Aorus X5 V6 -- Killer Wireless 1535 Disconnecting Under Heavy Load

Discussion in 'Gigabyte and Aorus' started by GizmoSlip, Jan 8, 2017.

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  1. GizmoSlip

    GizmoSlip Notebook Deity

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    Hello everyone!

    I just got my Aorus x5 V6 (had to return a x7 V6 DT because "E" key and "End" keys were activating all on their own).

    Everything about the X5 V6 is great, except my wifi card disconnects when I load into Overwatch. I can do speed tests before going into the game and I get 30 Ping, 30 mb download, 20 mb upload. But as soon as I load into a match. The Killer Wireless 1535 freaks out. I get massive lag spikes and disconnect very quickly upon the GPU and CPU getting an increased load. I noticed another review on NewEgg that had the exact same issue. The person ended up returning it after troubleshooting it a ton.

    I have uninstalled the preinstalled driver. I have reinstalled the driver from Aorus. I have installed the driver from Killer's website. I have tried just letting windows install the driver after uninstalling the drivers from Device Manager. The other person with this issue also did a clean install of Windows 10.

    I read on another forum post for an Alienware 15 that it is because of Killer Wireless's driver being unable to install correctly with Windows 10.

    Here is the NewEgg of the person with a similar issue:

    upload_2017-1-7_22-44-31.png
    I will be returning this if I can't figure this out. Shame. Such an amazing laptop.
     

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  2. Jared_T

    Jared_T Notebook Evangelist

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    Did you reinstall the bare driver? A lot of people managed to solve their problems by removing the killer suite

    Sent from my D6653 using Tapatalk
     
  3. GizmoSlip

    GizmoSlip Notebook Deity

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    Where do I find just the bare driver without the suite install?
     
  4. Jared_T

    Jared_T Notebook Evangelist

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  5. GizmoSlip

    GizmoSlip Notebook Deity

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    Uninstalled drivers. Downloaded the linked bare drivers and installed them. But the exact same problem occurs. Maybe I need to scrub my system clean of previous drivers. I am not an expert on making sure the old driver is completely wiped clean. I have uninstalled the the device driver from device manager, but as soon as I restart, windows installs a driver automatically, so this might be part of the problem. I don't know.

    What happens is Overwatch loads into a server. I have a ping of 150 (should be 80 to central servers). Then as soon as the game starts, lag spikes up to 1500-3000 until disconnection happens 20-60 seconds later (or sooner).

    Before I updated my drivers to the latest ones, the driver would crash as overwatch was loading into the main menu. The updated drivers at least "helped" a little, but it is still completely unusable.
     
  6. Athonline

    Athonline Notebook Evangelist

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    It is a common issue with the Killer 1535 and Windows. In multiple forums, especially MSI, it was proven how the Killer 1535 is also responsible for scattering. Looks like Killer did a really bad job with their Windows 10 drivers, as they take too much CPU time. You can either try to improve things (use bare drivers, no killer suite) or change the WiFi M.2 module to an Intel one.
     
  7. GizmoSlip

    GizmoSlip Notebook Deity

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    Wow. I can't believe a manufacturer would ship a laptop with a terrible wifi card. So weird too.

    I had a Aorus x7 V6 DT and it had the Killer 1535, and it ran without any issues on the same network. It had a clean install of Windows 10 from XoticPC (but it had other issues with the keyboard + screen interlacing on 3k display).
     
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  8. Killer_Networking

    Killer_Networking Company Representative

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    I am with Killer Networking. We have had some other reports of some Intel Skylake based platforms (Intel i7-6000 series) having wireless drops after updating to Windows 10 Anniversary Edition. We have reproduced this in our test lab and are having our driver developers work on a fix now.

    In the meantime, you can load an older Wireless driver via Device Manager. We have confirmed that moving to a driver-only installation will resolve this issue, but will disable all network prioritization. You can download the latest driver-only package here:
    http://www.killernetworking.com/driver-downloads/item/killer-drivers-64bit

    Edit 9/6/2017 - We have now confirmed that nearly all of our users are able to solve this issue by updating the firmware on their router, as the router manufacturers have corrected the issue on their end. However, if you should need to use the driver-only solution, I have updated the link. --Anthony with Killer Networking

    Regards,
    Thomas
    Killer Networking
     
    Last edited: Sep 6, 2017
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  9. Athonline

    Athonline Notebook Evangelist

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    It isn't one manufacturer, but a number of (Dell, MSI, Razer, etc). The killer Ethernet is solid, but their WiFi cards with Windows 10 is a different story...

    A clean install should had helped. Personally, I got rid 99% of my disconnects by uninstalling Killer Performance Suite and improved my micro-scattering situation by uninstalling most of the bloatware that came with the laptop (MSI GS43VR, which I am returning due to the scattering and dead pixels).
     
    Last edited: Jan 8, 2017
  10. Athonline

    Athonline Notebook Evangelist

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    Hi Thomas,

    Unfortunately, as you may find in the GS43VR, GS63VR/GS73VR, Razer Blade, AW13, etc etc owners' lounges that the issue loading an older driver is that Windows will overwrite that. Only solution is to stop Windows automatic drivers updates, which is unacceptable in my opinion.

    Unfortunately, the biggest issue, in my view, which is the micro-stuttering. Using LatencyMon multiple people (again over various forums), included myself, identified the wireless card drivers as the culprit --when switching to Ethernet and disabling the wireless card, things are fine. It appears that Killer's wireless driver causes a high amount of CPU calls, some with high DCP execution time introducing delays. Users in the MSI and AW13 forums, who switched to an Intel WiFi card reported noticeable improvement --if not, complete cure- from the problem. Can you confirm if the next driver or at least that you aware of this?
     
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