ASUS ROG Zephyrus GX501 Owner's Lounge

Discussion in 'ASUS Reviews and Owners' Lounges' started by HamzimusPrime, May 20, 2017.

  1. Fungus99

    Fungus99 Notebook Consultant

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    Just unpacked my Zephyrus M today and I have to say the quality control is pretty poor.
    I immediate noticed the my unit had a loose bezel on the bottom right corner and on both sides further up plus the lid along the right side isn't straight.
    There's also a bit of play when I lightly tap on the track pad.
    It's a shame cos the built quality and material used is great.
     

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  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Ugh, that is the worst when those types of things happen. Can really ruin the experience of a new system. Is everything performing ok so far?
     
  3. Fungus99

    Fungus99 Notebook Consultant

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    Do you have these issues on yours?
    I tried contacting the seller for an exchange unit but was denied. Said it was within factory tolerance and wasnt a defect.
    Apparently the bezel is held on my clips not glued so it might be possible to pull it off and reattach it back properly.
    I dont think I'm being fussy especially with a extensive machine.
    I also think I'm experiencing ghosting when i move rhe mouse curser rapidly. The mouse curser trails a bit but i think it's just one of the animations features enabled within Windows.
    Wifi also seems so be slow at times.
    I've only played around for a few hours so three might be other issues.
    However I'm very bothered by the built quality flsws on my particular unit.
    Should i continue pushing the seller for a refund?
     
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