Asus GM501 or GL703GS

Discussion in 'ASUS Gaming Notebook Forum' started by LUCKASS, May 1, 2018.

  1. Matthew Linsemier

    Matthew Linsemier Newbie

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    I seem to be stricken with the same issues as many in the post. I purchased the GL703GS Scar Edition to replace an existing Asus G701JY which was rock solid but aging (battery is going and keyboard needs replacing). I received this laptop just 3 days ago and I have been experiencing crashing problems. Just starting the machine and setting up the machine for the first time crashed when I tried to select my wireless adapter. Yesterday I went as far as to reinstall Windows 10 (1803) from scratch, install all the latest drivers, and reinstall a few games. Still, the machine will crash randomly after sitting for a while with no activity (not resuming from suspend). Also, my CPU and GPU hover between 85-90 degrees when trying to play Call of Duty: WW2. I haven't tried to undervolt anything (don't know how), so I'm not sure if that will fix the crashes or not.

    I'm not sure what to do here. I'm not sure if I reach out to Asus and open a support case or if I just contact Amazon and return it as a lemon and find something from a competitor. I've bought nothing but Asus (laptops, routers, etc.) for the last 10+ years.
     
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  2. Br3adNButt3r

    Br3adNButt3r Notebook Enthusiast

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    Sorry and sad to hear but also glad to know it wasnt just my laptop having issues. I've already tried everything you said your try and tbh I feel it made it worse. I ended up returning mine and maybe settling with the idea that a gaming laptop isn't for me. I also agree with what a lot of people are saying they're trying to make these laptops so appealing that they keep making them smaller and smaller and no matter how good the fans are, that's still a lot of heat inside a small case. I also felt that if the laptop was already running things at 90°C, how bad would it get when it had age and things started to slow down and games become more demanding. When I reached out the people I got it from EXCALIBURPC one of the people I was talking told me maybe this computer isn't for you since hitting 85 to 90 is normal. The computer was untreated to be hitting up to 94-96°C. And I'm like dude.... the chip burns at 100... literally the limit.... but you're telling me that's normal? I might as well as dry the motherboard. A CPU running 90 is hot as ****. If I wanted an oven that breaks down a lot, I would have done with Alienware not Asus. If I where you, I'd return it and tell them the issues you're having before you get to a point where you cant return it and damage has been made

    Sent from my SM-G955U using Tapatalk
     
  3. Matthew Linsemier

    Matthew Linsemier Newbie

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    Did you actually try undervolting your unit as one of the previous posters suggested?
     
  4. Br3adNButt3r

    Br3adNButt3r Notebook Enthusiast

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    Yes one of the guys I met on here suggested to use throttlestop and nothing. Also found on some other places with reviews of other people tempting to the undervolt and still no progress. I think the popular undervolt has been -160 and nothing

    Sent from my SM-G955U using Tapatalk
     
  5. Matthew Linsemier

    Matthew Linsemier Newbie

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    Just a real quick question, when your machine crashed did it ever create a dump file? Every time mine crashes it says dumping 0% and then reboots. I'm wondering if this is a SSD issues as I'm seeing tons of root port errors with PCIe for that hardware.

    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x1D:0x0
    Vendor ID:Device ID: 0x8086:0xA330
    Class Code: 0x30400
    The details view of this entry contains further information.

    I noticed that the NVMe drivers were Microsoft from 2015 and I have since installed the Samsung 2.3 drivers. Not sure if it will make any difference but wondering if this is what people are running into.
     
  6. bryant9636

    bryant9636 Newbie

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    I also upgrade my GL703GS to version 1803 and I also undervolted 0.160mV and I also experience crashing problems when idling(WHEA_UNCORRECTABLE_ERROR). At first I thought I was undervolting too much so I reduce it to -0.155mV but I still experience crashing. Is there a possibility that it is the window 10 1803 update that causes crashing? I know this may sound stupid but I am not familiar with computer tech stuff thats why I want to know how to solve it.
     
  7. Matthew Linsemier

    Matthew Linsemier Newbie

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    Try installing the Samsung NVMe drivers (version 3.0) from the link below:

    http://www.samsung.com/semiconductor/minisite/ssd/download/tools/

    I installed 2.3 last night and then 3.0 this morning (to stay current) and I haven't crashed as of yet. I'm not saying this is a fix as its to short of time to tell, but so far so good for me.
     
  8. matzko

    matzko Newbie

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    I also use the 3.0 drivers. No crashes so far. Give it a try!
    But i have to correct my statement about the temperatures. I get 84° (not 80° max.) on the CPU while gaming. But again, that's with 3.9 ghz on all 6 cores.
     
  9. Br3adNButt3r

    Br3adNButt3r Notebook Enthusiast

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    That's how my high mine where hitting and the longer you play the hotter it got.

    Sent from my SM-G955U using Tapatalk
     
  10. Matthew Linsemier

    Matthew Linsemier Newbie

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    @matzko

    What tool did you use to undervolt? I tried throttlestop (couldn't find the option) and opened the BIOS (didn't see it there either). Did you notice performance increase by underthrottling vs normal voltage? I don't know that much about it to be honest as I've always just been a install and play kind of guy.
     
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