 technology (easy changeable)
    World’s 1st 17” desktop notebook with Dual NV 480M
    Graphic Card



    currentclevoWhat Clevo Products are available now?

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    <body>
    [​IMG]
    Specs
    Review
    Key Features
    • Screen: 11.6" LED (768p resolution)
    • CPU: Intel HM76 Chipset (3rd Generation i-Core Processors)
    • GPU: Optimus-Enabled NVIDIA GTX 650M
    • RAM: Up to 16GB 1600Mhz DDR3
    • HDD Bay(s): 1 SATA III HDD Bay
    • Extras:
      • Multi-Color Backlit Keyboard
      • m-SATA support
      • Kensington Lock
      • Bluetooth
      • 2.0Mp Webcam
      • And more...
    Owner's Lounge

    <body>
    [​IMG]
    Specs
    Review
    Key Features
    • Screen: 15.6" LED (1080p resolution)
    • CPU: Intel HM77 Chipset (3rd Generation i-Core Processors)
    • GPU: Optimus-Enabled NVIDIA GTX 670M (Upgradeable)
    • RAM: Up to 32GB 1600Mhz DDR3
    • HDD Bay(s): 1 SATA III HDD Bay
    • Extras:
      • Multi-Color Backlit Keyboard
      • m-SATA support
      • Kensington Lock
      • Bluetooth
      • 2.0Mp Webcam
      • Optical Drive (Up to Blu-Ray Burner)
      • And more...
    Owner's Lounge

    <body>
    [​IMG]
    Specs
    Review
    Key Features
    • Screen: 17.3" LED (1080p resolution)
    • CPU: Intel HM77 Chipset (3rd Generation i-Core Processors)
    • GPU: Optimus-Enabled NVIDIA GTX 670M (Upgradeable)
    • RAM: Up to 32GB 1600Mhz DDR3
    • HDD Bay(s): 2 SATA III HDD Bay
    • Extras:
      • Multi-Color Backlit Keyboard
      • m-SATA support
      • Kensington Lock
      • Bluetooth
      • 2.0Mp Webcam
      • Optical Drive (Up to Blu-Ray Burner)
      • And more...
    Owner's Lounge
     
    Last edited by a moderator: May 8, 2015
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  2. Mr_Mysterious

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    Resellers

    Perhaps Clevo&#8217;s greatest strength lies in their resellers, renowned for their world-class personalized Customer Service, aggressive pricing schemes and always professional conduct. Once again, they are listed in no particular order.

    Forum-Recommended Resellers: These are resellers that have proven themselves in the NBR forums, providing support and gathering a loyal fan base. They have been participating in NBR for at least 6 months and have a proven track record:


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    <body>
    [​IMG]
    Xotic PC
    Location: Lincoln, Nebraska
    DescriptionWhen you demand high performance, superior build quality, innovative style and one on one personal support turn to XOTIC PC to deliver the definitive solution. At Xotic PC, our goal is to serve our customers; by pampering them with the quality of service they deserve. The owners of Xotic PC have been in the computer business since 1998. Xotic PC has been Sager's Largest Dealer for several years.

    Our Mission Statement. To provide the latest technology related products to consumers and resellers with the highest level of integrity and quality of service in the computer retail, mail order and distribution industry. Cutting edge products and unmatched customer service, which is not only a commitment but the engine that makes Xotic PC the well oiled machine that the founder envisioned.

    Reseller Rating
    6-month: 9.82/10
    Lifetime: 9.80/10
    368 reviews
    Better Business Bureau Rating
    9 resolved complaints
    Price Matching Policy
    Will meet or beat any price on identical configuration.
    Discounts
    Cash, Student, Military, Volume discount (based on model/config). Additional Discounts Available.
    Warranty
    Sager's 1-Year or Extended 3-year, 1 Year Parts and 3 Year Labor warranty on certain models, Lifetime Toll Free 24/7 DOMESTIC Support
    Shipping
    U.S. & Worldwide. XOTIC PC provides 24/7 Technical Support to all customers. For additional information on International support please contact us at sales@xoticpc.com, Live Chat or Telephone at 1-877-289-9684
    Representative on NBR


    <body>
    [​IMG]
    MALIBAL
    Location: Las Vegas, Nevada
    Description
    MALIBAL is the Home of the World's Fastest Laptops! Headquartered in Las Vegas, this groundbreaking company has transformed the world of mobile computing with its high-performance laptop systems and unrivaled 24-hour USA-Based Support.
    [B]Reseller Rating[/B]
    6-month:
    Lifetime:
    Better Business Bureau Rating
    0 complaints
    Price Matching Policy
    We no longer offer a price matching or low price guarantee.
    Discounts
    3% Cash Discount, 2% Military Discount, and Free Shipping.
    Warranty
    Standard 4 Year Warranty & 24/7 Lifetime Support on all notebooks. Local warranty service available in the US, Canada & European Union. FREE Shipping both ways (US & Canada Only)
    Shipping
    UPS Ground, UPS Overnight, UPS 2nd Day Air, UPS 3 Day, UPS Worldwide Express, UPS Worldwide Expedited.
    Representative on NBR


    <body>
    [​IMG]
    LPC Digital
    Location: Las Vegas, Nevada
    Description
    We Don't Just Price Match...We Price Beat the others!&#8221; &#8220;We GUARANTEE the lowest prices on ANY Clevo or Sager Product!&#8221; - LPC-Digital has provided thousands of business and retail consumers&#8217; excellent service and support for Desktop and Notebook Computer systems since 1998! We are committed to continue this service with the fine quality products listed on our site. We strive to provide some of the latest technology at competitive pricing. In our helping our customers we found that quality, performance, reliability, were of great concern, this is why we are providing these products.
    Reseller Rating
    6-month: 10
    Lifetime: 10
    53
    Better Business Bureau Rating
    0 complaints
    Price Matching Policy
    Because we are a service company, not just in sales, we can offer the ultimate in cash and other discounts as well as what we feel is the best deal out there.Our slogan is "We don't just Price Match...We PRICE BEAT any Authorized Sager Dealer!"
    Discounts
    We give what we call our MAX discount to forum members as well as to Students and the Military. Just send us your exact configuration to get your price!
    Warranty
    We offer Lifetime 7 days a week, total US based support and warranty! We offer the minimum of a 3 Year Labor and 1 Year Parts on up to 3 Year Labor and 3 Year Parts. Plus we give our Premium Parts warranty too! This means as long as you own your computer from us you get dealer prices on parts and upgrades saving you even more over time!
    Shipping
    We have a VERY SPECIAL shipping deal to those in the CONUS! Please contact us for this deal! Also, for shipping to other countries, to many other parts of the world, we give discounted shipping!
    Representative on NBR


    <body>

    [​IMG]

    Power Notebooks
    Location: Genoa, Nevada
    Description
    In business Satisfying Customers for over 35 years, Donald and Charlotte Stratton launched PowerNotebooks.com in 1999 to bring the Best in Quality Laptop Computers and the Best in Customer Service to the laptop computer industry. Their staff brings forth a refreshing "Old Fashioned CARING Attitude" to each Customer!
    Reseller Rating
    6-month: 9.81/10
    Lifetime: 9.94/10
    1839 reviews
    Better Business Bureau Rating
    7 Resolved Complaints
    Price Matching Policy
    Yes, but everything including support and warranty has to match.
    Discounts
    3% Cash Discount on all models plus student and military discount on some models. Call 1-877-711-1777 for details.
    Warranty
    1, 2 or 3 Year Sager Warranty plus years 2 & 3 labor paid by PowerNotebooks.com if you get the 1 Year Sager Warranty.
    Shipping
    See Shopping Cart for shipping methods and costs.
    Representative on NBR


    <body>
    [​IMG]
    Reflex Notebook
    Location: Canada
    Description
    Sager, Asus, MSI Reseller.
    [B]Reseller Rating[/B]
    6-month: ?/10
    Lifetime: ?/10
    0 reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    Yes, we Price Match on Final Total.
    Discounts
    Student/Military/Cash Payment discounts are available.
    Warranty
    Sager Warranty Standard + Reflex Hassle-Free Warranty optimized for Canada.
    Shipping
    Any Carrier(Mainly UPS). Free Ground or $50.00 off on Expedited methods for orders over $1500.00
    Representative on NBR


    <body>
    [​IMG]
    Fortnax Notebooks
    Location: Calgary, Canada
    Description
    • Fortnax Extreme Notebooks Inc. is a System Integrator, Solution Provider and Notebook Retailer focusing primarily on Extreme Performance, Extreme Customization and Extreme Support.
    • Our list of business partners includes but is not limited to Sager, AMD, HP, DELL, Lenovo. We offer a wide range of power and gaming systems as well as specialized systems such as mobile servers and workstations, rugged laptops for extreme conditions and more.
    • Our clients range from gamers and enthusiasts to engineers and IT professionals, from end users to large corporations. We offer World-wide customer service and support.
    Reseller Rating
    6-month: 10/10
    Lifetime: 10/10
    1 review
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    Yes.
    Discounts
    Student and Cash Discounts Available.
    Warranty
    Lifetime Labor + Limited Parts.
    Shipping
    Free Shipping (US & Canada), Worldwide Shipping Available.
    Representative on NBR


    <body>
    [​IMG]
    Mythlogic
    Location: Ann Arbor, Michigan
    Description
    We are a true system builder, NOT a reseller. We use our own parts, we do our own industry leading testing, and our own warranty work. We stand by our machines 100% because no one but us has built and loved your machine.
    Reseller Rating
    6-month: 10/10
    Lifetime: 10/10
    17 reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    We don't match the price of the resellers, as we are not resellers.
    Discounts
    Contact Us.
    Warranty
    All PC's come with a 4 year labor and 1 year parts warranty, parts warranty also includes 2-way shipping. Additional parts warranties are available.
    Shipping
    UPS For US + CAN, USPS for APO, Also service internationally.
    Representative on NBR


    New guys: These resellers have just arrived on the scene and are making a name for themselves. Whether they are good or bad remains to be seen.

    <body>
    [​IMG]
    ILLEGEAR
    Location: Malaysia
    Description
    The faith we have in our machines is our commitment to you in the enduring value of every computer we sell. In ILLEGEAR, customer satisfaction means a lot to us. Our dedication to after-sales service has developed into customer's total peace of mind. Nobody knows your machine better than us. And we use only genuine and quality parts for your orders and repairs. You can&#8217;t find a better team to keep your machine in top condition!
    [B]Reseller Rating[/B]
    6-month: ?/10
    Lifetime: ?/10
    ? reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    We do not match the prices of resellers and distributors from other countries.
    Discounts
    No fixed discount policy.
    Warranty
    Up to 3 Year Limited Parts and Labor Warranty, Singapore On-Site Service & Pickup and Malaysia Pickup Service.
    Shipping
    We are shipping worldwide via DHL Express.
    Representative on NBR


    <body>
    [​IMG]
    Affordable Laptops
    Location: Australia
    Description
    In business since 2004 selling major brands as well as Metabox laptops notebooks by Clevo
    [B]Reseller Rating[/B]
    6-month: ?/10
    Lifetime: ?/10
    ? reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    Depending on model will need quotation.
    Discounts
    Quantity discounts only.
    Warranty Manufacturers warranty. Metabox warranty is onsite pick up and return with extended warranty

    • 1. RTB.
    • 2. 2nd year Onsite pick up and return.
    • 3. 2nd and 3rd year Onsite pick up and return.
    Shipping
    Australia wide
    Representative on NBR


    <body>
    [​IMG]
    Logical Blue One
    Location: Australia
    Description
    HORIZE brand of Clevo Notebooks. A true system builder, stands by our own product, performs all warranty work, has high levels of testing and stability assurance. Also resells customised ASUS and MSI.
    [B]Reseller Rating[/B]
    6-month: ?/10
    Lifetime: ?/10
    ? reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    Will match any FINAL price (inclusive of surcharges)
    Discounts
    Offers Military discounts, Reseller/Corporate/Government pricing.
    Warranty
    Typically 3 Years Full Parts and Labour. However some discounted models are 1 Year Full Parts + Labour. Warranty repairs are done by the same technician that built your laptop as they know your machine best.
    Shipping
    Flat rate of $49.95 in Australia. $129.95 Internationally. Free shipping on orders over $3000.
    Representative on NBR


    <body>
    [​IMG]
    Schenker Notebooks
    Location: Germany - Europe
    Description
    Highly customizable Notebooks &#8211; XMG, XIRIOS, XESIA. We support eSports and are one of the largest gaming brands in Europe.
    Reseller Rating
    6-month:
    Lifetime:
    Better Business Bureau Rating
    0 complaints
    Price Matching Policy
    No Price Matching Policy.
    Discounts
    Quantity and Educational Discounts.
    Warranty
    2 year standard warranty, 3 and 4 years extended warranty. Free RMA shipping in most european countries. Single part replacement. Dedicated technical support via telephone and e-mail.
    Shipping
    Standard shipping inside the European Union, free shipping in Germany.
    Representative on NBR


    <body>
    [​IMG]
    Aftershock PC
    Location: Singapore
    Description
    We are a team of hardware junkies, avid gamers and IT professionals with the sole goal of providing custom gaming notebooks with the highest performance. As a system builder, we aim to be there from assembling to testing your own machine, and we want to be there by your side to ensure that you get the system you love. Based in Singapore.
    [B]Reseller Rating[/B]
    6-month: ?/10
    Lifetime: ?/10
    ? reviews
    Better Business Bureau Rating
    ? complaints
    Price Matching Policy
    None at the moment.
    Discounts
    Quantity discount policy - to be judged on case-by-case basis.
    Warranty
    All systems come with 3 years labour warranty and 1 year parts warranty, upgradable on purchase.
    Shipping
    Pick up, Shipping to Singapore. Upcoming shipping to South-East Asia region.
    Representative on NBR


    <body>
    [​IMG]
    ProStar
    Location: City of Industry, California
    Description
    For the past 20 years, ProStar has been committed to provide the latest mobile technology and superior service at an affordable price. Since our establishment in 1992, ProStar has been meeting and exceeding consumer and reseller expectations. We specialize in world best gaming laptops and focus on the development of innovative technologies, configurations and features. Our graphics laptops rival and often surpass its desktop PC counterpart in speed, flexibility and versatility.
    Reseller Rating
    6-month: 9.90/10
    Lifetime: 8.72/10
    49 reviews
    Better Business Bureau Rating
    5 resolved complaints
    Price Matching Policy
    We will price match on all Prostar/Clevo models (Asus and MSI laptops are not included).
    Discounts
    We have 3% cash discount.
    Warranty
    We have 1 year part and 3 year labor warranty standard. Customer can purchase 2nd or 3rd year extended warranty.
    Shipping
    We have Free UPS Ground shipping in Contiguous US.
    Representative on NBR


    For a list of resellers in the European Union, see: http://forum.notebookreview.com/sager-clevo/652403-clevo-resellers-european-union-v1.html

    For a more extensive list of resellers, you may visit Gophn's guide here (Note: I am not responsible for any of the content found on his guide).
     
    Last edited by a moderator: May 7, 2015
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  3. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    Common Sense Information:

    You&#8217;d be surprised how little of common sense some people have. That is why I feel compelled to add this information from The Clevo Guide v2.0, authored by Gophn, who receives my heartiest and most appreciated thanks for providing the very efficient and organized framework for The Clevo Guide v3.0 as well as some of the information below:

    Temperatures Information:

    So, a lot of people lately have been worrying about temperatures. Here is my take on it:

    Idle: For most of the computers out there, including Sagers, a good idle temperature would be, in my opinion, under 45C. It's not bad if it's above it, and it most likely won't affect your components, but if you have anything higher than 45C on idle, perhaps one of your components are overheating. In my definition, idle means your computer is on for at least 5 minutes after startup, and you are literally doing nothing.

    Normal usage: Now, this varies from person to person what "normal" constitutes. For one person, it might be chatting/im, which barely requires even an atom processor to utilize. For another, it could be heavy multitasking, with 20 tabs open in a browser, playing a game, chatting, running VMs; you know what I mean. Depending on what you do, you have to decide whether a temperature is too high, if it's too high for your preferences. For the multitasker, keeping temperatures under 65-70C is a good sign.

    Heavy Gaming: This is where most people trip up. Because of the variety of products (components) out there, all with different architecture, cooling efficiencies, heat envelop, power requirements, etc....it's nearly impossible to pinpoint an exact "dangerous" temperature that would damage your laptop, either now or in the long run. That being said, a few (more knowledgeable than I) people have said this: Any temperature for any component above 95C is dangerous. That includes CPU, GPU, RAM, or whatever you can think of. 95C is the upper limit, and if you ever hit above that, you are risking your laptop. I do not condone overclocking precisely because of this reason. But some people like to play with fire (almost literally) with their brand new $3000 investment.

    Do not forget that Sagers have a built in backup (or at least the 51xx and 81xx do): Press fn + 1, and you can activate "turbo fan". It's a big help when your temperatures are getting too high.

    Battery Info:

    Thanks to Malibal for this:

    Review Index:

    Thanks to Vedya for taking the time and providing this extremely useful post:

    Sager and Clevo Review Index

    Cleaning:

    I hope this has helped everyone!

    Cheers,
    Mr. Mysterious
     
    Last edited by a moderator: May 6, 2015
  4. aduy

    aduy Keeping it cool since 93'

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    darn you got me exicted
     
  5. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    Lmao! I'm struggling with HTML here! I've never used it before >_<

    Mr. Mysterious
     
  6. MALIBAL

    MALIBAL Company Representative

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    I'll help out, check your PMs. :)
     
  7. ElBlufer

    ElBlufer Notebook/NBR Addict

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    I'm willing to help as well, feel free to send me stuff. PM me for my email address.
     
  8. MALIBAL

    MALIBAL Company Representative

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    I sent him a PM, I think I got it working. :)
     
  9. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    OMG

    I feel like screaming. Seriously.

    7+ hours wasted because of ONE really stupid "mistake". Apparently, I had spaces in between all of the commands because I was able to read it properly then...it turns out that all that "extra space" messed up the formatting!

    Once I removed the spaces, everything looked fine! I didn't even need the CSS!

    Stupid, stupid, stupid...

    Mr. Mysterious
     
  10. ILLEGEAR

    ILLEGEAR Company Representative

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    I know what you feel, I was struggling for these codes before.:D
     
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