BIOS Flash Issue

Discussion in '2015+ Alienware 13 / 15 / 17' started by Bababooey, Jul 12, 2015.

Thread Status:
Not open for further replies.
  1. Bababooey

    Bababooey Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hello,

    I just received a new Alienware 17 (2015 version) which came loaded with BIOS A04. In the process of setting up the machine, I started flashing A05 and half way through the flash the system locked up with fans on full speed. The power button would not work and there was no way to power the system down other than opening the back panel and disconnecting the battery. After doing this, the system would not POST (presumably due to a bad/incomplete flash).

    I called tech support and they said I would have to ship it in. Are there any other options I have for rectifying this? I know there is typically a "blind flash" method on most motherboards but I haven't been able to find any information on this system specifically.

    Has anybody else had this issue?
     
  2. thepharcyde

    thepharcyde Notebook Enthusiast

    Reputations:
    0
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    Next time read the forums before flashing. You would have seen that the A05 is rubbish like all of the others.

    I think you need to unplug the CMOS battery and reset. Going by your ineptness, I would send it in to Dell for them to do it.
     
  3. jpsm

    jpsm Notebook Deity

    Reputations:
    51
    Messages:
    899
    Likes Received:
    228
    Trophy Points:
    56
    The same thing happened to me check my post had my motherboard replaced.

    Sent from my SM-N910S using Tapatalk
     
  4. Lord Zog

    Lord Zog Notebook Guru

    Reputations:
    23
    Messages:
    68
    Likes Received:
    34
    Trophy Points:
    26
    I'm assuming since your online, you have access to another machine.. Lets fix yours..
    We're going to do a AMI BIOS Bootblock recovery.. It requires a USB stick.. :) Simple fix.

    Follow these instructions to get back on your system WITHOUT a MB replacement.

    1. Do a bootblock recovery to flash the proper rom.

    2. If you have access to another machine, format a USB stick to FAT32.

    3. Run AW15A05.EXE /writehdrfile. (Or whatever version you used BEFORE you bricked, as usually the bootblock isn't updated, but with some BIOS updates, it can be, so your more safe to use the same version you had on the machine BEFORE it bricked from improper flash.)

    4. Now take this HDR file and rename it to AAP10.hdr. Put it on the root of the USB.

    5. Now make a copy of this file and rename it AMIBOOT.ROM (all caps) so now there's 2 files on the USB key, AMIBOOT.ROM and AAP10.hdr. (Unconfirmed if uses old AMIBOOT.ROM or the new filename I found.. New aptio platform we haven't really played with yet, so lets use both..)

    6. Now here's the fun part, you need the technical guide from dell and disconnect your MAIN battery, not the CMOS battery.. And unplug the PSU..

    7. Now, insert your USB stick, hold down END key, plug PSU back in with battery removed.

    8. It should turn on and after 5-10 mins, you should see USB activity.. Wait the FULL 10 mins. (Or until it shuts off on its own). Some have reported it took 2 mins when we were testing.

    9. After this, try to shut it down using POWER if it didn't on its own, but it should. Then turn it back on.. You should be back on your system.

    You don't need to flash again after, as this recovery will flash the complete ROM.. And don't' forget to reconnect your battery..

    Now, If Dell would be so kind to tell us this info for the other machines, this would be helpful.. ALL AMI bios's have Bootblock Recovery! (AmiBIOS, AmiBIOS8, Aptio 4 and 5...) Just up to the manufacturer to tell us if its default from the AMI Guides (NDA, don't ask), or if they made a change to the proper boot key to activate it if the BIOS doesn't initialize it automatically.. The filenames I can get if they don't want to share. :(
     
    Last edited: Jul 28, 2015
    Drinky, Daniel1983, heerkaas and 5 others like this.
  5. rinneh

    rinneh Notebook Prophet

    Reputations:
    732
    Messages:
    4,547
    Likes Received:
    2,039
    Trophy Points:
    231
    THank you very much for this explanation. I am not that afraid now to flash the bios with this machine when it arrives. I expect my AW15 will arrive with the 05 bios.
     
  6. BackBOn

    BackBOn Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    3
    Trophy Points:
    6
    You saved my life, really , thank you. If i can, i would give you a medal right now.
     
    c69k and Vasudev like this.
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    968
    Trophy Points:
    281
    Great to hear that you could fix it by following these steps. I'll try to get that info and report back.
     
    Vasudev likes this.
  8. BackBOn

    BackBOn Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    3
    Trophy Points:
    6
    Glad you noticed, maybe you should report back and make it an official pinned thread? May help someone else too.
     
  9. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    968
    Trophy Points:
    281
    When I do, I'll check if that's a possibility.
     
  10. 1337brian

    1337brian Notebook Geek

    Reputations:
    0
    Messages:
    98
    Likes Received:
    2
    Trophy Points:
    15

    I know this post is super old but you just saved me so much heart ache!!!! Simple and straightforward and the best part? It worked!!!!!!!! Thank you thank you thank you!!!!
     
    c69k and Vasudev like this.
Loading...
Thread Status:
Not open for further replies.

Share This Page