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CF-29/XP/Driver Problems

Discussion in 'Panasonic' started by ninjatoolkit, Aug 6, 2008.

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  1. ninjatoolkit

    ninjatoolkit Notebook Enthusiast

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    Hi All,
    I've recently done a 'fresh' install of XP on my trusty CF-29CTKGZDE, then installed all the service pack/updates that Windoze Update could throw at me.

    This seems to have stopped both the audio and video drivers from working.

    I've tried downloading the 'latest' drivers from here:https://eww.pavc.panasonic.co.jp/pc/itn/drivers/d_menu_en.html#CF-29
    but to no avail (also I notice that they are labelled up as 'XP SP 1')

    Anyone had similar problems/know of a solution/location of compatible drivers??

    A pint of beer to the person who can help- its driving me barmy!!
    Cheers
    nick
     
  2. Rob

    Rob Toughbook Aficionado

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    AHHHHHHHHHH, THAT DREADED PROBLEM!!!! Unless Rick or Ron, or anyone else here can shed any more info, you may be doing another wipe/reload... I did that once on my CF-29 (back in the day of coarse) and I did exactly what you did, and no madder what I did I couldn't get the damn windows drivers out that windoze update put on and ended up just wiping and reloading... after the 2nd time I used the Panasonic drivers and all was well... then when I did the windoze updates, i just made sure I DIDN'T CHECK the option for those 2 drivers!

    Wish I had a better explanation, but that's just my 2 cents.

    Good luck!!
     
  3. ninjatoolkit

    ninjatoolkit Notebook Enthusiast

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    Hi Rob,
    Thanks for the quick reply (though it definitely sounds like bad news to me....)
    I'm really loath to reinstall again, so might keep that option back until a few more folk have told me that I'm doomed (or better yet come up with a Magic Solution!).
    Thanks again for your help,
    n
     
  4. Zippy-Man

    Zippy-Man Notebook Evangelist

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    I have not had this problem but could you run in safe mode and delete the XP drivers from there respective folders then reboot and try to install the pana drivers?

    Maybe get in the safe mode goto device manager and try to manually update the drivers from there?

    When you try to load windows normally does the screen just go blank?


    -James
     
  5. Rob

    Rob Toughbook Aficionado

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    Ninjad00d...... you could try what James is saying in regards to going into safe mode and uninstalling the drivers from device manager and then installing the panasonic ones.... hopefully that would work
     
  6. ninjatoolkit

    ninjatoolkit Notebook Enthusiast

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    James/Rob,
    Thank you for your suggestions.

    I've tried deleting the device and then reinstalling it both in 'normal' and 'safe' mode.

    The sequence of events on a reinstall of the driver is that the driver (details below) seemingly installs fine, but the device still has the dreaded yellow '!' next to it in device manager.
    On restart the 'Found New Hardware Wizard' pops up and has a go at finding the drivers. Warning notice about 'Driver has not passed Windows compatibility...blah...blah'...pops up.
    I ignore this, as you do.
    There is a brief pause....then a B.S.O.D. and restart, 'Found New Hardware' pops up again, and around the loop we go until I tell the 'Wizard' to cancel, at which point the usual 'New Hardware May not work Properly' message is displayed.

    I'm using the driver 'sound_29_1_d030461' which seems to be the latest available ftom the Panasonic site for this lap-top (unless anyone knows otherwise....). As I've said the worrying thing is that this is labelled on the Toughbook site as 'for XP/SP1'.

    Apart from that (and the Touchscreen which I never use anyway) everything else is working fine.
    Cheers
    n
     
  7. Rob

    Rob Toughbook Aficionado

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    Did I hear that correctly!?!?!:eek2: :elvis: shame on you lol!!!
     
  8. canuckcam

    canuckcam Notebook Evangelist

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    The touchscreen is a manual install.. the driver comes as a .INF and .SYS file, not an executable install. Simply right-click the unknown device in Device Manager, update driver.. and manually select the Touchscreen driver directory.

    (I know this because I got stumped on the touchscreen too, I don't have the restore discs!). The Windows Update files works for the sound chip on the CF-29 mk4.
     
  9. canuckcam

    canuckcam Notebook Evangelist

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    Maybe only I'm this odd.. but... after using the CF-29 touchscreen, whenever I use another Windows'd lappy, I start poking the screen until I realize it's not my Toughbook! Much to the ire of the other owner as now I have fingerprints on their screen!!!
     
  10. Rob

    Rob Toughbook Aficionado

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    Once again! shame on you for getting another persons craptop mixed up with a toughbook! shame on u LOL! :D :D
     
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