Asus Zenbook Jumping TouchPad / Strange behaviour

Discussion in 'Asus' started by Yiddo, Mar 20, 2018.

  1. Yiddo

    Yiddo Believe, Achieve, Receive

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    It's been quite a few years since I last posted on here but acquiring a new laptop thought I would return!

    In my first post I wanted to comment on a problem I have found with my new Zenbook UX330CA (Which is a fantastic laptop in my opinion) which others might suffer with and was driving me nuts. I struggled to find anything about this with my specific model but most mention the touch-pad is not the best but actually I found it was not the touch-pad at all but caused by the battery.

    When using the touch-pad no matter what drivers or settings the mouse will at random shoot off to the other side of the screen or when trying to hold it still would shake. Even just resting your finger on the touch-pad causes it to behave strangely.

    The fix was quite simple after opening it up and removing the battery. I cut a square piece of tin foil and using thin double sided tape placed it over the whole touch-pad area without going over the buttons otherwise you can hear the foil. Once you put the battery back in this stops the electrical interference from the battery transferring to the touch-pad which is worsened while charging.

    I hope this helps anyone with the same problem.
     
    Last edited: Mar 20, 2018
    jeremyshaw likes this.
  2. MamiyaOtaru

    MamiyaOtaru Newbie

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    thanks for this. Have a ux331un whose touchpad was just super laggy. Once a minute it would seem to lock up briefly, fail to register taps, or the cursor would accelerate wildly.

    Square bit of aluminum foil lined with kapton tape between the touchpad module and the battery and it's so much better. I'm honestly surprised it shipped in such a state. Would it kill them to have some insulation? I would have returned it before I read your post and decided to try it, but I wouldn't expect everyone to get in there and fix things. Can't recommend this laptop. Also the spacebar failed to register when hit on the corners. Fixed with some stickers underneath the cap above the rubber dome. Again, don't expect everyone to do that. Faulty touchpad and spacebar = avoid this one. Mine's awesome now, and I love the specs but basic input is likely to be fubar for a lot of people
     
  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    This is such an interesting fix. I will definitely have to keep this one in mind
     
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