CLEVO Drivers Update Utility by OBSIDIAN-PC

Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    The weird part is that we use it ourselves.
    The poor choice of name for the service might make you think it’s a CLEVO thing but it’s not.
    That service is basically the fan control engine, I made it myself.
    I’ll try to reproduce it. Are you using Fan Control? Or you have the service for other apps like Keyboard Led?
     
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  2. philstopford

    philstopford Notebook Consultant

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    I'm using FanControl, yes. I wasn't sure which tools needed it, but noticed that FanControl would often start indicated that the service had stopped responding and wanted to restart it. I also noticed a complaint elsewhere about the service leaking memory, although I cannot find that now. At some point, uncontrolled, it was using just about 1 GB RAM. It seems to leak 4-6 KB or more a time. It's not a consistent trend and yet as I look at it, it's gone from 7 MB to 12 MB and continues to climb. Running the 20H2 Windows 10 release, in case that matters.

    Until recently, I was using Keyboard LED, but was looking at rzrwolf's to see which I liked best, so that is not currently running.

    I was trying to see whether the variable leak rate was tied to any kind of system load (e.g. spinning up / down fans, but haven't seen that happen yet). I hadn't considered that other software was using it (e.g. Keyboard LED), so could re-enable that to see if it helps explain the leak rate and accumulation I was seeing. I was mentally thinking this was Clevo related.

    EDIT : Keyboard LED seems to have made the leak more rapid. I'm up over 15 MB used right now.
     
    Last edited: Jan 22, 2021
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  3. Dmitry Zyabko

    Dmitry Zyabko Notebook Guru

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    @John@OBSIDIAN-PC i sent an email twice to support, and a guy named tiago moura aske me for my uuid and order number and email.
    after i sent him all the details, he never got back to me.
    the first time we spoke was 2 months ago, and the second time was a week ago.
    and still no answer.
    p.s. when i try to activate i get a pop up message sayin "Not a valid license, please insert correct license number or contact support".
     
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  4. NierALaptop

    NierALaptop Notebook Enthusiast

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    I was looking for a keyboard led program to turn off my keyboard because my model PA71ES is not supported by the keyboard app provided by obsidian. I found this one: https://github.com/matheusmoreira/ite-829x. The program didn't work but it did connect to the keyboard it seems that it connect using usb. I tired making a similar app in python to see if I could make it work, but got the same result I can connect to the keyboard but can't send commands. Does any one know why? I suspect it is because windows doesn't allow it unless you use their own API.
     
  5. joluke

    joluke Notebook Deity

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    Create your own thread to discuss that. Doesn't belong in this topic at all
     
  6. NierALaptop

    NierALaptop Notebook Enthusiast

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    I probably should have posted in new thread, but I saw some people create their own drivers and post them in this thread so I wanted to see what they think. I just want to know it the reason it doesn't work is because I have to use Windows HID api, so I don't waste my time on it.
     
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  7. rzrwolf

    rzrwolf Notebook Geek

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    Strange thing, but i also started getting high memory consumption of CLEVOSERVICE.exe - around 580mb and icnreasing. Dont remember when it started, i think after windows update to h2.. Uptime around 1 day and 17 hrs.
     

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  8. philstopford

    philstopford Notebook Consultant

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    @John@OBSIDIAN-PC : did you get a chance to investigate this memory accumulation/leak issue with clevoservice?
     
  9. Michael Vineyard

    Michael Vineyard Newbie

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    I've been using fan control for almost a year now and lately I will get a message that a critical service has stopped responding and i need to give administrator access to fix it. I say yes then my laptop locks up and the keyboard stops working. any ideas how to fix this?
     
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  10. djsubtronic

    djsubtronic Notebook Evangelist

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    I had this too. Sometimes I have to manually click "Fix Dependencies" in the fan control app, and a couple of times I did this it caused an immediate BSOD.
     
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