Can't get Corsair Force MP400 SSD to work in GS65 Stealth Thin -laptop. Combability issue?

Discussion in 'MSI' started by kko, Oct 9, 2021.

  1. kko

    kko Notebook Enthusiast

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    Hi,

    Has anyone gotten Corsair Force MP400 (NVMe M.2) to work in MSI laptops?

    I have been unable to get my 4TB Corsair Force MP400 to work in my GS65 Stealth Thin (8RF-015NE) -laptop, which was bought in 2018.

    I have Windows 10 installed on the laptop's original 512GB Samsung PM981 SSD (NVMe M.2, MZVLB512). The laptop goes into a bootloop, when restarting the laptop with Corsair Force MP400 SSD installed. Curiously, the laptop doesn't even boot from an USB stick, when the Corsair SSD was installed.

    I believe that the Corsair SSD itself is ok, because it works fine when I plug it in my Akasa external M2 case and connect that to my laptop via USB.

    My laptop should work with the Corsair SSD, at least according to the laptop's specs (PCIe gen 3).

    I'm wondering if this issue might have something to do with PCIe lanes? I don't know how many PCIe lanes are required by my Corsair and Samsung NVMe SSDs, and how many lanes are supported by the laptop's SSD slots.

    MSI support suggested that this is a "combability issue". They would not give any details on what kind of combability issue it could be, despite my repeated inquiries. Corsair support was also unable to solve this
    problem.

    We have tried various measures to get the Corsair SSD to work in the laptop: updating the BIOS, adjusting BIOS settings (disabling fast boot etc.), and swapping the slots used by the SSDs.
     
  2. berkkocaturk

    berkkocaturk Notebook Consultant

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    on my ge75 i can say that both ssds are getting pcie 3.0 x4 lanes because when i benchmark them one by one both are reaching speeds that would not be possible without x4 lane so either they get their own lane or the lanes are shared.

    Your updated bios didnt work but does the corsair ssd have new firmware?
     
  3. kko

    kko Notebook Enthusiast

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    That's a good tip. I'll see if the "Corsair SSD Toolbox" software can detect the SSD and update firmware, while it's connected via USB when using my Akasa external M2 case.

    I'm still taking other tips if anyone has them. I'll be trying all these tricks on Thursday, when I get some help with removing the motherboard and having another go at installing the Corsair SSD.
     
  4. N2ishun

    N2ishun Notebook Consultant

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    Swap the slots the samsung and corsair use.
    Also, try safe mode to boot and make sure the corsair is initialized.
     
  5. berkkocaturk

    berkkocaturk Notebook Consultant

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    I am curious have you done it?

    Also does your corsair ssd have anything bootable in it? Can you format it as GPT and NTFS/exfat as a whole ssd(no small partition) from disk manager(check from cmd diskpart too) to be sure it does not have anything bootable from m.2 case you mentioned

    change bios boot setting and disable all boot options except the samsung OS installed ssd
     
  6. NeXt3R

    NeXt3R Notebook Evangelist

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    samsung NVME ,..,this need most time AHCI "sata controller mode" or try UN-configured RST
    + samsung NVME drivers

    but some NVME runs "fully" only under RST rom
    RST mode must be selected + RST drivers installed

    AHCI mode - 300series "17.9.-x drivers" or RST mode - up to 18.36-x drivers


    and 2x strong NVME "m key" works best only in RAID0
    for SAMSUNG is this unsupported

    edit
     
    Last edited: Oct 11, 2021
  7. NeXt3R

    NeXt3R Notebook Evangelist

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    only what he can try
    bios/advanced/sata controller - RST "not more" UN-configured RST

    + install correct RST drivers / samsung + nvme drivers

    or buy 2x identical or similar devices "no samsung"- create RAID0 for best performance + RST mode
    or 2x SAMSUNG + AHCI + samsung NVME drivers

    edit ., CMOS reset
    45s power button when notebook runs
     
    Last edited: Oct 11, 2021
  8. NeXt3R

    NeXt3R Notebook Evangelist

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    if you don't even see the bios after installation new ssd ??
    here is problem SLOT "hw problem" -example .,,.not SETUP or SW
     
  9. kko

    kko Notebook Enthusiast

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    The Corsair SSD is initialized, and swapping slots has been tried. We will try safe boot mode, thanks.
     
  10. kko

    kko Notebook Enthusiast

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    I'll let you know when I've tried to update the SSD firmware.
    The corsair SSD already has NTFS partitions and nothing bootable.
    We will try disabling all boot options except the Samsung SSD as you suggested, cheers.
     
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