ASUS G73SW booting up, no display on screen

Discussion in 'ASUS Gaming Notebook Forum' started by galaga13, Sep 25, 2011.

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  1. galaga13

    galaga13 Notebook Guru

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    hello guys, recently i have a problem with my g73, for some reason it does not show anything on the screen, it boots up, i get windows to load, it plays the sound when you plug in a device, but i don´t plug anything, i tried with two external monitors without success, i am afraid is a problem with the gpu, i would like to know if i can replace the vc, with another 460m or if there is another possible solution for this issue, thanks in advance
     
  2. mharidas

    mharidas VLSI/FAB Engineer

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    You have run out of warranty?

    Are you facing the issue right from POST? Not even the ASUS logo at start?
     
  3. galaga13

    galaga13 Notebook Guru

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    thanks for the reply, warranty is not an option. it does not show anything, not even the post, however windows loads, i can navigate through folders when i get into windows, but it does not show anything. i don´t know where to send it to get it repaired.
     
  4. creyssonbr

    creyssonbr Notebook Guru

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    Use the hdmi to see if shows in your TV.
    Or use vga out in a monitor.
     
  5. mharidas

    mharidas VLSI/FAB Engineer

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    Either of two things:

    LCD is dead or the LCD cable needs re-seating.

    GPU has not died, without which there will be no POST or even reaching windows.

    If you don't have warranty you could try taking it apart and checking the LCD cables. If that doesn't solve things, you are definitely looking at an LCD change.
     
  6. galaga13

    galaga13 Notebook Guru

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    Thanks for the answers, just to clarify, my computer will not past POST without a gpu connected, so in my case that i get POST and windows to load without video shown, on both the laptop screen and external monitor, is not because the gpu is dead, but because of the cables set up. i really want this to be true. can this be taken care of at any service center or has it to be specific one, thanks a lot.
     
  7. mharidas

    mharidas VLSI/FAB Engineer

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    Yes service centers (if they know what they are doing) can solve this issue. Which service center do you plan to take it to?
     
  8. robson lins bertazzo

    robson lins bertazzo Newbie

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    hey guys i'm got the same problem with my Asus G73SW-3DE but i live in brazil and completely lost for RMA and Warranty guides but i did test a new screen and doesn't works now i will test the lcd cable but do you can help with a place which sells the cable worldwide? hope you can help me :)
     
  9. mharidas

    mharidas VLSI/FAB Engineer

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  10. Chastity

    Chastity Company Representative

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    for the 3de, make sure the cable is 50-pin
     
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