Benchmarks are OK, But Sudden Drop in Gaming FPS

Discussion in 'Gaming (Software and Graphics Cards)' started by ronferri, Oct 31, 2017.

  1. ronferri

    ronferri Notebook Evangelist

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    Hello,

    I will try to make this as short as possible so I won't lose your kind attention.

    I have an MSI GT62vr laptop: CPU i7-6700HQ, GPU Nvidia 1070, 16GB RAM.
    Vsync is turned off in Nvidia control panel and in all games setting.
    In all scenarios, Sports mode is activated in MSI Dragon center which brings the GPU and CPU to their max native clocks without any Overclocking.

    Problem: My system has been running perfectly for 10 months up until last week where it can no longer achieve the regular high fps in the same games I used to play.
    In Ryse son of Rome on ultra, I used to get steady 80-100fps, now it cannot go above 64fps max, while dipping to 22fps.
    In Crysis 3 on very high, used to get 70-80fps, now 35-65fps.
    In Battlefield 3 on max settings, used to get above 150fps, but now down to 70-110fps.
    The degree of jitter or throttling of FPS is high in all these games. The FPS ranges significantly while gaming. I tested for overheating and it is not a temperature problem.

    Investigated causes of the problem so far: (5 and 6 are the most interesting)

    1. Drivers: I updated to the latest nvidia 388 driver using DDU clean install. Problem not solved. I reverted to the factory stock nvidia drivers using DDU. Problem still not solved. I did not "remove the present and nonpresent monitors" (under options of DDU) which is recommended to do, so I will try that again soon although I doubt it.

    2. Temperature: I monitored the GPU and CPU using MSI Afterburner and their temps range between 64C and 80C at maximum during Gameplay. Correct me if I am wrong, these are not considered as high temps which might cause voltage throttling.

    3. Utilization: This bothers me as MSI Afterburner shows that neither the GPU nor the CPU are being fully utilized up to 100% in any of the games at max settings. They go up to 70%. The CPU is always more relaxed at 40%-60%. I saw recordings on youtube of identical systems playing same games with GPU always on 99% and much higher FPS than my current performance. My GPU does get clocked to around 1700Mhz during gaming while on Sports mode. It can reach a max of 1919Mhz native. Never OC'ed anything.

    4. Malware and Cryptomining: Some theories on the web state that malware can cause what i am experiencing so i am running a deep system scan while typing this.

    5. Benchmarks: This is the tricky part. All synthetic benchmarks such as Unigine Heaven, Valley, and PC Mark 7 resulted in competitive scores which are comparable to similar systems. My Low FPS problem is only in games.

    6. Lowering Settings: I lowered graphics to lowest settings in all the above games and I still got the low fps problem. This is very perplexing. Ryse Son of War wouldn't go above 64fps again even on lowest settings same as on ultra settings! It went over 100fps before this problem started. Same for other games. Lowering settings does not change FPS. What does this tell you?

    I am lost, out of options, and appreciate your guidance on how to restore my original FPS power.

    EDIT: Added a recording of the insane GPU throttling that is happening and attached the corresponding GPU-Z sensor log.



    Thank you
     

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    Last edited: Oct 31, 2017
  2. Danishblunt

    Danishblunt Notebook Deity

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    Sounds like some kind of power management issue or Nvidia drivers being a jerk to you. Did you go to NVIDIA control panel and set the power from optimal power to maxiumum performance?
     
  3. ronferri

    ronferri Notebook Evangelist

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    Yes. But it has always been on optimal before with no issues and very high in-game fps.
     
  4. Danishblunt

    Danishblunt Notebook Deity

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    Just make it high performance and see what happens. Also you can go into afterburner and check on power and voltage limit on, so you can see if this is indeed a power management issue. If the power and voltage lim don't show up while gaming, then you might have some sort of malware etc.
     
  5. ronferri

    ronferri Notebook Evangelist

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    I checked the voltage and power limit boxes in MSI Afterburner as you can see in the attached image at the bottom of this post, but I cannot see the respective readings while in game. Everything else shows. Does that mean my system is infected?

    EDIT: I used GPU-Z to monitor voltage in-game and it peaked briefly to 1.05V. Screenshot inserted below. Idle volt is 0.575V. The peaks are in-game, I then took the screenshot after quitting the game.

    [​IMG]
     

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    Last edited: Oct 31, 2017
  6. Danishblunt

    Danishblunt Notebook Deity

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    Odd, so if there is no power lim and voltage lim showing up, then it's unlikely that this is caused by power management either then. Can you upload the log file as well?
     
  7. ronferri

    ronferri Notebook Evangelist

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    Here is the GPU-Z log file. The sensor readings will peak briefly for a couple of minutes, that is when I launched the game and then quit it shortly after playing. The FPS in-game was terrible for GTX1070 (20fps to 50fps on crysis 3), much lower that its previous performance (70fps to 80fps)
     

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  8. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    What version of Windows are you using? Maybe a cancerous Windows Update screwed things up. If you have a good drive image, restore that and see if it helps. If you did not take time to create one, try using System Restore and restore everything to a time before your problems started. If neither of those options are available or do not resolve the problem, make an image of what you have now, even though it does not function correctly, and do a clean OS install. If that doesn't fix the problem you can restore the image you made before the clean OS install.

    If a clean install fixes it, delete the image of the screwed up OS and start installing your software and stuff. Once that is done, make an image and keep it safe for recovery.
     
  9. ronferri

    ronferri Notebook Evangelist

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    Windows 10 Pro, Build 15063 all up to date.

    A clean OS install is my last resort, and will cost me a 4TB Passport from Costco and a lot of time backing up my data and then re-tweaking the clean copy of windows. Huge hassle. I will try all these recovery options as a last resort, but first i though I need to figure out what is actually going on so I can avoid the problem in the future. A sudden, inexplicable drop in FPS down to unplayable levels in old games on a brand new laptop! All while clock and temperature readings are normal, and while benchmarks are perfect! It is very puzzling.
     
    Mr. Fox likes this.
  10. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    Have you already tried using System Restore? If not, try that and select a restore point known to be good before your problems started. It could still be something with the OS if that doesn't work, but it might save you a lot of wasted troubleshooting time and effort if it works.

    If it is 10 months old it is no longer brand new and that is more than enough time for something to get buggered up with the OS. It takes less than 5 minutes for an update or other corruption to mess things up.
     
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