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CF-19 Gobi-2000 card isn't recognized.

Discussion in 'Panasonic' started by Mr.Tough, Dec 5, 2011.

  1. Mr.Tough

    Mr.Tough Notebook Enthusiast

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    Hello,

    I just got my Gobi2000 card today, but the computer doesn't seam to recognize that I have inserted the card.

    My computer model: CF-19CDBAXVE
    I am using Windows 7 at the moment.
    I have installed "Sierra_Wireless_Gobi2000_v1.1.180" and "MotionCMSetup_V26014"

    Also I noticed that I only had one coax cable free at the back, in the pictures that I have seen everyone seem to have two. You can see some pictures of it below.

    The first picture is of the bottomside of the card, and the second is of the top side and the cable that I now have connected to "main". (no cable to aux)

    [​IMG]
    [​IMG]

    Thanks,
     
  2. Rob™

    Rob™ Toughbook Aficionado

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    Dude... you don't have the GOBI card in there... it's not even in the slot...

    In that second pic it should be in that slot there...

    There SHOULD be 2 antennas... not sure on that one...
     
  3. db04p71

    db04p71 Notebook Deity

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    Gobi is not supported by Panasonic on the CF-19 Mk1. There is a trick to make it work. Maybe the trickster will chime in.
     
  4. toughasnails

    toughasnails Toughbook Moderator Moderator

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    When you went to Windows 7 did you upgrade to the newer BIOS ?
     
  5. Skytop

    Skytop Notebook Enthusiast

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    What Rob said- One way to tell which wires are for wwan or blue tooth. Open the side plastic covers for the LCD where the antenna boards located and see which wires soldered to which boards(the imprints are on the boards; example wwan, wlan, blue tooth, etc...) I did not see the brown wire for the aux antenna. The first picture looks like a blue tooth antenna. On the second picture, there is a slot for the mini PCI-E card. You can use this slot for wwan, 4G wimax; if you have 4G service in your city like Clear (Gobi is for wwan, can be ATT, Verizon, Sprint etc... for 4G you can get a wimax card like the full height intel 512 on ebay for about $15). I have cf-19 mk2 winxp with Gobi 1000 configured to all( when you install the Gobi driver; it called CSA or something like that, it will give you the option to install just one specific carrier or install all and upload the connection manager for different carriers as needed). Hope this will help you.
     
  6. tango_tough

    tango_tough Notebook Guru

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    May be he is using a non white listed gobi card, not for panasonic, so he had to use the motion computer's driver,I guess the card is from China.
     
  7. Mr.Tough

    Mr.Tough Notebook Enthusiast

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    Seems like I have to clarify a few things :)

    I am aware that I do not have the Gobi card inserted on that picture, I though it would be best since I seem to be missing a cable.

    Here is a picture of it inserted :p
    [​IMG]

    I connected the cable that was there to the main-port on the Gobi-card.

    Okay, thanks, I hadn't heard this before.

    I have no memory of updating it, but since I have Windows 7 shouldn't it already be up to date. I though that updated bios was needed to install Windows Vista/Windows 7. Could this be the reason to why the computer doesn't seem to see the card?


    It is not really the wwan function that I was after, it is the GPS function. (the wwan function is just a bonus). My guess is that the blue cable is for the bluetooth, since I haven't touched it and it works, I also have a black and gray cable to the wifi-card. But the brown wire for the aux antenna is as you say gone.

    But, the computer should recognize the card even though the cable is missing, right?

    Yes, the card is from China, the drivers that I have installed was supplied from the seller. (In the text it clearly states that the card works fine with Panasonic computers.) The price wasn't the best but I though it would be worth it to have no problems with the installation :p

    Sierra Gobi2000 HSPA/EV-DO+GPS for PANASONIC TOUGHBOOK CF-19/30/31 | eBay
     
  8. db04p71

    db04p71 Notebook Deity

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  9. Rob™

    Rob™ Toughbook Aficionado

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  10. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Go here Panasonic Toughbook Computer Support Downloads and search all drivers
    and then operating system click "Vista upgrade". It will list all the drivers you need .
    After you upgrade the BIOS you will be able to install the misc driver which is
    needed to install about 5 other drivers. There is a thread on this some where,
     
  11. Rob™

    Rob™ Toughbook Aficionado

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    This thread is VERY hard to read... can the OP please resize the images to 800x600 or smaller?

    Tahnks
     
  12. Pinecone

    Pinecone Notebook Consultant

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    The CF-19mk1 only had one antenna, not two. At the time, that's all that were needed. 2 antennae were introduced from the CF-19mk2 onwards.
     
  13. Rob™

    Rob™ Toughbook Aficionado

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    This is NOT TRUE! I have put LOTS of MC5725's into MK1 CF-19's and they ALL had 2 antennas... I have NEVER seen one with only 1 antenna... That's odd.

    Even my wife has a CF-19CHBAXVM - MK1/touch and it has TWO antennas... I've put an 860D 7.2M HSPA card in there too for ATT...

    Thanks
     
  14. ohlip

    ohlip Toughbook Modder

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    I just want to make a correction with your comment. All CF-18 or CF-19 has two antena for wi-fi and two antena for WWAN.

    On the photo show that the black one that he connected to the card came from the passthru connector(jumper wire, Black). At the time you purchased this machine without the option of WWAN, the other antena is hidden and cover its end by a shinkable tube or sometime by a kapton tape beneath or under the ribbon cable of the audio board or tape on the body of the machine.

    Try to unscrew the audioboard and then flip it over and you will see the other WWAN antena. You will need to be directly connected this antena into the modem card( to auxilliary to be exact).

    ohlip

    Rob! you beat me on this.
     
  15. db04p71

    db04p71 Notebook Deity

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    I wonder if that was only on the European CF-19 with the EU740 card which only had one antenna connection.
     
  16. db04p71

    db04p71 Notebook Deity

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    I don't doubt you but, why wouldn't the antenna cables be connected to their dummy connections on the WWAN board? That's the way my WWAN ready CF-19 Mk2 came.
     
  17. ohlip

    ohlip Toughbook Modder

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    Maybe its missing, Lol. or maybe someone already messed around with this unit. Anyway, by any chance of having one antena. Its not really a big deal. It will still works. If he can open up the two side plastic covering and look on the antena If it really there or not. I also handed a unit CF-18 with only one cable that goes to the machine but the antena is there only the cable is missing.

    ohlip
     
  18. Rob™

    Rob™ Toughbook Aficionado

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    *Rob has a cable for sale...* Not sayin... just sayin...
     
  19. Pinecone

    Pinecone Notebook Consultant

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    Well then, it's a difference between North America and Europe.

    The OP said he has a UK unit. European CF-19mk1 devices came with a Novatel EU740 module for WWAN, and was only equipped with one antenna (and the module only used one antenna).

    Definitely.
     
  20. Mr.Tough

    Mr.Tough Notebook Enthusiast

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    Okay, this discussion about the antennas seem interesting, I will try to look further into it and see if I can find the cable, but first I want to get the card working.

    I have updated my bios now, earlier I had V1.00L13 and EC V1.00L11. And I have got bios V1.01L16 and EC V1.10L11. But I can still not see the card at all. (All my drivers is working and I have had the misc driver installed since before.) Any ideas?
     
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