AW 17R4 Watchdog Violation after installing new SSD

Discussion in '2015+ Alienware 13 / 15 / 17' started by Rajunn, Jan 13, 2019.

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  1. Rajunn

    Rajunn Newbie

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    Recently purchased and installed a Crucial P1 1TB NVMe M.2 drive (CT1000P1SSD8). Whenever accessing this drive, I constantly get BSOD with a Watchdog Violation. The amount of time to BSOD varies, but most recently within seconds of accessing any information on drive. I am unable to run any programs with crashing, nor can I transfer files to or from the drive. I have updated all drivers (tried both official and unofficial updates), tried transferring files in Safe Mode, reseated the drive several times, and even installed a new one after RMA'ing the first. The new drive worked briefly (about 5 days) before falling victim to BSOD again. I am at my wits end for making this drive work. Only thing I haven't tried is a fresh install of windows on a completely clean system. That's next...

    Anyone have any suggestions? Experience with this drive? Recommendations for other drives?

    Onedrive link to crash output:
    https://1drv.ms/f/s!AmBfngyHKjKBgcJIUjRTkfnhB5EbuQ

    System configuration:
    https://imgur.com/zpYnuQx

    Thanks!
    Rajunn
     
  2. Spartan

    Spartan Notebook Nobel Laureate

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    Return the SSD and get an SSD from a different brand.
     
    Vistar Shook and Rajunn like this.
  3. TriBeard

    TriBeard Notebook Consultant

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    I had the same issue with the same SSD in my r5. It was fine in a couple other laptops, moved it over and suddenly had issues. I spent a little extra and went to a Samsung 970 Evo and all has been well since. Must be something firmware related in the drive or something
     
  4. Rajunn

    Rajunn Newbie

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    I ended up buying an 860 Evo sata instead. I'll just be gaming from it anyways. Shouldn't really need the extra speed from an NVMe. Saved about $80 over buying the 970 (1 TB that is). Hopefully this thread will pop up in Google and save some other people the headache...
     
  5. TriBeard

    TriBeard Notebook Consultant

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    That, or crucial will issue a firmware update and fix the issue. Otherwise, it seems like a good drive.
     
  6. Rajunn

    Rajunn Newbie

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    And for a good price. But for now, I'll switch back to Samsung.
     
  7. rickdeckard

    rickdeckard Notebook Consultant

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    Interesting, I've had a couple of these watchdog crashes since installing a Sandisk Ultra 3D SSD but not enough to make me yank it out (thankfully). Guess this is a finicky machine.
     
  8. cn555ic

    cn555ic Notebook Deity

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    Samsung drives are proven to work. You pay little extra but worth the headaches. My 960 Pro works awesome. I would even stay away from their Ram cards also
     
    ganzonomy likes this.
  9. ganzonomy

    ganzonomy Notebook Deity

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    There's a reason HyperX 2667 and a 960 PRO live in my 13. They just work (and the HyperX is samsung ram chips that run faster out of the box with lower latency, so everything is in SPEED!)
     
    c69k likes this.
  10. Vasudev

    Vasudev Notebook Nobel Laureate

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    HyperX use Samsung,Micron and SK Hynix DRAM chips with same CL speed and freq.
    EVO models really has same odd issues with alienwares.
    You must become the next CEO of Nvidia.
     
    propeldragon likes this.
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