Can't find CHK number

Discussion in 'MSI' started by Califauna, Oct 1, 2021.

  1. Califauna

    Califauna Notebook Enthusiast

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    I have a P65 8RD Creator Laptop. I need to register it but the registration page asks for the CHK number and the sticker with the CHK number has fallen off or been removed. Is there another way to find this using software perhaps, or looking somewhere in the laptop? I have taken the back off but can't see any 3 digit number on the back of the motherboard.

    I thought maybe Dragon Centre can provide this (not sure though), but it won't start ('Dragon Centre is not supported on this model' is the message after installing).
     
  2. NeXt3R

    NeXt3R Notebook Evangelist

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    HWINFO/MOTHERBOARD/SMBIOS DMI/SYSTEM ENCLOSURE - this short SN valid
    or same way SYSTEM - here is LONG number

    https://www.hwinfo.com/
     
  3. Califauna

    Califauna Notebook Enthusiast

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    In SYSTEM ENCLOSURE there is no 3-digit number. There is only a 10 digit serial number.

    In SYSTEM there is no 3-digit number either. Only the full serial number.

    CHK number is supposed to be 3 digits long.
     
  4. NeXt3R

    NeXt3R Notebook Evangelist

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    this is for registration ,..,3-digit number for registration not exists ??
     
  5. NeXt3R

    NeXt3R Notebook Evangelist

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    here not works dragon center ,.,..need creator center
    and here try registration .P

    edit repair ,.,.


    you have tried this version??
    https://download.msi.com/uti_exe/nb/ap_DragonCenterv2.6.2005.0601_2.6.2005.0601_0xfc56f0a8.zip

    msi web look weird "CREATOR NB" but + DRAGON SW :eek:
    when not works DC sw .,,.try creator center "like all this notebooks"


    NB PAGE ,.,.last bios/ec -- more compatible
    https://www.msi.com/Content-Creation/support/P65-CREATOR-8RX?sub_product=P65-CREATOR-8RD

    or MSI web "WEB TICKET" ,.,.but standard SN is this written above for registration
     
    Last edited: Oct 1, 2021
    Califauna likes this.
  6. Califauna

    Califauna Notebook Enthusiast

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    OK I'm going to try that version of Dragon Centre at the link.

    Only Dragon Centre seems to be available on the 8RD support page, no Creator Centre.

    Sorry I don't understand the rest of the message ('edit repair; 'CREATOR NB', '+ DRAGON SW', and 'NB PAGE').
     
    Last edited: Oct 1, 2021
  7. Califauna

    Califauna Notebook Enthusiast

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    When I look in Hwinfo64 in SYSTEM and SYSTEM ENCLOSURE, it does not show any 3-digit numbers. Only longer serial numbers.
     
  8. NeXt3R

    NeXt3R Notebook Evangelist

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    all this notebooks is for CREATOR CENTER sw ,,.,.but here is GAMING - DRAGON CENTER

    3-digit number - this not working for notebooks
    for HW parts ? .,..or I haven't seen it on my laptop in my country

    ,.,.try to run a dragon center "from link above" -- here is registration more easy
    or MSI direct / MSI ACCOUNT or WEB TICKET
     
  9. NeXt3R

    NeXt3R Notebook Evangelist

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    before any bios / ec update

    if you receive the same "device not supported" message for dragon center
    exist one problem "bios corrupt"

    this is possitible verify in HWINFO - HWINFO/MOTHERBOARD/ ME FW VERSION - 0.0.0.0.0 - corrupt bios/me "no-valid device for MSI SW"
    or boot to BIOS/MAIN - device name or family name -- no info "corrupt"

    these problems need a special fix ,,or signalize problem on motherboard !

    /edit
    last bios / ec -- is better for compatibility "when not exist this problem"
     
  10. Califauna

    Califauna Notebook Enthusiast

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    So, you mean that notebooks do NOT have a 3-digit CHK code. Is that correct?

    You mean there is an error in the MSI website, because the Creator Centre software should be available on the support page but it isn't there. Have I understood you correctly there?

    I don't understand this part.
     
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