AW17 "Ranger" 2014 edition and win10 updates

Discussion in 'Alienware 17 and M17x' started by woodzstack, Sep 25, 2017.

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  1. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    I personally first uninstall old drivers in safe mode using DDU and then install the new drivers. Been doing this for years and never had problems.
     
  2. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Seems odd right. I can tell you with an honest straight face, the 970M - I've never had one return yet for an RMA. I expect thier price point was low enough that maybe people just moved on, or they are, as I suspect, the least likely to fail. However - it's funny how issues always arise at same time with everyone everywhere, and then magically go away. I see this pattern like every few months.
    This is why I ask people what thier current experiences are and whats going on, I might not always have the answers to fix it myself, but I try and find it and figure it out, and 75% of the time, it's NVidia drivers being the issue, or windows the next 25% with some update that uninstalls the cards or makes the fans stop working.
     
  3. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Very good practice, always uninstall using DDU during safe mode, before physical installation of new cards, anyone doesn;t know DDU google "display driver uninstaller" and it's straight forward, theres an option top right hand side says remove all graphics drivers etc.. for NVidia or whatnot.
     
  4. arvyarc

    arvyarc Notebook Enthusiast

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    Woodz.... I’m also getting the same issue after the last update... I’m having a hard time shutting down... and sometimes it doesn’t shut down and I have to force it to shut down by pressing down the power button. I hope it’s a windows problem and not a GPU issue with the updates.


    Alienware 17 2014 (R5)
    Intel i7 4940MX @ 4.0Ghz
    GTX 980M via Woodzstack
    32Gb Corsair Vengeance 1866Hz
    1TB SSD + 1TB m.SATA + 512Gb SSD
     
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  5. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Can you roll back the update ? Try a re-install without it ? Try using a newer driver but first uninstalling the old driver via "DDU" (google it, display driver uninstaller; run uninstall options via safe mode and admin prompt).
    Try this driver : http://cloud.alezka.com:8080/385.41/

    I will have one that is newer soon, just haven't modified one yet.
     
  6. Reciever

    Reciever D! For Dragon!

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    The issue I have is Windows 10 changes the volume based on what it considers to be the primary application.

    I would really prefer for everything to have one baseline, I have already set communications to "Do nothing" but that hasnt seemed to fix the issue yet.
     
  7. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    I've never seen this issue.. your saying you do not have a volume mixer you can bring up and manage each individually.
     
  8. Reciever

    Reciever D! For Dragon!

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    I have a volume mixer and can alter them however unlike when the communications tab was at play, the volume mixer doesnt display temporary altered values like it had on my m4600 w/ Win 10 (same license, transferred to the AW17)

    This leads me to believe (just now) it may be outside of Win10 control, perhaps an audio driver reinstall is in order...
     
  9. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    audio issues are MS's number 1 issue for decades so wouldn't surprise me.
     
  10. arvyarc

    arvyarc Notebook Enthusiast

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    I figured out the issue Woodz... it’s my external HDD (Seagate 5Tb 3.0). When I use my External HDD and then when I restart my laptop or shut it down, it takes forever to do both (even when I have removed the external HDD) but when I restart or shutdown the laptop and I haven’t connected the external HDD it boots and shutdowns normally.
    Any ideas why?


    Alienware 17 2014 (R5)
    Intel i7 4940MX @ 4.0Ghz
    GTX 980M via Woodzstack
    32Gb Corsair Vengeance 1866Hz
    1TB SSD + 1TB m.SATA + 512Gb SSD
     
    Last edited: Oct 27, 2017
  11. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    something to do with the bootstrap manager or UEFI if I guessed.
     
  12. arvyarc

    arvyarc Notebook Enthusiast

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    @woodzstack Hi there, just a quick query, is it just me or what? I recently updated my Windows 10 with automatic updates, after the update, I noticed that the Nvidia driver was gone and the display adapter returned to Windows Basic adapter.
    Used DDU to clean Nvidia Drivers
    Downloaded 388.13
    Disabled Signature Requirements from Restart
    Installed 388.13 and to my surprise it installed directly with out being modded.
    What's up with that?
     
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