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Cannot connect to HP Printer

Discussion in 'Asus' started by blinkinhek, Jan 5, 2010.

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  1. blinkinhek

    blinkinhek Newbie

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    My daughter has an ASUS X58L Series laptop, and I seem to be unable to connect her to our HP6980 printer. This printer is plugged into our WiFi/Broadband router, and her laptop is connected to the router over WiFi.

    She can connect to broadband/Internet, however when installing the HP Software it claims it cannot see the printer (which is on!)

    I have been able to install the HP software, and connect/print on my laptop (a Dell).

    We are using PC Tools Firewall on both laptops.

    I cannot think of any more things to try. Any help would be much appreciated!!!

    TIA
     
  2. David

    David NBR Random Reviewer NBR Reviewer

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    Try temporarily disabling the firewall on the Asus to see if that is main issue. If not, then try installing the driver first before installing the HP software.
     
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