ASUS UX32A Fan Goes On, Off, On, Off.

Discussion in 'Asus' started by xGary, Sep 11, 2012.

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  1. pauliesv

    pauliesv Notebook Enthusiast

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    Hi everybody.

    I have now read every single one of the 25 pages that this thread now consists of.
    As you may gather from that, I also have the fan issue. I have a UX32VD with Windows 8 (64bit), i7 processor and Bios version 212. I bought my computer three weeks ago and the fan issues started immediately after I ran the standard pre-loaded Win8 install. When I first noticed the fan issues, the fan went on and off in intervalls of 20-30 seconds in full speed, then off, and repeat. Asus support told me to do a clean install and send it back if it didn't help. They had never heard of this problem, of course.

    Needless to say, the clean install of Win8 did not help, however it altered the problem a bit. This time the fan was on all the time at a irritating high sound level. It was obvious that this could not be normal.

    As many of you have mentioned, this notebook is otherwise beautiful, so I kinda want to hold on to it. I do have the possibility to send it back for a refund for yet some time, but I havent decided yet. It does however seem to be a major problem with the fan.

    What I've learned so far from the thread is this:

    - I've installed the NBFC with the proper config which did help in some way, but the notebook only got warmer in my lap, and eventually it reached the new threshold of 65 degrees and the fans go on. (I installed NBFC while on page 20 in this thread, and the fan has gone on and off 3 or 4 times before I arrived at page 25). So not much help there.
    - Bios update. I already have version 212 as this notebook is only three weeks old. Not sure if there is a newer Version, but even if it is, it doesn't seem to have done the trick for any of you others?
    - Uninstall the Asus smart gesture. Does this really help? I havent tried it yet, but from what I've read this is the app for the touchpad? Dont I need this? (I see that Elan(?) is an alternative, but is this good enough?)

    Well, I've read all the tips that have been provided here, but it doesn't seem that anything really works? Which one of the above (or other) should I try?

    And by the way, two weeks before I bought this notebook I had to send back the exact same notebook because of another error (DRIVER_POWER_FAILURE_STATUS). That is another story, don't get me started. So I am getting pretty sick of browsing the web for solutions to various issues regarding BRAND NEW NOTEBOOKS.

    I'm seriously considering ordering a Lenovo Thinkpad or something instead, but it feels like dumping a hot, high-end girl to be with a ugly, boring, but less expensive girl instead.

    Any news guys? Where is the petition?
     
  2. pauliesv

    pauliesv Notebook Enthusiast

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    Okay, so NBFC seems to be doing a decent job after all. Doesn't seem like it's very precise though, but it keeps my fan from going on all the time while only surfing the web etc.

    I've never observed the temperature on my CPU before, so this is rather new to me. So just to be clear: It isn't the CPU temperature that is the problem with our notebooks is it? It's the fans that go on too soon? Because my CPU seems to stabilize at 55-60 C while I do light tasks on my notebook, and my fans dont go on before I go over 60 C (due to my settings in NBFC). Is that an okay setting, or will it damage my CPU eventually? And what are the normal temperatures for an averege CPU while doing different things? I havent done any demanding tasks on my notebook yet so I dont know what kind of temperatures I might expect to see on the NBFC.

    Any comments are useful!

    Edit: and one more thing: Do I have to run NBFC all the time now, or will the settings be stored in some way, so that I dont have to open NBFC every day..? I love it right now, but it might become a pain in the to run it all the time if Asus dont provide a fix anytime soon..
     
  3. margiehasaplan

    margiehasaplan Newbie

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    Hi Pauliesv

    I wish I could help but the only decent solution I have is the NBFC.
    Somewhere I read that you should the Asus Live Update Installer or something like that and the fan noises decreased a little, so maybe it's worth trying?

    I'm sending emails to Asus Support and they said I had to downgrade my BIOS, F2 --> F9 YES --> F10 YES
    But it didn't help ...

    I'll keep you updated :)

    Edit: I have to start up NBFC every time I start up my computer, so I don't know how I can solve that problem ...

    Any pros???
     
  4. dunces

    dunces Notebook Geek

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    Hey, to pauliesv:

    Making the CPU go to 55-65c on light loads is perfectly safe. It can handle a lot more than that. The NBFC standard fan settings will keep your zenbook silent and safe. I have used it for half a year now, and it hasn't bugged once.

    Just right-click on the NBFC task bar icon (the temperature) and select "Start with windows". Then you don't have to care about managing NBFC no more.
     
  5. SAMSLAM

    SAMSLAM Newbie

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    SO i have this laptop, the version with 2 ssd and 4gb ram ok... I get 70C temps with only 4 tabs and no other apps open besides the fan controller app!!??!? WHAT THE F DID I JUST BUY A OVEN? I can't believe how much I paid for this piece of crapware

    Now on a serious note, I want to create a power management profile but everytime i shutdown the PC it gets reset to default...why is that??? I tried to create a powerplan with a different account too, i deleted power4gear and the dynamic framework still nothing solves the fact that the power plans get all effed up...
     
  6. optik

    optik Notebook Enthusiast

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    Aaaaaand it's back :D

    Seriously, after using my UX32VD for almost half a year without any issues I started to think that I've managed to get rid of the noisy fan horror.
    Now I'm experiencing the problem with fans (more like one of them, the right one, but I might be wrong) revving up to 100% speed after waking up from sleep.

    What I know:
    Between the time I was absolutely sure it was working ok and now I carried it around a bit, allowed some windows updates to install and reinstalled Java runtime, one or two JRE apps, installed Flex and AIR SDKs and FlashDevelop IDE. So it may be anything from hardware issue to driver/update problem or software conflict. I'm going to do some experiments, maybe I'll be able to track down the cause.

    Now I can definitely confirm what has been writen in this topic before (see page 22) - that there are two related issues with cooling for Zenbooks:

    1) Default lower trip points are set really low, somewhere around 47degC, which means that your fan will be running almost constantly with RPM increasing with temperature - not really an issue as you can easily override ASUS' lame cooling scheme with NoteBookFanControl

    2) Firmware/system loses ability to gradually control fans' RPM so any attempt at turning them on will cause the fans to run at 100% speed - combined with 1) it gives the famous "on, off" effect in its full glory.

    The only way I can deal with 2) is to cold boot the system (<s>I think a reboot did the trick too</s> edit: no it didn't, while putting it to sleep and waking up again didn't seem to stop the fan noise). Hopefully, this could suggest it's a software issue.
     
  7. Griffolion

    Griffolion Notebook Enthusiast

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    Hi everyone. I do apologise for engaging in thread resurrection, but there seems to be no end to this discussion, and there's no clear resolution!

    Is this issue one that needs to be RMA'd back to Asus, can it be fixed through some software tweaking (BIOS, drivers etc) or is it something that needs to be forced into submission by a fan control application?

    What is the warranty status of the UX32a? I have it a few months now. Otherwise a great little laptop, and it's only just recently started doing this, which is strange. Beforehand, it was as quiet as a mouse!

    EDIT: I should say that I'm running BIOS 212 for the UX32A. No fan control applications in use. Everything stock. 47deg C seems to be the magic number that causes the noisy chaos.

    EDIT 2: I just updated to 214 and the problem seems to have gone away. (Would just crank it up on boot straight away, obviously with all the loading occuring. Now it's quiet as a mouse, even in high performance mode at 2.4 GHz). Do not understand this at all!

    EDIT 3: The problem seems to only surface when on battery power. It is less prominent on AC power. This is strange, as the processor is locked to 800MHz on battery, surely it wouldn't get as hot?
     
  8. optik

    optik Notebook Enthusiast

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    +1
    After BIOS update (2013->2014) the problem seemingly went away.
    Could it be that ASUS finally took care of the problem? ;)
     
  9. Griffolion

    Griffolion Notebook Enthusiast

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    Please see my third edit. It came back, but only seems to come back on battery power for some reason.

    Though today, I woke it from sleep onto battery power, and it didn't seem too bad for noise. There must be some software bug doing this.
     
  10. shotgunner

    shotgunner Notebook Guru

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    To much relief it appears I have finally found a solution to our problem. It appears this issue is caused by two problems:
    1. The default asus fan thresholds are too low.
    2. The asus smart gesture application is forcing the power profiles to change. Example: Minimum processor state jumping to 100% in all profiles.

    To fix the problem do the following:
    1. Install the latest BIOS 214 (UX32VD). ASUS - ASUS ZENBOOK UX32VD
    2. Reboot Computer
    3. Install latest version of NoteBookFanControl-0.14.4.60.beta. https://skydrive.live.com/?cid=6c34bd33ac55ce36&id=6C34BD33AC55CE36!390&authkey=!APNc-4e4i7-KxOw
    4. Reboot Computer
    5. Uninstall Asus Smart Gesture
    6. Reboot Computer
    7. Intall latest version of ELAN Trackpad driver (Version 11.14.1.3) in lieu of Asus Smart Gesture. ELANTECH Drivers
    8. Reboot.
    9. Uninstall Asus Power Gear 4 Hybrid
    10. Reboot
    11. Reinstall Asus Power Gear 4 Hybrid Version V2.0.4 . ASUS - ASUS ZENBOOK UX32VD
    12. Go into your other power profiles that are not the ones labeled "Power4Gear" and reset them to their default settings.
    13. Select the profile of your choice (power4gear battery saving is nice) or create the profile of your choice. I encourage users to try a profile with the minimum processor state set at 5% or 0% and maximum processor state at nothing over 80%
    13. Finished

    After following the above steps your computer should now be quiet. No more over heating forcing the fan on constantly when just browsing the web!

    Please "rep me" and post your success using the above guide!
     
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