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Anyone extend or renew your existing Dell warranty?

Discussion in 'Dell XPS and Studio XPS' started by Tim Konuch, Aug 29, 2008.

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  1. Tim Konuch

    Tim Konuch Notebook Consultant

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    I purchased a Dell XPS 1730 five months ago with a three year extended warranty. I am wondering if I will have the option at the end of this contract to extend for another year after it expires? I am thinking to keep this notebook longer than I originally planned.

    Has anyone extended your warranty with Dell before it expired? Was it worth it to you (in terms of price, etc.)?

    Any input would be greatly appreciated.

    Best regards.
     
  2. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Yes, you can 'buy' a warranty extension... and IMO, its always nice to have a warranty if you are planning to keep your laptop with you longer.. But I guess you'd have to extend or buy the warranty 'before' the current warranty expires, No?? Check it out.. Cheers.
     
  3. canada16

    canada16 Notebook Evangelist

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    Does anyone know, how much it would cost to extend a normal warranty as I only have 1 year.

    I tried phoning the warranty line but its always closed by the time I get home from work, and you cant see the cost on line.

    By the By I live in the UK.

    Sorry to highjack, but seemed fitting for your thread.

    Thanks
     
  4. zfactor

    zfactor Mastershake

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    you have to buy it before it expires. but yes you can extend up to 5 years i believe
     
  5. cfoo

    cfoo Notebook Consultant

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    At the rate the XPS are going the extended warranty will be worth every penny.
     
  6. Cin'

    Cin' Anathema

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    Yes, you can do that now if you wanted...

    How long do you plan on keeping your lappy?? ;) :)


    Cin.
     
  7. canada16

    canada16 Notebook Evangelist

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    This will be a long purchase.

    So will keep until it dies.

    Anyone know costs, as I cannot phone as they are only open mon-fri in the UK and tried emailing cust serv, and typical response... they said I need to phone.

    So im kinda at a loss, Would phone if good price, but not spending an hour on the phone only to be told its £200.00 = $400.00 to extend.

    I have not got that type of cash.

    Thanks for your help guys

    PS... I really cant understand Dell India, they will never give you a price via email, even though they are a computer corp. surley they have standard prices that they could just send. Beats me?
     
  8. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    its only worth it if the warranty extension is 2-3 MORE years for 25% of your purchase cost... otherwise, its more worth it to get a new laptop with much better specs and probably better price 2 years down the road
     
  9. canada16

    canada16 Notebook Evangelist

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    Im just worried about this card thing, and also I only have a 1 year which too be honest should have opted for more, including a 7200rpm hdd.

    But hey you cant turn back the clock,

    My lappt was :

    T8300 -PENRYN
    250GB HDD 5400RPM
    8600GTM DDR3
    MIDNIGHT BLUE
    3GB RAM
    BLUETOOTH
    DVD DRIVE

    £680.00 = $1300.00 EST.
     
  10. machineman

    machineman Notebook Guru

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    I am in the UK and phoned dell to extend the warranty and got it down to £95 for 3 years which is a lot cheaper than they were offering at the time of purchase.

    You can haggle, don't accept their first offer, they will phone you back 2 or 3 times to get the business.
     
  11. AssimilatorX

    AssimilatorX Notebook Guru

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    i looking to do that is well i got faulty LCD 1st then they replaced for me now because is not a truelife version i have an ather go with it a week ago they asked me to run a "few" test took 30 min a few times and want me to send them the error codes but i have no error code at all so what now??? i got some cheap sampoo lcd instead of my original lg my lappy is 6 months old and i gonna pay for it for 3 years any help please ???
     
  12. chuck232

    chuck232 Notebook Deity NBR Reviewer

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    Back before the end of my standard 1 year warranty and before my NVIDIA GPU up and died on me, I tried to get ahead of the curve by extending my warranty to cover myself in case of a dead GPU.

    I was quoted $255CAD for 1 year or $500 for 2 years of warranty extension. This was for the standard ship-to-depot warranty. My laptop was worth probably... $1000-$1100 at the time. No amount of haggling could make them budge.

    Needless to say, I told them to bugger off and took my chances.
     
  13. mystery905

    mystery905 Notebook Deity

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    Somehow I got a free 1 year extended warranty. I checked my warranty status online, and found this out. I did NOT pay for this!

    [​IMG]
     
  14. Solutionsplz

    Solutionsplz Notebook Enthusiast

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    i would deff get it. ive only had my m1530 for like 5 days but the screen has already screwd up twice. stupid manufactures dont know how to plug in the laptop screen properly. hey also is it normal to be able to hear a *kachun* sound come from ur laptop?
     
  15. tjharman

    tjharman Notebook Geek

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    Exactly what I did also! I forget how much I paid, but I only added two years onto the existing warranty of 1 year.

    Highly worth it I feel.

    @Canada16: Just ring up during normal business hours, trust me, once they get a sniff you want to spend money they will harass you to part with it!
     
  16. eleron911

    eleron911 HighSpeedFreak

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    Heck, I`m considering it , but I`ll wait till 2011 when my current warranty expires...:D
     
  17. SteveJonesy

    SteveJonesy Notebook Evangelist

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    I extended mine by 3 years about 8 months after getting it - think I paid about £130.
     
  18. Chronic202

    Chronic202 Notebook Guru

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    My system was refurbished and came with the standard 1 year, can I still get the extended warr? thanks
     
  19. Cin'

    Cin' Anathema

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    Yes, you can..you will prob's receive a letter stating it's about to expire, etc.

    And, they will prob's also call you to see if you want to extend.

    You may also be able to extend it yourself, online ~ via your service tag number! ;)


    Cin ;) :)
     
  20. Chronic202

    Chronic202 Notebook Guru

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    Great info, thanks Cin!
     
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