Asus ROG Zephyrus G15-GA503 ( New 2021)

Discussion in 'ASUS Reviews and Owners' Lounges' started by IKAS V, Jan 15, 2021.

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  1. sk3tch

    sk3tch Notebook Deity

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    Last edited: Mar 28, 2021
  2. Andreas Müller

    Andreas Müller Newbie

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    Hello,

    I had the "pleasure" with 2 devices here in Austria.

    The first device was in Moonlight-White with 2x8GB Ram, 5900HS and RTX3080.

    This device was actually even better than number two, but still had some huge problems with Asus' quality assurance.
    The positive things were the low temperatures of the CPU and GPU with a maximum of 80/70 degrees celsius in turbo mode even under full load.
    The negative was the rather strong backlight bleeding, distributed in many spots over the upper edge of the display.
    When the maintenance cover on the downside was removed, everything inside was neatly processed, but a clean reassembly was no longer possible.
    As soon as the three screws, which are located under the rubber caps, were tightened even minimally, the keys on the keyboard above this screws began to get crooked!
    The keyboard was pulled towards the base plate at exactly those points.
    These 3 screws do not go directly into the case, as initially thought, but are screwed into the downside of the keyboard, which is too soft and gives way.
    For me, this deficiency was the main reason for the return, I might still have lived with the bleeding or I would have come to terms with it.

    I then bought the same device again, but with 2x16GB RAM.

    This second device was a complete disaster!
    Under full load, the temperatures in turbo mode reached around 15 degrees celcius higher for both the CPU and the GPU. The CPU throttled to around 3Ghz at full load,
    the first device here held 4Ghz at lower temperatures!
    The thermal paste or the Conductonaut was apparently not applied cleanly or the heatsink was not sitting completely flat on the Chips. I didn't control it any further.
    In addition, I had the problem with this device that when the CPU was under full load, the computer was put into standby mode every 10 minutes (according to the event viewer in Windows 10).
    However, the computer had to be completely restarted afterwards in order to start up again. Probably some hardware component was broken out of the box or the system was getting to hot.
    The backlight bleeding was a little less pronounced on this device, but it was still noticeable.
    This device also had the problem with the keyboard. After opening it once, the base plate could not be reattached without pulling the keyboard towards the bottom plate with the same result as laptop number one.

    In short: both devices were unusable.

    In addition, both devices had additional problems with the case and the display lid. If one follows the edges with the eye, it is easy to notice that both housings of the body and the display are not straight.
    The edges are partially curved or wavy. You can correct the display lid yourself without any problems, but the body unit definitely cannot be band in any ways.
    In addition, some keys on the keyboard of both devices (apart from the screw problem) were made a bit slanted from the factory.
    The said 3 screws of the base plate were relatively difficult to remove when opening for the first time. Presumably these were fixed with a screw lock.
    That would explain why the keyboard was not warped in the delivery state and why the screws were still tight. Longer spacers on the base plate would completely eliminate the problem with the keyboard in both of my cases.
    Either it's a series problem or I've had bad luck with both devices.

    All of these shortcomings are avoidable. Well, the BLB is still ok to a certain extent due to the panel, but the other shortcomings are simply unacceptable for a device in this price range.
    The problem with heat sinks not lying flat or incorrectly applied heat transfer media runs through the entire list of manufacturers. In my experience, one of two/three devices suffer from that Problem and needs a repaste.
    Apparently, it seems that a sufficient quality control is no longer necessary these days or it has to be carried out to the buyer.

    I already had 4 devices this year (2x G15, 1x MSI GE76 and 1x Scar 733) and all 4 had quality problems that were unacceptable to me. However, when I last bought a notebook in 2019,
    I noticed that the quality assurance is getting worse and worse and you have to test several devices until you get a device that is reasonably flawless.

    This year, the scarcity of hardware will make it even more difficult to find a usable device.
    Again to the G15: Take a closer look at the devices and test the hardware carefully under load and check the damn Keyboard!

    This laptop could be so good but I won´t try another one.
    Maybe I´ll wait for the Lenovo Legion 7 in June.


    Best regards,

    Silvette
     
    B0B and Atma like this.
  3. Mr JmG

    Mr JmG Newbie

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    I'm new to this forum, always read on it and just switched from MSI to ASUS so I ended up over here.
    I bought a white GA503QS (5900HS/32GB/3080) which I am very happy with - build quality seems to be better than my previous MSI (P65).
    Anyway, I swapped out my SSD w/o making a backup and installed a clean W10, and now my Armoury Crate is missing some options (CPU/GPU clocking) and the power profiles don't behave as they used to.
    Can someone share/upload their eSupport folder, apparently there are some crucial files in there which are not downloadable from the ASUS website... I did raise a support ticket, but from what I've read I should not expect anything from that.
    More specifically, I am looking for a file which is called something like ACConfig_GA503QS*.zip. But that might not be the only missing file, hence my request for the full eSupport folder, but that might be a bit big.
     
  4. Utophy

    Utophy Newbie

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    Same problem here , lets see if we find someone with the same laptop that can share the config !
     
  5. vetch

    vetch Notebook Enthusiast

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  6. Utophy

    Utophy Newbie

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  7. Mr JmG

    Mr JmG Newbie

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    Great, thanks man!
    I will look at this tomorrow - I actually solved it myself earlier today by taking the config files from G533QS (posted on the ROG forums) and changing some of them - got back the slides/toggles and power profile behaviour. But since it's a slightly different CPU and GPU (TGP) I trust these originals more, so much appreciated!

    I also reached out to Asus support, their response was that installing the system control interface V2 via myasus would be sufficient.. what a wankers.
    I'll see if I can convince them to put this online (including potential updates) as that's required by EU law.
     
  8. mario64

    mario64 Notebook Evangelist

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    Need some help folks. I’m currently running an early 2019 Razer Blade 15 with i7 8750 and 2080 MaxQ (non-super). I’m looking at the 3070 G15 from Best Buy. Reviews seem good but I’m wondering if it would actually be an upgrade. Would I at least be able to play at 1440p with the same frame rates as my Blade gets on 1080p?
     
  9. seanwee

    seanwee Father of laptop shunt modding

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    I'd go for a lenovo legion 5 Pro
     
  10. mario64

    mario64 Notebook Evangelist

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    Thanks but that wasn’t really my question. I want tenkeyless on my laptop keyboards.
     
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