Discussion in 'Panasonic' started by SugarD-x, Jul 21, 2016.
You, sir, are a god. Thank you so much!!! I was searching forever trying to find the answer to this!
My setup with the MC7700 works great with T-Mobile and Windows 10. Its pretty nice. T-Mobile's coverage leaves a lot to be desired in rural northern USA, but it works great in the big cities like Washington DC and Minneapolis.
about the best overall coverage is "verizon" ... especially in rural minnesnowta .
i took a trip from detroit lakes mn. to kalispell mt. on the train ...
i had coverage (verizon) on my '30 almost the whole of the distance , while my fellow passengers were having plenty of trouble with those "tether devices" .
Hate to bump this again, but for the life of me I am losing it here. I've gotten everything so far working to the point where Windows 10 recognizes the MC7354, all drivers are working, I've flashed it with the latest Generic firmware, (which applies to T-Mobile), and I have a T-Mobile data sim card installed. Windows 10 recognizes the SIM card, and upon enabling the cellular connection, I get a web browser window coming up, asking me to go through the whole activation process with T-Mobile. I get all of the way through it until the very end, and then it errors saying "We apologize for the inconvenience, but for some reason we are unable to activate or update your account at this time. Please call T-Mobile Customer Care for assistance". (I've been trying to activate this for almost a year now).
From what I'm reading elsewhere online, others have had success with the MC7354 in other devices, and T-Mobile directly supports it. In fact, Sierra Wireless, (the manufacturer of the MC7354), actually recommends the MC7354 on its T-Mobile partner page. I'm completely at a loss here on what to do. I really don't want to call in to deal with some bumbling customer care person for several hours, arguing about how my Toughbook is a "tablet" so they'll let me activate it. The only thing I can think of is that something with my setup is flagging it and preventing it from being activated online. Anyone have any ideas?
Edit: It is probably also worth noting that the LTE connection is at max level, and Windows 10 sees all of the SIM card's information. The only thing that doesn't appear in the information list is an internal phone number, (which has obviously yet to have been assigned to the device by T-Mobile since it isn't activated yet).
can you do as i did ...
walk into a t-mobile store , shove the device in the guru's face and say "fix it ... i have been trying for a year ..." .
From my personal experiences with mobile phone and computer store "gurus", I've learned that they are usually a bunch of script-following idiots that have no clue what they are doing a majority of the time.
Taking the device in is also not possible at the present moment due to another ongoing issue I'm in the midst of resolving with my CF-30.
Where'd you get this MC7354?
Have you made sure there aren't multiple programs trying to control the card? I have a Verizon card that was trying to be controlled by both the VZAccess Manager software AND Win10... I had to uncheck the box that said to allow Win10 to control the card.
Just a thought.
It was an eBay purchase. (I was very careful to make sure it was legitimate before buying).
I've only been allowing Windows 10 to control it. As far as I'm aware, there is nothing else on my system that is trying to take over the card. It connects just fine to T-Mobile's network to do the activation process, and anything on the t-mobile.com domain loads perfectly, (as they intended). Windows 10 *should* be the only one trying to use it. I don't have any third-party software running.
Maybe Azrial from Hotlanta will chime in a share how he got his activated...
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