Broken Alienware 18 - is Dell's replacement ok?

Discussion in 'Alienware 18 and M18x' started by tialex, Jan 11, 2019.

  1. tialex

    tialex Notebook Enthusiast

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    Hi everyone.

    Water damage to my Alienware 18 (SLI gtx 880m, I7 4870, 16gb ram). They are looking to offer me the 17R5. I requested to have the specs before I sign off, I just wanted to hear from you guys if it is worth it. Will update with the actual specs
     
  2. imest

    imest Notebook Consultant

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    My experience with Dell replacement parts warranty has been 40/60. Where they have screwed up 60% of the time. They have however, always delivered and I have a fully functional 18. I would get it fixed if you are not happy with the offered 17R5.


    -imest
     
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  3. ssj92

    ssj92 Neutron Star

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    Or try asking for a Area-51M
     
  4. tialex

    tialex Notebook Enthusiast

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    Thanks. Still waiting on the specs, from the responses, will be at least a 1070. Will depend on the RAM and screen quality at this point I guess. Would love the Area-51M
     
  5. kingofswag187

    kingofswag187 Notebook Deity

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    Bare minimum RAM is 16GB and screen is 1080p 60hz iirc, definitely worth it from a value perspective
     
  6. tialex

    tialex Notebook Enthusiast

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    Ok, here are the specs, what do you think?

    Alienware 17 R5
    Video Card
    NVIDIA® GeForce® GTX 1070 OC with 8GB GDDR5
    Processor
    8th Generation Intel® Core™ i7-8750H (6-Core, 9MB Cache, up to 4.1GHz w/ Turbo Boost)
    LCD
    17.3" FHD 1920x1080 60Hz Anti-Glare 300-nits IPS Black Chassis
    Memory
    16GB, 2x8GB, DDR4, 2666MHz
    Hard Drive
    256GB M.2 PCIe SSD + 1TB 7200RPM SATA HDD
     
  7. Papusan

    Papusan JOKEBOOK's Sucks! Dont waste your $$$ on FILTHY

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    From Alienware 18 (the flagship) to this? Nope. Ask for Area 51-M
     
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  8. tialex

    tialex Notebook Enthusiast

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    They refused :( but did agree to upgrade the screen to a QHD........
     
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  9. Papusan

    Papusan JOKEBOOK's Sucks! Dont waste your $$$ on FILTHY

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    @Mr. Fox may have some good advices. Or @Cass-Olé can put some words. Aw17R5 isn’t acceptable. Not a flagship.
     
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  10. tialex

    tialex Notebook Enthusiast

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    Ok thanks! That would be great!!!! Thanks for the advice :)
     
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