CLEVO Drivers Update Utility by OBSIDIAN-PC

Discussion in 'Sager and Clevo' started by Phoenix, Feb 13, 2017.

  1. 5P4MB0T

    5P4MB0T Notebook Guru

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    Hi John,
    is there a way to fix this (minor) bug in some of the next updates?

    The latest Intel chipset driver update includes version 11.7.0.1041 of the Intel ME.

    However, Obsidian Tool fails to read the correct value and shows this instead:

    [​IMG]

    The same already happened some months ago, again after updating the chipset drivers, so it isn't linked to a particular build.
     
  2. y2k2r2d2

    y2k2r2d2 Newbie

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    It is not Free? I have Eluktronics one.
     
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That is weird, we use the app dailly on all our units and production line, that does not happen in any unit.
    The only time when we see that is after using the MESET.exe (to unluck the ME for BIOS update).
    I would load BIOS setup defaults if i was you, or do a FN+D+Power ON to reset NVRAM.
    Then update the ME again and reboot.
     
  4. 5P4MB0T

    5P4MB0T Notebook Guru

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    I'll give it a try, although I'm 99.9% sure that I didn't run any variant of MESet since installing the latest BIOS some months ago and I definitely did reset the NVRAM afterwards.
     
  5. 5P4MB0T

    5P4MB0T Notebook Guru

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    Doesn't make a difference.

    The only way to make Obisidian Tool display the correct version is installing the Intel ME standalone package. Which I won't do since it is older (.1041 vs. .1040).

    Not a real issue since it is only cosmetic, but still a bit weird.
     
  6. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Humm ok, let check this out for you.
    I´ll report back soon.
     
  7. Menace2021

    Menace2021 Notebook Enthusiast

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    Having the same problem. This only happened after I installed the latest Intel chipset.
     
    5P4MB0T likes this.
  8. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    I´m still on it, it´s weird because none of my units is doing the same.
    If you use powershell to report the running drivers Intel Management Engine should always be reported, if running at least, that´s where the app gets the version number.
    So it does not make any sense that it is not working.

    Also for the next update i added a SynTP.sys BSOD fix in the app, which led me to my next conclusion, the famous SynTP.sys BSOD is not caused only by the Hotkey keyboard and mouse filters, it seems that too much undervolt can cause the SynTP.sys to crash too.

    PS. The SynTP.sys is something i been trying to solve with CLEVO support, so if anyone having this problem can share a memory dump this would help us both get to the root of it.
     
  9. 5P4MB0T

    5P4MB0T Notebook Guru

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    What is the exact command to use in Powershell?
     
  10. gunemalli

    gunemalli Notebook Guru

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    The SynTP happened to me last week Monday or Tuesday after an underclock. If you can let me know where to check for dumps I can send it to you.

    Sent from my SM-G930F using Tapatalk
     
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