Asus UX501 stuck in aptio utility

Discussion in 'Asus' started by farsang, Jan 2, 2018.

  1. farsang

    farsang Notebook Consultant

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    Guys need help. My Ux501(the FHD version) is stuck in the aptio utility. There is nothing under the boot options. I've had this problem a couple times before too(i used to run a bootable windows usb, enter the installation and then just restart which seemed to fix it) but this time it's just not working.
    Any solution?
     
  2. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    maybe your hard disk is dead.
    is it listed anywhere in the bios?
     
  3. Zoltan@HIDevolution

    Zoltan@HIDevolution Company Representative

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    If the SSD is not being detected in the BIOS you can try to open the bottom of the laptop and re-seat the SSD drive but before you do that actually you should also try to disconnect the charger from the laptop and then hold down the power button for 30sec. then reconnect the charger and power it on.
     
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