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Class Action Lawsuit against Lenovo

Discussion in 'Lenovo' started by sandykolu, Feb 2, 2011.

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  1. sandykolu

    sandykolu Newbie

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    Lenovo Y510 has serious design flaws which causes the hinges to break within a year or two of normal usage. Along with this, in some cases the base plate where the hinges attach might break which is an additional expense. The total expense could be anywhere between $80 - $250 which is almost half the price of the laptop. I was surprised to see a ton of complaints on the lenovo support but no action has been taken about it. This is totally unacceptable from a company like Lenovo. I am curious to see if I can get a group together with similar issues and do whatever it takes to file a class action lawsuit against lenovo for this.
     
  2. AboutThreeFitty

    AboutThreeFitty ~350

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    I feel your pain. It can be extremely frustrating when a company ignores or down plays a problem with their products.(x100e heat problems......) Ideapads are so-so in build quality and isn't exactly surprising that this happens. My advice is to learn from this situation. Try to estimate how long you want to keep laptop and get the appropriate warranty type and length that fits your needs. This will help to guard against problems exactly like this.

    You may have better luck posting on the Lenovo Forum as this forum is sparse of older Ideapads. But by all means good luck and hopefully Lenovo can work something out for you. Have you talked from anyone at Lenovo about the issue?
     
  3. gmoneyphatstyle

    gmoneyphatstyle Notebook Deity

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    - Did your hinges break?
    - If yes, what did Lenovo say?

    Tell us your story man. Pics would help too.
     
  4. Thaenatos

    Thaenatos Zero Cool

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    Class action lawsuits do 2 things:

    Make lawyer firms richer.

    Give a small fraction of those effected an even tinier fraction of compensation.
     
  5. AboutThreeFitty

    AboutThreeFitty ~350

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    I just don't see why $80- $250 is worth suing someone. It's an Ideapad... Get a good warranty and cut your losses.
     
  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow Super Moderator

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    We had to service the Y510 when they were having the issue by shipping it out to Lenovo but now the claims for the hinge repair are over. Dunno if Lenovo extended that to OOW units.
     
  7. Colonel O'Neill

    Colonel O'Neill Notebook Deity

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    I know of three immediate friends who bought/were gifted new ASUS laptops independently, all of which suffered catastrophic hinge failure within a year. Ironically, two other friends who bought refurb ASUS laptops had no issues.

    So basically, I think this thread is:

    [​IMG]
     
  8. Kaso

    Kaso Notebook Virtuoso

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    ^ This. And April's Fool (re: the "law suit" announcement, just before Sphinx's post, that got deleted -- not soon enough :)).
     
  9. BrianBloom

    BrianBloom Newbie

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    I have a Y510 and while the hinges haven't broken just yet, it has developed a large wobbly bit of "play" in it (like an inch or two of wobble). Not a killer, but annoying.
     

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