Broken laptop keyboard- test with external keyboard?

Discussion in 'Windows OS and Software' started by Drew1, Sep 21, 2016.

  1. Drew1

    Drew1 Notebook Evangelist

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    My old Asus laptop has lot of problems. Monitor issue with lines that most likely needs to have screen replaced, but also the keyboard doesn't work. The only key that works is letter f when on chrome it presses find. I brought this to repair shop and they are looking over it.


    The thing is I think there is a chance there is virus on computer because I downloaded certain things there. My question is assuming they say keyboard doesn't work, could I use an external keyboard to test on USB port to see if that would work? Is there any chance if there was a virus in the Asus laptop it could transfer to the external keyboard?


    Also if I buy new keyboard is it very hard to replace yourself? I almost always go to computer repair shop if I have computer issues.
     
  2. Drew1

    Drew1 Notebook Evangelist

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    Anyone? I'm getting the old laptop back and want to make sure before I connect external keyboard.
     
  3. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    A quick Google search shows that it is possible to hook up an external keyboard to your laptop through your USB port. Some have had issues but they are in the minority.

    Can't answer your question about replacing the laptop keyboard as I don't have your model. Try the Asus specific forum on this forum.

    No one can answer your question about a virus. Use a anti-virus program after you get the keyboard issue resolved and do a scan. And if you have a virus it should not transfer to the external keyboard.
     
  4. StormJumper

    StormJumper Notebook Virtuoso

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    Make sure the USB is 2.0 anything 1.0 will make it hard to set it as a default keyboard. And eBay sells replacement keyboards that is easier to fix then your Display repair. I've replaced keyboards and they don't cost "a Leg and Arm" for them. You could also the display repair if your technically inclined to do it.
     
    Last edited: Sep 24, 2016
  5. Drew1

    Drew1 Notebook Evangelist

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    Got laptop back from repair shop. There are language issues because I can't speak their language but the guy that I spoke to said keyboard doesn't work. I asked them so if I connect external keyboard does that work. He said yes but when I tried it now external keyboard does not work. I asked him if the hard drive or ram has issues and he said no but I'm not sure he understood me.

    Does this mean it's more than just my laptop keyboard? Shouldn't an external keyboard mean it should work even if internal keyboard has issues?

    Laptop is Asus u45jc a1. Use ports should be 2.0?


    I plugged external keyboard into Ian port on laptop and it doesn't work at all...
     
    Last edited by a moderator: Sep 23, 2016
  6. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    Wrong place. Plug it in to the USB port. You didn't tell us what OS you are using.
    Some keyboards may require a driver. I got the following info from the web:

    "On a Windows Vista, 7, or 8 computer, navigate to Control Panel → Hardware and Sound → Devices and Printers → Add a device. Once you find your keyboard in the list, right-click it and open Properties. From that window, select the checkbox labeled "Drivers for keyboard, mice, etc (HID)," then click OK. Shortly after, the keyboard should be installed and working." Maybe :)

    Asus U45Jc.png
     
    Last edited by a moderator: Sep 23, 2016
  7. Drew1

    Drew1 Notebook Evangelist

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    I plugged keyboard into usb. I mistyped lan.

    It does not recognize keyboard.
     
  8. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    Hate to say this but it may be time to buy another laptop.
     
  9. StormJumper

    StormJumper Notebook Virtuoso

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    If USB2 and not working I think you got other problems here then.
     
  10. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    Did you try all of your USB ports?
     
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