Anyone have a Razer Blade 17 Mid 2020 having issues with the screen after going to Sleep?

Discussion in 'Razer' started by Spartan@HIDevolution, Oct 5, 2020.

  1. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I have a friend in Dubai who recently bought a Razer Blade 17 Mid 2002. The laptop runs fine except for when it goes to sleep, when he turns it back on, it gives him a fuzzy screen with white colors and it doesn't go away until he force shuts it down then it's fine for as long as it doesn't enter Sleep mode.

    I tried helping him to install the Razer Bladen nVIDIA Drivers but on the support page for the Razer Blade 200 for both the 15 and 17 inch there are no drives just an EC Firmware and BIOS update which he has already down.

    Any ideas?
     
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Razer flat-out states that they want you to use drivers from Windows Update and they will not be providing ones specifically for their machines any more.
     
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Right........[​IMG]

    That' a horrible idea. What about his issue? I'm confident it's a driver issue since it never happens until the laptop sleeps.
     
  4. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Run driverbooster to see if it picks up newer chipset drivers. Razer makes really nice machines (when they work...) but their support is complete and total garbage.
     
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  5. Papusan

    Papusan JOKEBOOKs Sucks! Dont waste your $$$ on FILTHY

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    upload_2020-10-6_4-35-23.png
    https://mysupport.razer.com/app/answers/detail/a_id/3686/

    He should bought the 2019 Edition:D
     
  6. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Vasudev and Papusan like this.
  7. Papusan

    Papusan JOKEBOOKs Sucks! Dont waste your $$$ on FILTHY

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    Yeah. And it could be Microsoft is so kind that they give push on you two new graphics drivers a year together with new and shiny:vbbiggrin: Of course only if they won't change strategy. Remember Dell also provided one or max two new nvidia drivers for their gaming flagship last year. Can't see it will be much of an difference.

    Windows 10X in spring 2021, Windows 10 21H2 in autumn and Windows 10X Dual Screen in spring 2022
    [​IMG] good Morning October 1, 2020 5:39 PM 3 comments

    It looks like Microsoft is really going to change its update strategy for feature updates. The new Windows 10X should appear in spring 2021, and only on single screens. The information that the local Win32 program
     
  8. Joikansai

    Joikansai Notebook Deity

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    Check this thread up, might be nvidia driver or intel are the culprit. Not read all posts but apparently some users with proper driver can rid the issue. Unfortunately yes new system driver update on support page is pretty slow, it’s already known.
    https://insider.razer.com/index.php?threads/razer-blade-17-pro-2020-black-screen.60327/
     
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  9. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    The thing is, I would've loved to use the officially supported nVIDIA Driver from Razer for his model but they have 0 drivers listed anymore on their website, as they want customers to get the drivers from Windows update now and have dropped driver support apparently.
     
  10. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Razer machine support is so astoundingly useless, it's an insult to other competent support departments to call razer's team "support". You're really on your own or at the mercy of others if/when things go wrong. Pros might be able to deal with it, but for the average end user, it's a nightmare.
     
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