Bluetooth not working on Aspire 5749.

Discussion in 'Acer' started by AcerAspireUser555, Jul 12, 2012.

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  1. AcerAspireUser555

    AcerAspireUser555 Notebook Enthusiast

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    I got Acer Aspire 5749, i3-2350M, 500 Gb, 2Gb Ram, Win 7 Ultimate.

    I've installed the proper drivers from Acer's official site for my Bluetooth but nothing worked. I now my laptop possesses Bluetooth cause at the bottom of my laptop there's a Atheros Bluetooth black sticker right next to the WLAN sticker, "This device contains Bluetooth module...", is written on that Bluetooth sticker.

    Everytime I run those softwares, nothing happens after installation, I click on the Bluetooth suite, and nothing happens. I even run it as Admin. but hard luck.

    This is the place Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5749 where I checked & installed the Bluetooth drivers, checked all of them but nothing worked... Help.
     
  2. popeye1128

    popeye1128 Notebook Consultant

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    When you go to Mobility Center in control panel does it show up there? Function switch or physical switch to turn on?
    If drivers install with no error it means the card is there. Does it show up in device manager?
     
  3. AcerAspireUser555

    AcerAspireUser555 Notebook Enthusiast

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    It doesn't show up over there. It does give me an error when installation is complete. It doesn't show up in Device Manager too.

    Screenshots:

    Un.png

    Unti.png
     
  4. popeye1128

    popeye1128 Notebook Consultant

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    Ethernet controller? That is not right if you are installing bluetooth. Right click on that controller with the yellow exclamation in device manager then select properties. Click on the details tab then select Hardware IDs in the pull down. Copy the very top ID that appears in the box and do a search on the internet.
    This will at least tell us what kind of a device you are really dealing with.
     
  5. AcerAspireUser555

    AcerAspireUser555 Notebook Enthusiast

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    What do you exactly mean by that?

    Screenshot: U.png

    If I remember correctly, I think I didn't had the need to install my Acer's ethernet's drivers cause I've been using a USB Dongle Wimax 1MB Internet connection which doesn't need an ethernet port but only a USB port...
     
  6. popeye1128

    popeye1128 Notebook Consultant

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    That is the only device you show not working/installed. If you do a check for new hardware in device manager and nothing else shows up you either do not have a bluetooth card installed in the laptop or it is not working.
     
  7. downloads

    downloads Super Moderator Super Moderator

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    Bluetooth might not be even visible if it's not physically enabled by using Fn+F3.
     
  8. popeye1128

    popeye1128 Notebook Consultant

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    I asked him about function switch in my first reply. Maybe he didn't notice. :confused:
     
  9. downloads

    downloads Super Moderator Super Moderator

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    Sorry- maybe he did notice but I didn't :D
     
  10. popeye1128

    popeye1128 Notebook Consultant

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    Not a problem. ;)

    He has me wondering if there really is a card in his laptop. A sticker means nothing especially if he bought it used.
     
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