1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

Can't update graphics driver for GTX 765m on new Alienware 14

Discussion in 'Alienware 14 and M14x' started by AdamG8GXP, Jul 22, 2013.

  1. AdamG8GXP

    AdamG8GXP Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hello,

    When I try to install new 320.49 nVidia driver's for GeForce GTX 765m the installer says "graphics driver could not find compatible graphics hardware" and quits on my new Alienware 14.

    How can I update the graphic card drivers?
     
  2. jacker60

    jacker60 Notebook Consultant

    Reputations:
    0
    Messages:
    105
    Likes Received:
    1
    Trophy Points:
    31
    Try the latest beta driver

    Sent via Tapatalk 2 via Sony Xperia S
     
  3. redandblack1287

    redandblack1287 Notebook Consultant

    Reputations:
    5
    Messages:
    151
    Likes Received:
    5
    Trophy Points:
    31
    Yeah you don't want to use those drivers for any reason, either download the 326 beta drivers or leave the stock drivers. Both are infinitely better than the ones you are trying to install
     
  4. Mysfit

    Mysfit Notebook Enthusiast

    Reputations:
    1
    Messages:
    41
    Likes Received:
    2
    Trophy Points:
    16
  5. Nivaku

    Nivaku Notebook Evangelist

    Reputations:
    128
    Messages:
    678
    Likes Received:
    2
    Trophy Points:
    31
    What's the stock driver version that dell gives you?
     
  6. redandblack1287

    redandblack1287 Notebook Consultant

    Reputations:
    5
    Messages:
    151
    Likes Received:
    5
    Trophy Points:
    31
    Pretty sure it is version 310.XX
     
  7. AdamG8GXP

    AdamG8GXP Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    It is 311.48
     
  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,575
    Messages:
    5,966
    Likes Received:
    741
    Trophy Points:
    281
    +1 on this. I would suggest keeping the DELL ones by now.
     
  9. AdamG8GXP

    AdamG8GXP Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I understand that this version sucks.

    Why can't I install newer nVidia drivers? I won't be able to update video drivers again when a better one than what I am trying to install is released.
     
  10. T2050

    T2050 Notebook Deity

    Reputations:
    262
    Messages:
    1,155
    Likes Received:
    18
    Trophy Points:
    56
    I can update the drivers on my crappy Envy 15 with 750M with any mobile Nvidia driver set, brand new beta and new official drivers.

    I am worried about this too. I am just about to buy the Alienware 14. Is this true about the drivers, even now, I mean you must be able to keep a gaming machine laptop on the latest drivers?
    The 765M is the same kelper tech, why is it that you can't update the drivers, or will this be fixed in the next few releases, or never with the Alienware for its life time?
     
  11. slickie88

    slickie88 Master of Puppets

    Reputations:
    973
    Messages:
    2,566
    Likes Received:
    6
    Trophy Points:
    56
    I'm running the latest beta driver - 326.41. No problem installing them. I believe the problem people were having earlier was because this is a brand new system that wasn't supported in the INF.
     
  12. T2050

    T2050 Notebook Deity

    Reputations:
    262
    Messages:
    1,155
    Likes Received:
    18
    Trophy Points:
    56
    Awesome, this is what I am looking for, guess that means the non beta drivers will work from now on?
    Weird though, does dell have some kind of custom inf for its 765M or are they all the same?
     
  13. tangerines

    tangerines Notebook Geek

    Reputations:
    28
    Messages:
    83
    Likes Received:
    1
    Trophy Points:
    16
    I think he meant that Nvidia didn't include the 765m in the inf, other laptops (like the Razer Blade) were having the same issue.
     
  14. AdamG8GXP

    AdamG8GXP Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    That's odd. Release notes said that GTX 765m was supported.
    Hopefully this is straightened out.
     
Similar Threads: Can't update
Forum Title Date
Alienware 14 and M14x Nvidia driver updater can't detect graphics card to update it! May 3, 2011
Alienware 14 and M14x Price Difference / Can't customize?? Sep 7, 2013
Alienware 14 and M14x Connected to Wifi but can't browse Jul 28, 2013
Alienware 14 and M14x URGENT can't decide Alienware 14 2013 GPU vs IPS Display Jul 27, 2013
Alienware 14 and M14x Can't wipe/format hard drive. Jun 17, 2013

Share This Page